FREQUENTLY ASKED QUESTIONS

How to get from Hanoi to Sapa?

Question: How to get from Hanoi to Sapa?

Answer: There is no nearby airport in Sapa or Lao Cai, therefore, the only way to get from Hanoi to Sapa is by road or by rail. For a safe and convenient journey, tourists should book overnight train, bus, or private car to arrive at the destination.

For those who want to enjoy the privacy, booking private car is the best choice for an ideal trip from Hanoi to Sapa. Of course, private car will cost you more than other public vehicles like bus or train.

As the service industry has begun to flourish in Vietnam, there are many options of overnight trains to meet foreigner’s requirements such as Orient Express, Sapaly Express, King Express, Victoria Express, and so forth. Generally, most of these trains are beautifully decorated and well-appointed with modern amenities to ensure guest’s comfort. The price fluctuates from US$ 35 to 180 depending on how luxury the train is.

In addition to overnight trains, buses are ideal options for budget travelers. The time of bus schedule is flexible and the price are more reasonable, more or less than US$15. Some reputable buses highly recommended for you are Bus Hung Thanh Sort Berth – WC, Sapa Express Bus, and Good Morning Sapa Bus.

For detailed information about bus and train services, you can visit https://www.hanoisapatrain.com/ticket.html

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The best budget hotel to stay in Hanoi?

Question: The best budget hotel to stay in Hanoi?

Answer: Hanoi is a well-known capital of Vietnam and a tourist hub of world-wide travelers. Due to the increasing demands of many tourists to find a good accommodation, nowadays, there are many hotel types in Hanoi to meet travelers’ expectation. Referring to the budget hotels, the average prices of these hotels fluctuate from USD23 to 95. Depending on your budget and criteria, you can see the following link and choose the most suitable for yourself.

http://www.vietnamonline.com/hotel/hanoi/more/budget.html

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: editor@vietnamonline.com

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Where can I find places with free wifi in Vietnam?

Believe it or not, it is a lot easier to find a free wireless network hotspots in Hanoi or Ho Chi Minh City than major cities in North America. In Vietnam, visitors can get free access to the Internet at some places:

1. Coffee shops:

Free Wi-fi is available at most coffee shops in Hanoi, Danang, Hoi An and  Ho Chi Minh City. A coffee shop is a great place when you are waiting for someone and need to access the Internet in the mean time. Or it can be a place for a short appointment with your clients as well. All you need to pay is your drink which varies from $1 to $2.5. If the Wi-fi is secured by passwords, don’t hesitate to ask the staff for it. They are willing to give you without any surcharge. Some suggestions: Trung Nguyen Coffee Shop, Highlands Coffee Shop, Gloria Jeans, Angel in U.S.

2. Fast food franchises:

At fast food franchises in Hanoi Ho Chi Minh City, customers can both have meals and finish their work on the Internet. KFC, Lotteria, Jolibee, Pizza Hut are four major franchises in Vietnam. 

3. Hotels and office buildings:

Some free wi-fi hotspots can also be found inside and outside hotels and office buildings. Check with your hotel receptionist and see if they have complimentary internet service. In case of office buildings, unlike coffee shops, these free wi-fi hot spots don’t offer a comfortable seat in an air-conditioned room with a tasty drink. Therefore, it might not be your choice at noon when the sun is shining too brightly or it is raining.

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How much do people generally tip in Vietnam?

Previously, Vietnamese people did not have the habit of tipping; however, a boom in tourism allows this western life style to be adapted by the local. The most common situations to give tips are eating at restaurants, taking a taxi or hiring a tour guide. It all depends on the quality of services they provide you as well as yours’ satisfaction. To a taxi driver, 50 cents to $1is greatly appreciated, but not common. In a luxury restaurant, you can leave the change or a VND 50,000 note (about $2.5) which is really generous. In some upscale spa or hotels, a service fee of 10% is often added, so tipping is not necessary.

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How much does airport taxi cost from Noi Bai airport to Hanoi Old Quarter?

From Noi Bai airport to Hanoi Old Quarter, there are taxis that run at fixed rates waiting outside of the arrival hall. It costs between 345,000 - 375,000 VND depending on the type of taxi you get (or $16-18). Three official taxi brands for airport routes are: Noi Bai Taxi, Viet Thanh Taxi and Dai Nam Taxi, you can also take a look at our Guide to taking taxi at Noi Bai airport here.

In any case, do not go by the meter because the rate will be much higher than the fixed rate. You also need not pay any toll fees. Tips are not required though if the driver is really nice you can also give tips.


We offer airport pick up from Noi Bai Airport to your selected location in Hanoi: classic service for only $20 and premium car service for $27. Contact us for booking or view Transfer page for further option.

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: info@vietnamonline.com for further information.
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I’m going to travel to Hanoi and want to taste some street food here. Can you please give me some suggestions?

Welcome to Hanoi.

There are variety of street food here which is offered by both vendors and small shops that utilize the pavement to accommodate customers.

Just walking around the Sword Lake or Hanoi Old Quarter for a while, tourists easily meet a number of vendors selling “bánh rán” (deep-fried glutinous rice donut), spiced fruit, “tào phớ” (tofu pudding), “cốm” (green young rice), boiled corn on the cob, or grilled sweet potatoes. Besides, one can enjoy “Phở” and other kinds of noodle for breakfast or lunch in various small shops. Some streets which is famous for its typical food located in Hanoi Old Quarter hat you should drop by is To Tich (selling sweetened mixed fruits), Ho Hoan Kiem (selling sweet, chilli and sour grated salad), Tam Thuong lane (selling deep-fried fermented pork roll).

Read The 5 street vendors you cannot miss in Hanoi for information.

Enjoy!

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Independent travel in Mekong Delta?

Question: Why are tours to Mekong Delta packaged tours? Can we travel on our own?

Answer: Because traveling around islands in Mekong Delta requires using the boat. If you travel on your own, booking a private boat might result in higher cost. Moreover, the package tour offer a complimentary service with an English speaking guide and many stop-overs in between so that travelers can get chances to see how they manufacture coconut candy, pop rice and other handicraft products. Traveling alone might be troublesome because the local people are not really good at communicating in English. If you are native to Vietnamese language, you can try, though!

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Need suggestions of cheap taxi from Ho Chi Minh Airport to District 1

Answer: The cheapest option is UberTaxi. You just need to pick up a SIM card at the airport and use Uber app to call a Uber taxi. This brand is cheaper than other normal taxis in Saigon. The airport in Viet Nam also has their own taxi branch. Besides, lots of other favorite taxi brands like Mai Linh, 3A, Vinasun are available around the airport with the affordable price of around 180,000 VND (US$9).

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