FREQUENTLY ASKED QUESTIONS

Where to take a good massage in Phu Quoc?

Answer: Below are top 6 spa and wellness centers in Phu Quoc voted by world-wide travelers in TripAdvisor for your reference:

1.    Phu Quoc Day Spa - Tran Hung Dao Street, Phu Quoc Island

2.    La Veranda Spa - Tran Hung Dao Street, Phu Quoc Island

3.    Aroma Spa - Tran Hung Dao Street, Phu Quoc Island

4.    Mango Bay Wellness Center - Duong Dong Town, Phu Quoc Island

5.    Spa Linh - Tran Hung Dao Street, Phu Quoc Island (Inside Thanh Hai Guest House)

6.    Aquamarine Ngoc Hai Lam Spa - Nguyen Trung Truc Street, Phu Quoc Island

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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What is Vietnam weather like in February?

Question: What is Vietnam weather like in February?

Answer: The weather in the North Vietnam in February is opposite to the Southern part of the country. In the northern cities/towns such as Hanoi, Halong, Sapa, the weather becomes colder, meanwhile, the southern parts like Saigon or Vung Tau receive sunshine and warm. For more information about Vietnam weather in February and what to expect if you travel Vietnam in this month, please visit http://www.vietnamonline.com/weather/february.html

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Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Question: Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Answer: No, it isn’t, even if in the biggest cities like Hanoi, Ho Chi Minh, Da Nang, and so forth. You can withdraw VND only!

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Are there any direct flights from Phu Quoc to Phnom Penh?

Question: Are there any direct flights from Phu Quoc to Phnom Penh? If no, can you suggest me the best way to travel between these destinations?

Answer: Until now, there is no direct flight from Phu Quoc to Phnom Penh and vice versa. If you want to travel by air, you can book connecting flights via Hanoi or Ho Chi Minh. For your information, the total flight time from Phu Quoc to Phnom Penh is about 5 hours and 20 minutes via Hanoi and 4 hours and 10 minutes via Ho Chi Minh.

Besides, you can take a fast ferry from Phu Quoc to Ha Tien. In Ha Tien, it is convenient to catch a regular bus which departs daily to famous destinations in Cambodia such as Kep, Sihanouk Vill, Kampot, Phnompenh, and Siem Riep. The price for one way trip is quite reasonable, around USD 10 – 30.

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Should I really need to carry a mosquito net when travelling Vietnam?

Question: Should I really need to carry a mosquito net when travelling Vietnam? 

Answer: That depends. You may need one if your trip includes homestay; holiday camp in forest or jungles; or a visit to mountainous areas. On the other hand, if you only travel to big cities and stay in hotels which are equipped with modern amenities such as fans and air-condition, it may be not necessary.

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Should we use travelers check? ATMs?

Question: We will visit Vietnam in February and we are wondering the best way to pay for anything. Should we use travelers check? ATMs?

Answer: You aren’t encouraged to use travelers cheques in Vietnam because it isn’t cheap and convenient at all. Perhaps the cheapest and most convenient way to get cash is to use a bank card or a certain credit card to take it out of an ATM. ATMs are now widely put everywhere in the country, so it is pretty convenient to get cash. Or, you can also bring cash along with you but please watch out pickpockets and bag snatchers.

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Where to go in Vietnam in January?

Question: Where to go in Vietnam in January?

Answer: January weather is cold and occasionally chilly in the Northern Vietnam but gradually warmer when heading southwards. The temperature in the Northern parts, typically, Hanoi, is around 150C. Meanwhile, in the Central and Southern regions like Hoi An or Saigon, the temperature fluctuates around 200C and 300C respectively. With the weather conditions like this, the best places suggested for travelers to visit Vietnam in January is in the Central and Southern cities/ provinces such as Saigon, Da Nang, Nha Trang, Hue, Hoi An, etc. Nonetheless, if you still desire to visit Hanoi or other Northern provinces, you can visit Huong Pagoda (Perfume Pagoda), Halong Bay, and Sapa. Perfume Pagoda in January is cool and windy but pretty tranquil. The main festival of Perfume Pagoda often takes place in Late-February, therefore, it is hardly crowded in this month. Besides, it is a bit chilly to visit Halong Bay and Sapa as well, however, if you want to avoid the crowd, this is the best time to go.

