FREQUENTLY ASKED QUESTIONS

Is there any bus from Hanoi Airport to city center?

Start from 30 April 2016, Hanoi offers a new and quality express bus service that connects the airport with the city center.

Bus route:

R1: Hanoi Airport - International Terminal Level 1 -> Domestic Terminal Level 1 -> Nhat Tan Bridge -> Trang Tien (near Hoan Kiem Lake) -> Hanoi Train Station.

R2: Hanoi Train station -> Hanoi Old Quarter -> Nhat Tan Bridge -> Hanoi Airport Domestic Terminal Level 1-> International Terminal Level 1

Travel time: 55-60 minutes each way

Hours: bus departs hourly from bus stops listed above

Ticket fare: 30,000 VND (1.5$)

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Can a foreigner drive motorbike in Vietnam?

Question: I am planning to make a motorbike tour in Vietnam. I just wanna ask can I drive motorbike in the country as local people still do?

Answer: Maybe you can but please take note the following information. The international driving license is not recognized in Vietnam, hence, for legally driving a motorbike/ a car, you need to get a Vietnamese license. If you do not have Vietnam license, there is no travel insurance for you. In addition, Vietnam’s traffic law has some different rules from Western countries’. For example, you are required to drive on the right side of the road, not on the left side as in your country. If you can deal well with these problems, you can travel by motorbike in Vietnam.

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Hi, I have only 2 weeks in Vietnam and I want to include Hanoi, Hue, Hoi An, Nha Trang, Ho Chi Minh City in the trip. Is that over-ambitious? Should I just stay at some of these and if so, what would

Thank for your question. If you have only 2 weeks, it might be a bit over-ambitious to do all of those above-mentioned destinations. Instead, you can choose some of those for discovery. For example, a trip to Hanoi, Hue and Nha Trang is suitable for the 2 week length. In such an itinerary, you can have a 5 day stay in Hanoi capital to come and visit Ho Chi Minh Mausoleum, Ba Dinh Square, Old Quater, Hoan Kiem Lake. You might include Halong Bay in your itinerary as well.  

The next 5 days can be spent in Hue and Hoi An to discover the forbidden city and the surrounding areas such as DMZ zone, Hoi An, My Son Sanctuary, especially Hue's typical food.

The rest of the time can be finished nicely with a short visit to Nha Trang, a luxury paradise for travellers. You can also take a look at our suggested travel itinerary for more information how to spend your two weeks in Vietnam!

Have a meaningful trip to Vietnam!

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I and my wife intend to visit Hanoi in this summer, and we are wondering something about money. Which currency should we carry? Where to exchange?

Normally you can bring any currency that you want to Vietnam, as long as you exchange that money into Vietnam Dong but USD is the most widely accepted one. You can also use USD or Euro to make payment in Vietnam, especially in hotel, restaurants or some shops in the tourists areas. 

To exchange you currency into Vietnam Dong, there are many ways for you to choose. The first way is to do it right at the airport when you land. You can also exchange currency in any bank in Hanoi, but ANZ bank or HSBC branch are recommended  as they are international banks with better customer service.

You should never exchange currency with the street vendors as their money might be not guaranteed in quality. About international credit card, you can use it in Vietnam to make payment, but there is only limited place, mostly big supermarkets, restaurants, hotel or malls accept this kind of payment. Therefore, prepare enough cash on your purse is more suitable in Hanoi than carry an credit card.

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Names of walking streets in Hanoi Old Quarter?

Question: Names of walking streets in Hanoi Old Quarter?

Answer: From 2014, authorities in Hanoi officially opened six walking streets in its famous Hanoi Old Quarter including:

1.    Hang Buom Street

2.    Ma May Street

3.    Hang Giay Street

4.    Luong Ngoc Quyen Street

5.    Ta Hien Street

6.    Dao Duy Tu Street

All vehicles are prohibited on these streets every Friday, Saturday, and Sunday from 7.00pm to 12.00pm in the summer and from 6.00pm to 12.00pm in the winter.

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Are there any restrictions on photography in Vietnam?

Yes. Vietnam is a country with full of photographic opportunities with such diverse landscape, beautiful coastline and mountain. However, please do note that photography in or near military installations, airports or similar locations is strictly prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

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Where can I get a pair of flipflops or sandals in Hanoi?

Summer is the golden time of flip flops and sandals in general. The scorching weather prevents many people from wearing shoes; moreover flip flops/sandals are so much convenient to take off before entering some café, restaurants or even pagodas. There are two biggest places for this product, one is Le Duan Street and the other is Hang Dau Street.

As Le Duan Street mainly provides working clothes, like rubber boots, rain coat, security uniforms, flip flop/sandals are not their major products. The positive features are low price and durability, but the styles are limited and the design is quite rough (imagine Birkenstock and the likes).

Hang Dau has a better diversity of styles, colors and designs, and the prices are just slightly higher. Shops here also sell bamboo flip flops, which are very stylish in this hot weather, and high quality leather sandals, sometimes imported from Korean or Japan. You really should go outside and get one pair for your own. 

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: editor@vietnamonline.com

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What to do on the long plane trip to Vietnam?

The long plan trip across the ocean can be a nightmare for many travellers, including those experienced ones. A plane trip to Vietnam, unless departing from Hong Kong or Southeast Asia, will be a great pain for some. For example, from Toronto or New York to Hanoi, it takes 17 hours onboard, excluding the transiting time. Here is what you can do to alleviate the long trip pain:

1. Read your travel guide book: Sections in the Lonely Planet such as History and Geography are often scantily skimmed when you arrive. The time on the plane, however, can be an ideal period to know more about Vietnam. Imagine when you talk to the locals, you can be proud to think of yourself as "just-not-another-tourist".

2. Start your travel dairy: the boring landscape inside an airplane, with neither internet nor your favourite baseball match, can be an ideal environment for reflection. Think about where you are now, what you have prepared for the trip and what you are expecting. You will have fun revisiting these pages upon returning to your home country.

3. Make your to-do list: what food do you want to try, where do you want to visit, what do you want to learn, whom will you be telling your story along the way. Making to-do list can be a great way to make yourself satisfied after the trip to Vietnam.

4. Talk to your seat-mate: you never know whom you are sitting next to, until you TRY. Break the ice and make a new friend. Why not? You are going to Vietnam, a most-likely-totally-foreign place anyway.

5. Sleep: Sleeping is the best way to kill time and to help you avoid jetlag later when you land. Avoid caffeinated drinks whenever possible.

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Where can I rent a motorbike in Hanoi? And how much does it cost for a whole day rental?

Hi,

Motor rental service is available in Hanoi and you can easily find the shops which offer this service on main streets like Ba Trieu, Hai Ba Trung, Tran Hung Dao, and especially small streets in Hanoi Old Quarter like Hang Be, Ta Hien, Luong Ngoc Quyen, Dinh Liet.

There are many kinds of motorbikes from the most popular ones in Vietnam like Wave, Dream, Viva… to favorite transportation means of backpackers like Simson, Minsk. The cost ranges from $6 to $50 per day depending on motor type.

Foreign tourists just has to leave one hard copy of his/her passport and one kind of identity papers like driving license or passport in the shop, then take the motor and begin a joyful trip. These rented motor taxi is usually empty of gas so you will need to find a gas station to fill it up (see How much fuel costs in Vietnam).

Monthly motorcycle rent is also available with Rentabike (www.rentabikehanoi.com/) starting from $50 a month. If you plan to stay long term in Hanoi, you may purchase a used motorbike from a fellow expat - such as visiting New Hanoian classifieds section.

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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