FREQUENTLY ASKED QUESTIONS

How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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Is it possible to transport my pets with me by train? How about flights?

You can fly with pets inside Vietnam with Vietnam Airlines, all you need is 24-36 hour notice in advance. You cannot, however, bring your pet on the train, as far as I am concerned.

More information about flying with your pet on Vietnam Airlines Website.  Or visit our page on Bringing your pet to Vietnam for advice & tips.

I hope this information is helpful. Please let me know if you have other questions!

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What theme park should we go to in Ho Chi Minh city?

Theme parks in Ho Chi Minh City differ by games, decorating themes and services offered to their guests. Hence, the “should go” theme park varies from this to that based on your interest or time of traveling.

Dam Sen Water Park, located at no.3 Hoa Binh Street, District 11 is a “should go” theme park for any one who loves swimming and other exciting water-based activities like twisting in spiral pipe, jumping in the wave pool, or floating along the “wandering river” and so on. This is an ideal place for family tourists, especially who travel in summer time. Parents can relax themselves in massage pool, while children playing in the pool for kids. The advantage of Dam Sen Water Park is its easy reach - it takes only half an hour to get there from Ben Thanh market.

Suoi Tien Theme Park is also a popular choice, about 1 hour away from the city center. Suoi Tien is popular among international tourists for it paints the picture of Vietnam's history. Characters from fairy tales to legends are sculptured after and displayed all through the park. Game facilities are also of better quality than Dam Sen Park.

Lac Canh Dai Nam Van Hien or often called Dai Nam is a huge theme park located at 1765A Binh Duong Boulevard, just 1.5 hour’s drive from Ho Chi Minh City. This 500 ha site consists of an amusement section with modern games and exciting sports, a zoo with more than 1000 kinds of birds and animals, a spacious spiritual area with great temples, towers, statues and accommodation area with hotels in traditional architecture. The grandiose spiritual area on can be seen as the highlight for the park and makes Dai Nam become a destination for cultural tourism also.

Decide on your own how far you want to go and how much fun you want to get!

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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When is Vietnamese new year 2012? Will Cu Chi Tunnel be open during Tet?

Vietnamese New Year, or Tet, is the biggest festival and holiday of a year in the country. In 2012, Vietnamese New Year will fall on Monday - January 23rd. Most public offices will be closed from Saturday (January 21st) and will be reopen on Monday (January 29th). The main Tet days are January 23rd, 24th and 25th.

Many attractions will be closed, while those like Hue citadel will be open during the three days of Tet with free admission. Cu Chi Tunnel, for your information, remains open during Tet holiday from 7:30 am to 5:30 pm.

For more information about Tet and Tet travel advice, read visit our Vietnamese Tet page or take a look at the following articles:

• 5 things to know about travelling during Tet

• Tet in Ho Chi Minh City - what to do

• 7 tips for travellers in Ho Chi Minh City during Tet

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We have been invited to a friend’s family home for a typical Vietnamese meal. We want to bring a gift to them. Is a bottle of wine or flowers appropriate? Or is there anything particular that we are e

Hi,

Thank you for your question.

Frankly, there is no strict rule or code for gifts and presents when you are invited to enjoy a family meal in Vietnam. Without any wine or flower, the diner guests are still warmly welcomed by hospitable Vietnamese hosts.

However, fruit is always a nice gift and seems to be well received. So, you are highly recommended to pick up some nice fruits for the dessert. Besides, one could bring something nutritious for the elder, some alcohol, pastries for the family, or candy for the kids, though these gifts may make the dinner a lot more formal than it should.

You are also recommended to ask the host if there is anything you could help, and be willing to give them a hand in preparing the meal. Remember to wait for the oldest to eat first, ask once before the meal and once after your finish.

Enjoy the meal.

Read our Article "Visiting a Vietnamese Family" for more detailed insights. 

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Is there any bus from Hanoi Airport to city center?

Start from 30 April 2016, Hanoi offers a new and quality express bus service that connects the airport with the city center.

Bus route:

R1: Hanoi Airport - International Terminal Level 1 -> Domestic Terminal Level 1 -> Nhat Tan Bridge -> Trang Tien (near Hoan Kiem Lake) -> Hanoi Train Station.

R2: Hanoi Train station -> Hanoi Old Quarter -> Nhat Tan Bridge -> Hanoi Airport Domestic Terminal Level 1-> International Terminal Level 1

Travel time: 55-60 minutes each way

Hours: bus departs hourly from bus stops listed above

Ticket fare: 30,000 VND (1.5$)

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Where should I go to when I feel sick?

Vietnam has public, semi-public and private medical care facility. However, most of the quality ones concentrate in major cities such as Ha Noi, Ho Chi Minh City and Da Nang. Public hospitals are large but often heavily cramped with patients and the staffs do not speak English well. You can visit other healthcare services as listed in our city pages, many of which have foreign doctors. Normally you do not have to book an appointment in advance unless otherwise noted.

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Where to go in Vietnam in January?

Question: Where to go in Vietnam in January?

Answer: January weather is cold and occasionally chilly in the Northern Vietnam but gradually warmer when heading southwards. The temperature in the Northern parts, typically, Hanoi, is around 150C. Meanwhile, in the Central and Southern regions like Hoi An or Saigon, the temperature fluctuates around 200C and 300C respectively. With the weather conditions like this, the best places suggested for travelers to visit Vietnam in January is in the Central and Southern cities/ provinces such as Saigon, Da Nang, Nha Trang, Hue, Hoi An, etc. Nonetheless, if you still desire to visit Hanoi or other Northern provinces, you can visit Huong Pagoda (Perfume Pagoda), Halong Bay, and Sapa. Perfume Pagoda in January is cool and windy but pretty tranquil. The main festival of Perfume Pagoda often takes place in Late-February, therefore, it is hardly crowded in this month. Besides, it is a bit chilly to visit Halong Bay and Sapa as well, however, if you want to avoid the crowd, this is the best time to go.

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How do I get a Vietnam visa from Hong Kong?

You have two options to obtain your visa to Vietnam from Hong Kong:

Option 1. Apply for a visa at the Vietnamese consulate in Hong Kong:
Address: 15/F, Great Smart Tower, 230 Van Chai Road, Wan Chai
Tel: (852) 2591 4517 or (852) 2591 4510.

Visa forms may be obtained by sending a self-addressed, pre-stamped envelope or faxing to the Number: (852) 2591 4524. 
Fee and Duration: Tourist visas cost between $30-80, depending on the length and number of entry. 

Option 2: Apply for a visa-on-arrival. Note that this type of visa applies to air travel only, and it costs $45 - 85, depending on the duration of stay ad number of entries. The process of applying online at a travel agency is very fast and you do not have to show up at the embassy to submit the application.

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What is Vietnam currency and what is the exchange rate with dollars?

Vietnam's sole currency is Vietnam Dong - VND, which comes in notes and coins though the latter is barely seen today. Vietnam Dong notes come in denominations of: 

VND 500; 1,000; 2,000;

VND 5,000; 10;000; 20,000;

VND 50,000; 100,000; 200,000; 500,000

At present the exchange rate is about VND 21,000 for 1 USD.

US dollars can also be used for your purchase while you are in larger cities' tourist areas but try to avoid doing so. Since late 2011, Vietnamese government has banned all price listing in dollars. Adding to that, Vietnamese sellers will charge you unfavourable rate if you pay in dollars.

Vietnamese currency is not common beyond Vietnam and Asia, so your banks will not have them in stocks if you are in North America or Europe. You can always get some as you land at one of the Vietnam's airport.

• History of Vietnam Dong

Vietnamese bank notes images

Online currency converter

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