FREQUENTLY ASKED QUESTIONS

How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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Where can I find dog food in HCMC?

There are two options to get food for your pet in Ho Chi Minh City: Supermarkets and street stores

In Supermarkets:

You can easily find dog food at supermarkets in Ho Chi Minh City. There are a variety of brands you can choose from. Unlike Walmarts or other franchising stores, every supermarket in Vietnam has different ways to arrange their products. Therefore, if you are unsure where to get dog food and don’t want to spend time walking around, just ask a cashier or any supermarket staff for direction.

One advantage when buying dog food at the supermarket is fixed price and guaranteed quality. A drawback is there will be a long queue of people checking out at the cashiers during peak hours or the weekends. If you don’t want to wait for long, you can go to the supermarket in the morning or in the afternoon on weekdays. Some recommended supermarkets are Citimart, Coopmart, Lottemart and Maximark

In Street Stores:

Dog food can also be found outside of supermarkets in some pet shops or pet clinics. Unless you are familiar with roads in HCMC, it might be a little hard to find these shops. An advantage about buying dog food at street stores rather than supermarket is being free of queuing and waiting. These shops are small and the sellers often handle a customer each time so you can have advice or recommendations from the sellers.

A drawback is that its quality is not guaranteed. Some stores are just stocked with low quality pet food made in China because it is cheap and more profitable than other brands.  Some recommended pet stores are Saigon Pet clinic (33 street 41 Thao Dien, District 2), KC Pets (6 Hoa Su, Phu Nhuan district), Petit Ange (out in D7. 23 My Hoang, Phu My Hung , Tan Phong ward, District 7).  You may find other stores while walking around also! 

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I’m new to Ho Chi Minh City and I want to find some reasonable hotel under USD50 per night. Could you give me some suggestions?

Here are some suggested hotels that you can consider when you come to Ho Chi Minh City:

-    Liberty 4 Hotel (265 Pham Ngu Lao, District 1): This is one of the three star hotels name Liberty in Ho Chi Minh city and the nearby area. This hotel is a proper choice with the lowest price of roughly USD42 for one night. The room is well equipped with adequate facilities like TV, private toilet, Air conditioners…

-    Empress Hotel (136 Bui Thi Xuan, District 1): This is not a huge hotel, but still attractive to the costumers with the unique and beautiful decoration inside. Also, the attitude of the staff and the service here are also the vantages of this hotel. The price for a night at this hotel is USD36 for the ROH room.

-    Kelly Hotel (42-44 Thu Hoa Khuan, District 1): The hotel is located near Ben Thanh market, one of the most attractive places in Ho Chi Minh City. This hotel has warm atmosphere with ingenious decoration that fascinate the tourists to come in. The price of this hotel is around USD 38 to 42 for a night in one good room with enough facilities.

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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Where can I find musical instruments in Hanoi?

Hanoi has plenty of instrument providers. If you go with local people and are not afraid of bargaining, you had better go to Hao Nam Street. This street is famous for instrument trading, since it is near Vietnam National Institute of Music. Shops here offer a variety of instruments, from foreign ones such as guitar, mandolin, bass guitar, violin, cello, piano, flute to traditional instruments like bamboo flute, bau luthier (dan bau), 16 strings zither (dan tranh), Vietnamese violin (dan nhi) or even t’rung (a Ba Na ethical instrument from Tay Nguyen). The price is not too high, but you should be careful because instruments here are not always as good as what they look like.

Hang Manh Street also has instrument shops, but the range is much narrower compared to those in Hao Nam Str., and the quality is not even as good. In general, shopping at these addresses is not always safe, and moreover they do not provide any warranty service at all. In order to buy good instruments with famous brand names in Hanoi, consumers just have 3 choices: Hoang Phuc, the officially distribution center of Ibanez and Roland instrument in Vietnam, located at Vincom tower, 191 Ba Trieu Str.; Yamaha official store, 24 Ly Quoc Su Str. and SolG, 13D2A Van Phuc Str. The prices are higher than those at Hao Nam and Hang Manh Street, but customers are given full information about the suppliers, the original countries and instrument's conditions, along with certifications and warranties. Price or quality, the choice is yours. 

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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nice beach destinations nearby Saigon?

Question: Hi there, I’ve been in Sai Gon for a week and now I’m looking for nice beach destinations nearby the city. Could you please suggest me some options?

Answer: If you are staying in Ho Chi Minh City, you should go ahead to Ba Ria – Vung Tau Province or Phan Thiet City which are well-known for its magnificent beaches. Vung Tau is one of the best destinations in the South Vietnam for beach fans. Some renowned ones in the province are the untouched and immaculate Ho Tram Beach and the famous Con Dao Island with blue crystal-clear beaches, white sand dunes, and amazing coral reefs. Another popular beach heaven in Vietnam is in Phan Thiet City with the prominent Mui Ne Beach, which is widely known by worldwide travelers. For more information about the best beaches surrounding Ho Chi Minh City, please visit our website http://www.vietnamonline.com/ho-chi-minh-city-beaches.html

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Should I bargain at Ben Thanh Market?

Question: Should I bargain at Ben Thanh Market?

Answer: Yes, you should. It may be your interesting experience with Vietnamese locals. If you do it well, you can pick up a few good bargains which are less than one third of the initial asking price. For example, if a seller says it costs 90,000 VND, you can bargain to get it for more or less 30,000 VND.

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How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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What theme park should we go to in Ho Chi Minh city?

Theme parks in Ho Chi Minh City differ by games, decorating themes and services offered to their guests. Hence, the “should go” theme park varies from this to that based on your interest or time of traveling.

Dam Sen Water Park, located at no.3 Hoa Binh Street, District 11 is a “should go” theme park for any one who loves swimming and other exciting water-based activities like twisting in spiral pipe, jumping in the wave pool, or floating along the “wandering river” and so on. This is an ideal place for family tourists, especially who travel in summer time. Parents can relax themselves in massage pool, while children playing in the pool for kids. The advantage of Dam Sen Water Park is its easy reach - it takes only half an hour to get there from Ben Thanh market.

Suoi Tien Theme Park is also a popular choice, about 1 hour away from the city center. Suoi Tien is popular among international tourists for it paints the picture of Vietnam's history. Characters from fairy tales to legends are sculptured after and displayed all through the park. Game facilities are also of better quality than Dam Sen Park.

Lac Canh Dai Nam Van Hien or often called Dai Nam is a huge theme park located at 1765A Binh Duong Boulevard, just 1.5 hour’s drive from Ho Chi Minh City. This 500 ha site consists of an amusement section with modern games and exciting sports, a zoo with more than 1000 kinds of birds and animals, a spacious spiritual area with great temples, towers, statues and accommodation area with hotels in traditional architecture. The grandiose spiritual area on can be seen as the highlight for the park and makes Dai Nam become a destination for cultural tourism also.

Decide on your own how far you want to go and how much fun you want to get!

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