FREQUENTLY ASKED QUESTIONS

Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Question: Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Answer: No, it isn’t, even if in the biggest cities like Hanoi, Ho Chi Minh, Da Nang, and so forth. You can withdraw VND only!

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Buckwheat Flower Season in Ha Giang?

Question: Hi, I’m planning to visit Ha Giang in April. Can I see Buckwheat Flower Season in this month?

Answer: Buckwheat Flower or Tam Giac Mach in Vietnamese is a special flower growing in northern mountainous provinces of Vietnam. It is noted that this flower doesn’t grow naturally, it is planted by farmers, therefore, the time of buckwheat season really depends on these farmers.

Normally, buckwheat flowers are in blossom in October & November in Ha Giang Province and in March & April in Bac Giang Province. Hence, if you want to see buckwheat flower season, you should visit Bac Giang Province in April, instead of Ha Giang as your planning. In addition to admiring the beauty of buckwheat flowers, you should try wine and cake made from them, it is very special.

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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What is electricity like in Vietnam?

Vietnam uses 127/220 V, 50Hz electricity. The power plug is mostly the 2 parallel flat prongs, 2 parallel prongs- French type (round) and the 2 parallel flat prongs with an earth connector. If your appliance uses different type of power socket, you can always buy an adapter from most tourist area or at the airport.

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Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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Why Vietnam Tet Holiday changes its date from year to year? What will the date be for 2012? Is it ok to travel to Vietnam during that holiday?

Hi,

Thank you for your questions. Vietnam Tet holiday is calculated based on the Lunar Calendar, which is different from Solar Calendar. Sometimes the Lunar Calendar has 13 months (leap year) instead of 12 months so the date of Tet holiday might change. It often falls into the end of January to early February.

As for your second question, Vietnam Tet Holiday 2012 will be January 23rd, 2012 (Solar Calendar). Most offices will be closed a few days before and after this date so be prepared (for example, please apply for your visa well in advance). Many Vietnamese overseas will return home, and those from the city will come back to the countryside so the traffic volume may be quite large. We suggest you to plan your travel well and book all the necessary flight tickets and tour service to avoid delays.

It will be a delight for you to get to know Tet Holiday - the most important holiday and event of the year for Vietnamese. If you are lucky, you will be invited to a Vietnamese family to enjoy the Tet holiday with them - which will totally change your idea of travel and travelling to Vietnam. 

Here are a few reads and articles on the website which might be helpful to you:
Vietnam Lunar Calendar
Vietnam Tet Holiday 
What you should know when visiting a Vietnamese family

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Is Halong Bay Cruise suitable for old people?

Question: Hi, I and my wife would like to take a cruise in Halong Bay. We are wondering whether Halong Bay cruise is suitable for us - both are in our late 60’s? We wouldn’t be interested in activities like kayaking, climbing, or snorkeling.

Answer: A typical program of a Halong Bay cruise consists of many activities: energizing activities like climbing, kayaking, snorkeling; sightseeing tours to well-known attractions such as Surprising Cave, Floating Fishing Village, Pearl Farm; on-board activities like cooking demonstration, spa.... This means you have many options to enjoy Halong Bay cruise at leisure. If you don’t like kayaking, swimming or something else, you can sit on the boat, sip a cup of delicious cocktails, take a massage, or enjoy beautiful vistas of the Bay yourself .

However, please kindly be reminded that you should make clear with the cruise’s company or agent to ensure that they let you stay on board because some cruises off load you to other activities so that they can return to the pier to pick up new passengers.

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Where to buy a simcard in Vietnam?

Question: Hi, I am planning to stay in Vietnam for 2 months on business. For the convenience, I want to buy a Vietnam Simcard. Could you please suggest me where to buy and which one should I choose?

Answer: Currently, there are many mobile network providers in Vietnam, however, for the best coverage, you are suggested to choose Viettel, Mobifone, or Vinafone network. The market share of these providers accounts for approximately 90% of Vietnam mobile market. In addition, they offer great coverage throughout the country.

Referring to places to buy Simcard, it is very easy to buy a simcard in Vietnam. From the moment you land in Vietnam, you can buy simcard everywhere, in stalls, stores, booths, or even if in and around the airport. You just need to take a few steps around your place, find the lines “Viettel”, “Mobifone”, or “Vinafone” and walk in the store to buy.

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Which one should be chosen to travel to, Ha Long Bay or Cat Ba Island ?

It is difficult to choose the more attractive destination between Ha Long Bay and Cat Ba Island because each place has the unique points that the other place can have. However, Ha Long Bay is truly more worth-travelling than Cat Ba Island. The reason is that the number of attractions and tourism activities seems to be diverse than Cat Ba. In Cat Ba, the only things you can do are playing at the beaches, having a boat trip to some small islands in the area, visiting a national park and eating. There activities in Ha Long are more diverse, attractive and interesting than Cat Ba because there are more islands on the shore to visit, more beaches to play and more kinds of seafood to taste. From Ha Long you can also get around to visit other fascinating destinations in Quang Ninh province such as Yen Tu, Bai Chay beach, Van Don, Tuan Chau resort or Hoang Gia International Resort. Tourism activities in Ha Long are also more diverse with the more reasonable price than in Cat Ba Island.   

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Travel to Vietnam During Tet

Question: Should I travel to Vietnam during Tet?

Answer: The answer is yes or no depending on you.

First of all, in terms of transportation, if you plan to visit Vietnam on Tet holiday, you should book transferring services (airplane, train, car…) in advance. Why? Because this is the time of Vietnamese family reunion, so airplanes, trains and coaches are often fully booked. In addition, be ready that you may have to pay more for the fare at this special occasion.

Secondly, referring to accommodation, hotels in this time are abundant. You can book any room types in any hotels you like without worrying about the overbooked condition. However, similar to the fare of transportation, the accommodation expenses may increase because companies have to pay more for staff working in the most important vacation in their country.

Having said that, the most interesting fact when visiting Vietnam on Tet Holiday is that you can see how Vietnamese people celebrate their biggest holiday in a year. Streets will be wonderful decorated with eye-catching items such as colorful flowers, national flags, lanterns, and twinkling lights. This is also a wonderful chance to see traditional trees in blossom like peach flowers, apricot flowers, or kumquat trees and try traditional cuisines which only appear in Tet such as Chung Cake, Picked Onion, and so on. The streets at this time are very quiet and peaceful because people will spend most of their time for in-house parties. No crowd, no noisy! Especially, don’t miss the countdown moments when you can listen to “Happy New Year” of ABBA and enjoy the firework show in Hoan Kiem Lake (Hanoi), Bitexco Tower (Saigon), Dragon Bridge (Da Nang)…

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