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Where to buy a simcard in Vietnam?

Question: Hi, I am planning to stay in Vietnam for 2 months on business. For the convenience, I want to buy a Vietnam Simcard. Could you please suggest me where to buy and which one should I choose?

Answer: Currently, there are many mobile network providers in Vietnam, however, for the best coverage, you are suggested to choose Viettel, Mobifone, or Vinafone network. The market share of these providers accounts for approximately 90% of Vietnam mobile market. In addition, they offer great coverage throughout the country.

Referring to places to buy Simcard, it is very easy to buy a simcard in Vietnam. From the moment you land in Vietnam, you can buy simcard everywhere, in stalls, stores, booths, or even if in and around the airport. You just need to take a few steps around your place, find the lines “Viettel”, “Mobifone”, or “Vinafone” and walk in the store to buy.

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Can a foreigner drive motorbike in Vietnam?

Question: I am planning to make a motorbike tour in Vietnam. I just wanna ask can I drive motorbike in the country as local people still do?

Answer: Maybe you can but please take note the following information. The international driving license is not recognized in Vietnam, hence, for legally driving a motorbike/ a car, you need to get a Vietnamese license. If you do not have Vietnam license, there is no travel insurance for you. In addition, Vietnam’s traffic law has some different rules from Western countries’. For example, you are required to drive on the right side of the road, not on the left side as in your country. If you can deal well with these problems, you can travel by motorbike in Vietnam.

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Travel to Vietnam During Tet

Question: Should I travel to Vietnam during Tet?

Answer: The answer is yes or no depending on you.

First of all, in terms of transportation, if you plan to visit Vietnam on Tet holiday, you should book transferring services (airplane, train, car…) in advance. Why? Because this is the time of Vietnamese family reunion, so airplanes, trains and coaches are often fully booked. In addition, be ready that you may have to pay more for the fare at this special occasion.

Secondly, referring to accommodation, hotels in this time are abundant. You can book any room types in any hotels you like without worrying about the overbooked condition. However, similar to the fare of transportation, the accommodation expenses may increase because companies have to pay more for staff working in the most important vacation in their country.

Having said that, the most interesting fact when visiting Vietnam on Tet Holiday is that you can see how Vietnamese people celebrate their biggest holiday in a year. Streets will be wonderful decorated with eye-catching items such as colorful flowers, national flags, lanterns, and twinkling lights. This is also a wonderful chance to see traditional trees in blossom like peach flowers, apricot flowers, or kumquat trees and try traditional cuisines which only appear in Tet such as Chung Cake, Picked Onion, and so on. The streets at this time are very quiet and peaceful because people will spend most of their time for in-house parties. No crowd, no noisy! Especially, don’t miss the countdown moments when you can listen to “Happy New Year” of ABBA and enjoy the firework show in Hoan Kiem Lake (Hanoi), Bitexco Tower (Saigon), Dragon Bridge (Da Nang)…

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What qualifications do I need to teach English in Vietnam?

With most major English centers, trainers are required to have Bachelor degree and teaching certificate (TESOL/ CELTA/ TEFL). Those with certificates or knowledge of TOEFL iBT, IELTS, SAT, GRE, GMAT are preferable.

However, if you do not hold any certificate, your circumstance may be considered if you have more than one year experience teaching English. In some English centers like ILA Vietnam center, trainers without certificate will need to join a training course conducted by the center.

Read more about Teach English in Vietnam

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How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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What is Vietnam currency and what is the exchange rate with dollars?

Vietnam's sole currency is Vietnam Dong - VND, which comes in notes and coins though the latter is barely seen today. Vietnam Dong notes come in denominations of: 

VND 500; 1,000; 2,000;

VND 5,000; 10;000; 20,000;

VND 50,000; 100,000; 200,000; 500,000

At present the exchange rate is about VND 21,000 for 1 USD.

