FREQUENTLY ASKED QUESTIONS

How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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Buckwheat Flower Season in Ha Giang?

Question: Hi, I’m planning to visit Ha Giang in April. Can I see Buckwheat Flower Season in this month?

Answer: Buckwheat Flower or Tam Giac Mach in Vietnamese is a special flower growing in northern mountainous provinces of Vietnam. It is noted that this flower doesn’t grow naturally, it is planted by farmers, therefore, the time of buckwheat season really depends on these farmers.

Normally, buckwheat flowers are in blossom in October & November in Ha Giang Province and in March & April in Bac Giang Province. Hence, if you want to see buckwheat flower season, you should visit Bac Giang Province in April, instead of Ha Giang as your planning. In addition to admiring the beauty of buckwheat flowers, you should try wine and cake made from them, it is very special.

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Independent travel in Mekong Delta?

Question: Why are tours to Mekong Delta packaged tours? Can we travel on our own?

Answer: Because traveling around islands in Mekong Delta requires using the boat. If you travel on your own, booking a private boat might result in higher cost. Moreover, the package tour offer a complimentary service with an English speaking guide and many stop-overs in between so that travelers can get chances to see how they manufacture coconut candy, pop rice and other handicraft products. Traveling alone might be troublesome because the local people are not really good at communicating in English. If you are native to Vietnamese language, you can try, though!

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Train ticket from HCM to Nha Trang?

Question: Is it possible to book a train ticket from HCM to Nha Trang?

Answer: Yes, it is possible. Currently, there are 6 train routes running from Ho Chi Minh City to Nha Trang, namely, SE2, SE4, SE6, SE8, SNT2, and SE22. All of these routes are operated by Reunification Express Train. Normally, each train has 3 or 4 types of seat including hard seat, soft seat, hard berth (6 berths), and soft berth (4 berths). All are equipped with air-conditioner.

For your information, the railway from Saigon to Nha Trang is about 411 kilometers and it will take passengers approximately 8 hours. Ho Chi Minh Railway Station is located at No. 1, Nguyen Thong Street, Ward 9, District 3, meanwhile, Nha Trang Railway Station’s address is at No. 17, Thai Nguyen Street, Phuoc Tan District.

Please see the following table for your reference and be kindly noted that the information was taken in January 2016. It may change anytime by service’s providers.

Train No. Time Price (US$)
Hard Seat Soft Seat Hard Berth Soft Berth
SE2 19:30 - 03:13 n/a 33 41 43
SE4 22:00 - 04:52 n/a 35 42 45
SE6 09.00 - 16:21 30 33 41 43
SE8 06:00 - 13:18 30 33 41 43
SNT2 20:30 - 05:30 30 32 44 47
SE22 12:05 - 19:46 30 31 39 N/A
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Where can I buy SIM card in Ho Chi Minh City?

There are three major places you can get a sim card in Ho Chi Minh City.

1. Post offices:

A sim card of any mobile carrier may be found at any post offices, especially, in the city center. Prices vary from $2 to $8 per sim card. A good point of buying a sim card at the post office is its availability. If you don’t care much about the numbers and just want to get one to call other people, you can get one at the post office quickly. The only drawback is its limited numbers. If you really want an easy-to-remmeber-number, you should try other options.

2. Mobile shops:

People can get a sim card at any mobile shops in Ho Chi Minh City. Price is quite the same as getting it at the post office. However, at some shops, there is a variety of numbers for customers to choose. The easier a number to be remembered, the more it costs. A good enough number may cost up to $25 to $50. If you are doing a business and need a number for customer to memorize easily, you may think of these options.

3. Mobile carrier service centers:

At any mobile carrier service centers, you can either get a pre-paid or post-paid sim. Price is a little bit higher than other places. However, if you need a post-paid sim, you need to go to a mobile carrier service center to buy a sim and fill a contract to make it through. Friendly staff is willing to answer all of your questions.

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: info@vietnamonline.com for further information.
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What qualifications do I need to teach English in Vietnam?

With most major English centers, trainers are required to have Bachelor degree and teaching certificate (TESOL/ CELTA/ TEFL). Those with certificates or knowledge of TOEFL iBT, IELTS, SAT, GRE, GMAT are preferable.

However, if you do not hold any certificate, your circumstance may be considered if you have more than one year experience teaching English. In some English centers like ILA Vietnam center, trainers without certificate will need to join a training course conducted by the center.

Read more about Teach English in Vietnam

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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We are a Canadian couple who want to adopt a Vietnamese child. Where do we start? What formalities do we need to complete?

Thank you for your questions. We have encountered similar inquiries from many of our audience and thus we have maintained a detailed page on Adoption matters in Vietnam. Please take a look at the following post in order to understand what procedures you will have to go through, and the tips that we have collected for adopting Vietnamese children.

- Start with learning about Step-by-step adoption process.
- Check whether you are eligible to adopt a Vietnamese child.
- Learn about Canadian law in adopting a foreign born baby.
- Find an agent who will facilitate the process.

We hope that this guide is comprehensive enough to you and please contact us if you have more questions to ask.

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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