FREQUENTLY ASKED QUESTIONS

When is Vietnamese new year 2012? Will Cu Chi Tunnel be open during Tet?

Vietnamese New Year, or Tet, is the biggest festival and holiday of a year in the country. In 2012, Vietnamese New Year will fall on Monday - January 23rd. Most public offices will be closed from Saturday (January 21st) and will be reopen on Monday (January 29th). The main Tet days are January 23rd, 24th and 25th.

Many attractions will be closed, while those like Hue citadel will be open during the three days of Tet with free admission. Cu Chi Tunnel, for your information, remains open during Tet holiday from 7:30 am to 5:30 pm.

For more information about Tet and Tet travel advice, read visit our Vietnamese Tet page or take a look at the following articles:

• 5 things to know about travelling during Tet

• Tet in Ho Chi Minh City - what to do

• 7 tips for travellers in Ho Chi Minh City during Tet

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What is Vietnam currency and what is the exchange rate with dollars?

Vietnam's sole currency is Vietnam Dong - VND, which comes in notes and coins though the latter is barely seen today. Vietnam Dong notes come in denominations of: 

VND 500; 1,000; 2,000;

VND 5,000; 10;000; 20,000;

VND 50,000; 100,000; 200,000; 500,000

At present the exchange rate is about VND 21,000 for 1 USD.

US dollars can also be used for your purchase while you are in larger cities' tourist areas but try to avoid doing so. Since late 2011, Vietnamese government has banned all price listing in dollars. Adding to that, Vietnamese sellers will charge you unfavourable rate if you pay in dollars.

Vietnamese currency is not common beyond Vietnam and Asia, so your banks will not have them in stocks if you are in North America or Europe. You can always get some as you land at one of the Vietnam's airport.

• History of Vietnam Dong

Vietnamese bank notes images

Online currency converter

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: info@vietnamonline.com for further information.
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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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Where can I watch the latest films in Hanoi?

Most cinemas in Hanoi, like Thang Tam, Dan Chu, Sinh Vien, National Cinema Center, only show films with dubbed Vietnamese and no English subtitle. Thus far, choices for foreigners in Vietnam in term of cinemas are very limited.

In Hanoi, only 2 cinemas provide original films with Vietnamese subtitle: Megastar at 6th floor, Vincom tower (191 Ba Trieu Str.) and Platinum Cineplex, 4th floor (The Garden center, Me Tri, Tu Liem). Both cinemas provide films in 3D and 2D, but the prices are different. Megastar asks for around VND 70,000  for a normal movie ticket and VND100,000 for a 3D seat, meanwhile Platinum’s prices are just VND 50,000 and 80,000, respectively. Compared to other local cinemas, the prices are quite high, but it is worth every penny with high quality movies and comfortable seats. Megastar even provides couple seats in Valentine period and other discounts for students during the week.

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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We have been invited to a friend’s family home for a typical Vietnamese meal. We want to bring a gift to them. Is a bottle of wine or flowers appropriate? Or is there anything particular that we are e

Hi,

Thank you for your question.

Frankly, there is no strict rule or code for gifts and presents when you are invited to enjoy a family meal in Vietnam. Without any wine or flower, the diner guests are still warmly welcomed by hospitable Vietnamese hosts.

However, fruit is always a nice gift and seems to be well received. So, you are highly recommended to pick up some nice fruits for the dessert. Besides, one could bring something nutritious for the elder, some alcohol, pastries for the family, or candy for the kids, though these gifts may make the dinner a lot more formal than it should.

You are also recommended to ask the host if there is anything you could help, and be willing to give them a hand in preparing the meal. Remember to wait for the oldest to eat first, ask once before the meal and once after your finish.

Enjoy the meal.

Read our Article "Visiting a Vietnamese Family" for more detailed insights. 

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The best budget hotel to stay in Hanoi?

Question: The best budget hotel to stay in Hanoi?

Answer: Hanoi is a well-known capital of Vietnam and a tourist hub of world-wide travelers. Due to the increasing demands of many tourists to find a good accommodation, nowadays, there are many hotel types in Hanoi to meet travelers’ expectation. Referring to the budget hotels, the average prices of these hotels fluctuate from USD23 to 95. Depending on your budget and criteria, you can see the following link and choose the most suitable for yourself.

http://www.vietnamonline.com/hotel/hanoi/more/budget.html

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Where can I find dog food in HCMC?