US dollars can also be used for your purchase while you are in larger cities' tourist areas but try to avoid doing so. Since late 2011, Vietnamese government has banned all price listing in dollars. Adding to that, Vietnamese sellers will charge you unfavourable rate if you pay in dollars.

Vietnamese currency is not common beyond Vietnam and Asia, so your banks will not have them in stocks if you are in North America or Europe. You can always get some as you land at one of the Vietnam's airport.

• History of Vietnam Dong

Vietnamese bank notes images

Online currency converter

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When is Vietnamese new year 2012? Will Cu Chi Tunnel be open during Tet?

Vietnamese New Year, or Tet, is the biggest festival and holiday of a year in the country. In 2012, Vietnamese New Year will fall on Monday - January 23rd. Most public offices will be closed from Saturday (January 21st) and will be reopen on Monday (January 29th). The main Tet days are January 23rd, 24th and 25th.

Many attractions will be closed, while those like Hue citadel will be open during the three days of Tet with free admission. Cu Chi Tunnel, for your information, remains open during Tet holiday from 7:30 am to 5:30 pm.

For more information about Tet and Tet travel advice, read visit our Vietnamese Tet page or take a look at the following articles:

• 5 things to know about travelling during Tet

• Tet in Ho Chi Minh City - what to do

• 7 tips for travellers in Ho Chi Minh City during Tet

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I am an Australian with a Singapore permanent resident status, do I need a visa for Vietnam?

Hi,

Yes you need a visa for Vietnam. Only Singapore passport holder can come to Vietnam for a 30 day visit without a visa (see full list of countries with visa exemption agreement with Vietnam). 

Australians can get a visa to Vietnam in 2 ways: applying for one at the embassy in Canberra or consulate in Sydney. An alternative option is get one on arrival (read full instructions about how Australians can get a visa for Vietnam).

Hope this helps.

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I am planning to visit Vietnam in the next days. I know several parts are still flooded, my questions is in how far this affects tourists? Is it safe to come? Are busses still running?

Thanks for your email and your interest in visiting Vietnam in the next few days. You are right, there are several parts still flooded in Vietnam (information as of October 26th, 2011). At this time every year, the Mekong Delta area often gets flooded because it is rainy season in the South of Vietnam. However, if you travel around Ho Chi Minh City or Hanoi, it’s not a big deal at all. You can find more information about weather in Ho Chi Minh City here

There are foreigners visiting Vietnam and being on the Mekong Delta Tour, though. For safety reasons, booking a tour at a travel agency is recommended. Floating market is a piece of Mekong Delta culture you should experience.

Besides, there are usually some upcoming storms in the Centre of Vietnam at this time of the year which makes the weather cooler than usual and more appealing to foreigners. If you are planning to stay in Ho Chi Minh City or Hanoi only, weather would be calm and will not to ruin your vacation.

Buses won't be affected by the weather. You may also check out News and Events section - we have reviews about weather on the VNO Weekly articles and update them regularly.

Hope you find it helpful.

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We have been invited to a friend’s family home for a typical Vietnamese meal. We want to bring a gift to them. Is a bottle of wine or flowers appropriate? Or is there anything particular that we are e

Hi,

Thank you for your question.

Frankly, there is no strict rule or code for gifts and presents when you are invited to enjoy a family meal in Vietnam. Without any wine or flower, the diner guests are still warmly welcomed by hospitable Vietnamese hosts.

However, fruit is always a nice gift and seems to be well received. So, you are highly recommended to pick up some nice fruits for the dessert. Besides, one could bring something nutritious for the elder, some alcohol, pastries for the family, or candy for the kids, though these gifts may make the dinner a lot more formal than it should.

You are also recommended to ask the host if there is anything you could help, and be willing to give them a hand in preparing the meal. Remember to wait for the oldest to eat first, ask once before the meal and once after your finish.

Enjoy the meal.

Read our Article "Visiting a Vietnamese Family" for more detailed insights. 

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Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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