FREQUENTLY ASKED QUESTIONS

Is there any bus from Hanoi Airport to city center?

Start from 30 April 2016, Hanoi offers a new and quality express bus service that connects the airport with the city center.

Bus route:

R1: Hanoi Airport - International Terminal Level 1 -> Domestic Terminal Level 1 -> Nhat Tan Bridge -> Trang Tien (near Hoan Kiem Lake) -> Hanoi Train Station.

R2: Hanoi Train station -> Hanoi Old Quarter -> Nhat Tan Bridge -> Hanoi Airport Domestic Terminal Level 1-> International Terminal Level 1

Travel time: 55-60 minutes each way

Hours: bus departs hourly from bus stops listed above

Ticket fare: 30,000 VND (1.5$)

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Where can I go for a walk in Hanoi?

Hanoi is not the best bet for some pedestrians, but if you really want to go for a walk, there are still some choices.

The Old quarter is supposed to be on your top list with many local shops and street vendors. Old houses with French colonial architectural style dotted along streets are all worth sightseeing. A walk in “night streets” (at weekend’s night markets) is even better with wonderful light and very local feel atmosphere. You would certainly feel the lively nightlife of Hanoi by visiting the Old Quarter at night.

Areas around Hoan Kiem Lake, Thanh Nien Road or Ly Thai To Park are better choices for people who want to contemplate the tranquility of Hanoi, or want to take photos. Another suitable place is Truc Bach Lakeside with wind blowing and the road lined with trees. The trail that curves around the lake has trees and water on the one side and many street vendors on the other. You can always stop for some ice cream or sweet treats along the way. So just off your taxi or tour bus for a while and enjoy a walk for a better health! 

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What qualifications do I need to teach English in Vietnam?

With most major English centers, trainers are required to have Bachelor degree and teaching certificate (TESOL/ CELTA/ TEFL). Those with certificates or knowledge of TOEFL iBT, IELTS, SAT, GRE, GMAT are preferable.

However, if you do not hold any certificate, your circumstance may be considered if you have more than one year experience teaching English. In some English centers like ILA Vietnam center, trainers without certificate will need to join a training course conducted by the center.

Read more about Teach English in Vietnam

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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How to get from Hanoi to Nha Trang?

The best way for the tourists to get from Hanoi to Nha Trang is traveling by train or plane because of safety and comforts. For tourists who can afford the time and would like to enjoy beautiful scenes along the way, train is the best choice. The most prominent scene is Hai Van pass, the famous beauty spot between Hue and Da Nang. Traveling by train is the best way for tourists to appreciate the marvelous beauty of this pass, especially in the dawn or sunset. It takes you about 27 hours from Hanoi – Nha Trang by train.

For those who want to save time, they can take a flight from Hanoi to Nha Trang. It only takes about 1.5 hour, and Vietnam Airlines maintain frequent daily routes between these two cities. One way ticket is about $90 and Nha Trang Airport is about 40 minutes from downtown area. 

Besides, tourists can travel by open tour bus offered by plenty of travel agencies in Hanoi Old Quarter.

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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I and my wife intend to visit Hanoi in this summer, and we are wondering something about money. Which currency should we carry? Where to exchange?

Normally you can bring any currency that you want to Vietnam, as long as you exchange that money into Vietnam Dong but USD is the most widely accepted one. You can also use USD or Euro to make payment in Vietnam, especially in hotel, restaurants or some shops in the tourists areas. 

To exchange you currency into Vietnam Dong, there are many ways for you to choose. The first way is to do it right at the airport when you land. You can also exchange currency in any bank in Hanoi, but ANZ bank or HSBC branch are recommended  as they are international banks with better customer service.

You should never exchange currency with the street vendors as their money might be not guaranteed in quality. About international credit card, you can use it in Vietnam to make payment, but there is only limited place, mostly big supermarkets, restaurants, hotel or malls accept this kind of payment. Therefore, prepare enough cash on your purse is more suitable in Hanoi than carry an credit card.

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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Is it possible to transport my pets with me by train? How about flights?

You can fly with pets inside Vietnam with Vietnam Airlines, all you need is 24-36 hour notice in advance. You cannot, however, bring your pet on the train, as far as I am concerned.

More information about flying with your pet on Vietnam Airlines Website.  Or visit our page on Bringing your pet to Vietnam for advice & tips.

I hope this information is helpful. Please let me know if you have other questions!

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How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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