There are two options to get food for your pet in Ho Chi Minh City: Supermarkets and street stores

In Supermarkets:

You can easily find dog food at supermarkets in Ho Chi Minh City. There are a variety of brands you can choose from. Unlike Walmarts or other franchising stores, every supermarket in Vietnam has different ways to arrange their products. Therefore, if you are unsure where to get dog food and don’t want to spend time walking around, just ask a cashier or any supermarket staff for direction.

One advantage when buying dog food at the supermarket is fixed price and guaranteed quality. A drawback is there will be a long queue of people checking out at the cashiers during peak hours or the weekends. If you don’t want to wait for long, you can go to the supermarket in the morning or in the afternoon on weekdays. Some recommended supermarkets are Citimart, Coopmart, Lottemart and Maximark

In Street Stores:

Dog food can also be found outside of supermarkets in some pet shops or pet clinics. Unless you are familiar with roads in HCMC, it might be a little hard to find these shops. An advantage about buying dog food at street stores rather than supermarket is being free of queuing and waiting. These shops are small and the sellers often handle a customer each time so you can have advice or recommendations from the sellers.

A drawback is that its quality is not guaranteed. Some stores are just stocked with low quality pet food made in China because it is cheap and more profitable than other brands.  Some recommended pet stores are Saigon Pet clinic (33 street 41 Thao Dien, District 2), KC Pets (6 Hoa Su, Phu Nhuan district), Petit Ange (out in D7. 23 My Hoang, Phu My Hung , Tan Phong ward, District 7).  You may find other stores while walking around also! 

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What are the main airlines that fly from Singapore to Hanoi? Which one is the cheapest?

From Singapore to Hanoi, there are several options for you:

Vietnam Airlines: The national flag carrier, operates two daily flights back and forth between Singapore (SIN) and Hanoi (HAN). Flights depart from Hanoi at 10:30 and 14:00; return from Singapore at 15:50 and 19:20. The cheapest option (Saver rate) is $300 return tickets, taxes and fees included.

Vietnam Airlines Baggage Allowance
Vietnam Airlines Meals
Vietnam Airlines Contact

Singapore Airlines: The national airlines of Singapore or Singapore Airlines is among the most quality airlines in the world. There are daily flights between Singapore and Hanoi, leaving Hanoi at 9:50 and departing Singapore at 13:15. Return ticket costs between $320 (Sweet Deals) and $400 (Flexi), taxes and fees included. 

Singapore Airlines Baggage Allowance
Singapore Airlines Meals
Singapore Airlines Contact

Tiger Airways: Tiger Airways have mixed schedule of flights between Hanoi and Singapore and have different departing time everyday. In specific, it departs at 19:50 (Monday and Wednesday); 12:40 (Tuesday and Thursday);  21:15 (Friday); 13:00 (Saturday) and 10:50 (Sunday). Return ticket costs $200 on average and Tiger Airways offers the lowest cost for flight ticket on this route. Note that there is no meal offered on this flight.

Tiger Airways Baggage Allowance
Tiger Airways Contact

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Where can I watch the latest movies in HCMC?

In HCMC, latest 2D and 3D movies can be seen at Galaxy Cinema or CGV Cinema (Megastar Cineplex). These are currently the only two cinemas that retain English dub or have English subtitle.

Schedules can be seen online at the website of Galaxy Cinema or CGV Cinema.  Online booking is also available. You can choose either to pay immediately or pay later. If you choose to pay later, you just need to arrive at the cinema at least 45 minutes prior to the showing time to pay for your tickets. Besides, you can check out these websites to know about concurrent promotions.  Price is a little bit higher in Megastar Cineplex (at least $6 for a 3D ticket and $4.5 for a 2D ticket at noon and $1-$2 extra in the evening and on weekends).

It is recommended that you book tickets for the latest 3D movies online because they might have run out of seat when you get there, especially on weekends.

Ho Chi Minh City Cinemas:

CGV Cinema
Address 1: Hùng Vương Plaza, 7th floor, 126 Hung Vuong, District 5,HCMC
Address 2: CT Plaza,10th floor, 60A Truong Son, Ward 2, Tân Bình District, HCMC
Address 3: Parkson Paragon, 5th floor, 03 Nguyen Luong Bang, District 7, HCMC

Website: https://www.cgv.vn/en/

Galaxy Cinema
Address 1: 116 Nguyen Du, District 1, HCMC
Address 2: 2/230 Nguyen Trai, District 1, HCMC
Address 3: 246 Nguyen Hong Dao, Tân Bình District, HCMC 

Website: https://www.galaxycine.vn/

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