FREQUENTLY ASKED QUESTIONS

Can a foreigner drive motorbike in Vietnam?

Question: I am planning to make a motorbike tour in Vietnam. I just wanna ask can I drive motorbike in the country as local people still do?

Answer: Maybe you can but please take note the following information. The international driving license is not recognized in Vietnam, hence, for legally driving a motorbike/ a car, you need to get a Vietnamese license. If you do not have Vietnam license, there is no travel insurance for you. In addition, Vietnam’s traffic law has some different rules from Western countries’. For example, you are required to drive on the right side of the road, not on the left side as in your country. If you can deal well with these problems, you can travel by motorbike in Vietnam.

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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Can I get by with just English in Vietnam

The short answer is: YES, you totally can.
The not-so-short answer is: Yes, you can, but it also depends on where you go in Vietnam.

To your relief, most foreigners visiting Vietnam know barely any Vietnamese words but "Xin Chao - Hello" and "Cam On - Thank you". That is quite enough vocabulary for a 2 or 3 week trip to Vietnam. English is the most popular language in Vietnam after Vietnamese, and in the cities, even when you try to communicate in Vietnamese, the local younger people will just respond to you in English.

If you plan to take a break from the metropolitan areas and all the touristy places, you will have a harder time communicating your thoughts, ideas and needs. Body languages still work but a little bit more Vietnamese will save you tons of time and frustration. The good news is that, most Vietnamese people are very friendly and even when they do not know a word of English, they will try to help you out in all circumstances. 

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How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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What medication should I bring along?

It is highly recommended that you bring a first-aid-kit with any of your trip. In addition, you might also want to include medication in case of diarrhea, sore-throat or those that you are on use. Consult your family doctor or a travel clinic for further details. If you head first to city centers such as Hanoi, Da Nang or Ho Chi Minh City, you can purchase your medication when you arrive.

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I’m new to Ho Chi Minh City and I want to find some reasonable hotel under USD50 per night. Could you give me some suggestions?

Here are some suggested hotels that you can consider when you come to Ho Chi Minh City:

-    Liberty 4 Hotel (265 Pham Ngu Lao, District 1): This is one of the three star hotels name Liberty in Ho Chi Minh city and the nearby area. This hotel is a proper choice with the lowest price of roughly USD42 for one night. The room is well equipped with adequate facilities like TV, private toilet, Air conditioners…

-    Empress Hotel (136 Bui Thi Xuan, District 1): This is not a huge hotel, but still attractive to the costumers with the unique and beautiful decoration inside. Also, the attitude of the staff and the service here are also the vantages of this hotel. The price for a night at this hotel is USD36 for the ROH room.

-    Kelly Hotel (42-44 Thu Hoa Khuan, District 1): The hotel is located near Ben Thanh market, one of the most attractive places in Ho Chi Minh City. This hotel has warm atmosphere with ingenious decoration that fascinate the tourists to come in. The price of this hotel is around USD 38 to 42 for a night in one good room with enough facilities.

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Is there any bus from Hanoi Airport to city center?

Start from 30 April 2016, Hanoi offers a new and quality express bus service that connects the airport with the city center.

Bus route:

R1: Hanoi Airport - International Terminal Level 1 -> Domestic Terminal Level 1 -> Nhat Tan Bridge -> Trang Tien (near Hoan Kiem Lake) -> Hanoi Train Station.

R2: Hanoi Train station -> Hanoi Old Quarter -> Nhat Tan Bridge -> Hanoi Airport Domestic Terminal Level 1-> International Terminal Level 1

Travel time: 55-60 minutes each way

Hours: bus departs hourly from bus stops listed above

Ticket fare: 30,000 VND (1.5$)

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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Should I really need to carry a mosquito net when travelling Vietnam?

Question: Should I really need to carry a mosquito net when travelling Vietnam? 

Answer: That depends. You may need one if your trip includes homestay; holiday camp in forest or jungles; or a visit to mountainous areas. On the other hand, if you only travel to big cities and stay in hotels which are equipped with modern amenities such as fans and air-condition, it may be not necessary.

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