FREQUENTLY ASKED QUESTIONS

Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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Where can I find musical instruments in Hanoi?

Hanoi has plenty of instrument providers. If you go with local people and are not afraid of bargaining, you had better go to Hao Nam Street. This street is famous for instrument trading, since it is near Vietnam National Institute of Music. Shops here offer a variety of instruments, from foreign ones such as guitar, mandolin, bass guitar, violin, cello, piano, flute to traditional instruments like bamboo flute, bau luthier (dan bau), 16 strings zither (dan tranh), Vietnamese violin (dan nhi) or even t’rung (a Ba Na ethical instrument from Tay Nguyen). The price is not too high, but you should be careful because instruments here are not always as good as what they look like.

Hang Manh Street also has instrument shops, but the range is much narrower compared to those in Hao Nam Str., and the quality is not even as good. In general, shopping at these addresses is not always safe, and moreover they do not provide any warranty service at all. In order to buy good instruments with famous brand names in Hanoi, consumers just have 3 choices: Hoang Phuc, the officially distribution center of Ibanez and Roland instrument in Vietnam, located at Vincom tower, 191 Ba Trieu Str.; Yamaha official store, 24 Ly Quoc Su Str. and SolG, 13D2A Van Phuc Str. The prices are higher than those at Hao Nam and Hang Manh Street, but customers are given full information about the suppliers, the original countries and instrument's conditions, along with certifications and warranties. Price or quality, the choice is yours. 

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I and my wife intend to visit Hanoi in this summer, and we are wondering something about money. Which currency should we carry? Where to exchange?

Normally you can bring any currency that you want to Vietnam, as long as you exchange that money into Vietnam Dong but USD is the most widely accepted one. You can also use USD or Euro to make payment in Vietnam, especially in hotel, restaurants or some shops in the tourists areas. 

To exchange you currency into Vietnam Dong, there are many ways for you to choose. The first way is to do it right at the airport when you land. You can also exchange currency in any bank in Hanoi, but ANZ bank or HSBC branch are recommended  as they are international banks with better customer service.

You should never exchange currency with the street vendors as their money might be not guaranteed in quality. About international credit card, you can use it in Vietnam to make payment, but there is only limited place, mostly big supermarkets, restaurants, hotel or malls accept this kind of payment. Therefore, prepare enough cash on your purse is more suitable in Hanoi than carry an credit card.

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I have some question about the weather in Vietnam. What it’s like in December?

The weather in Vietnam in December is totally reverse between in the North and the South. The weather in the North at that time is extreme with freezing atmosphere and dry air in almost any place. The temperature in this month can go under 0oC in some place, and snow and ice can be seen in this area, mostly in Sapa, Moc Chau or Dong Van. This is not a good time to visit any destination in this region. Weather in December in the Middle and the South of Vietnam is different from the North with warmer, rainier and more pleasant climates. The temperature in this month is kept around 20-25oC, which are perfect to the foreigners to come to avoid the extreme winter in their home countries.

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Can I get by with just English in Vietnam

The short answer is: YES, you totally can.
The not-so-short answer is: Yes, you can, but it also depends on where you go in Vietnam.

To your relief, most foreigners visiting Vietnam know barely any Vietnamese words but "Xin Chao - Hello" and "Cam On - Thank you". That is quite enough vocabulary for a 2 or 3 week trip to Vietnam. English is the most popular language in Vietnam after Vietnamese, and in the cities, even when you try to communicate in Vietnamese, the local younger people will just respond to you in English.

If you plan to take a break from the metropolitan areas and all the touristy places, you will have a harder time communicating your thoughts, ideas and needs. Body languages still work but a little bit more Vietnamese will save you tons of time and frustration. The good news is that, most Vietnamese people are very friendly and even when they do not know a word of English, they will try to help you out in all circumstances. 

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Where to buy a simcard in Vietnam?

Question: Hi, I am planning to stay in Vietnam for 2 months on business. For the convenience, I want to buy a Vietnam Simcard. Could you please suggest me where to buy and which one should I choose?

Answer: Currently, there are many mobile network providers in Vietnam, however, for the best coverage, you are suggested to choose Viettel, Mobifone, or Vinafone network. The market share of these providers accounts for approximately 90% of Vietnam mobile market. In addition, they offer great coverage throughout the country.

Referring to places to buy Simcard, it is very easy to buy a simcard in Vietnam. From the moment you land in Vietnam, you can buy simcard everywhere, in stalls, stores, booths, or even if in and around the airport. You just need to take a few steps around your place, find the lines “Viettel”, “Mobifone”, or “Vinafone” and walk in the store to buy.

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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Where can I go for a walk in Hanoi?

Hanoi is not the best bet for some pedestrians, but if you really want to go for a walk, there are still some choices.

The Old quarter is supposed to be on your top list with many local shops and street vendors. Old houses with French colonial architectural style dotted along streets are all worth sightseeing. A walk in “night streets” (at weekend’s night markets) is even better with wonderful light and very local feel atmosphere. You would certainly feel the lively nightlife of Hanoi by visiting the Old Quarter at night.

Areas around Hoan Kiem Lake, Thanh Nien Road or Ly Thai To Park are better choices for people who want to contemplate the tranquility of Hanoi, or want to take photos. Another suitable place is Truc Bach Lakeside with wind blowing and the road lined with trees. The trail that curves around the lake has trees and water on the one side and many street vendors on the other. You can always stop for some ice cream or sweet treats along the way. So just off your taxi or tour bus for a while and enjoy a walk for a better health! 

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Paintball place in Ho Chi Minh City?

Question: Is there any place I could play paintball in Ho Chi Minh City?

Answer: In the city center, you may not find a place for paintball. However, if you travel 70 km away from the center and reach Cuchi Tunnel, you can have the feeling of a gun there. Besides discovering the tunnel, they offer the paintball service. A bullet is charged at VND 4,000 each.

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How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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Opening hours

Question: What are the opening hours of the St Joseph Cathedral, One Pillar Pagoda, Ho Chi Minh Mausoleum, Literature's Temple, History Museum, Hoa Lo Prison, Vietnamese Women's Museum, Keang nam Hanoi tower, Perfume Pagoda and Bamboo Wing?

Answer: Please find below the opening hours of the above tourist attractions:

• St. Joseph Cathedral: Opening hours for Catholic rituals

Weekdays: 5:30 am and 6:30 pm

Saturdays: 6:00 pm

Sundays: 5:00 am, 7:00 am, 9:00 am, 11:00 am, 4:00 pm, 6:00 pm

• Ho Chi Minh Mausoleum opens on Tue, Wed, Thu, Sat, Sun in the morning, from 8:00am to 11:00am

• Ho Chi Minh Museum opens every Tue, Wed, Thu, Sat, Sun and Mon + Fri morning.

• One Pillar Pagoda opens all days in week, in the morning from 6:00 am to 11:00 am, and in the afternoon from 2:00 pm to 5:00 pm

• Temple of Literature, Hoa Lo prison open daily from 8am to 5pm

• Keangnam Hanoi tower opens daily from 7am to 9pm

• Perfume Pagoda opens daily, you should visit at day time by joining one tour departing from Hanoi

• Bamboo Wing opens daily, it is located in Dai Lai Resort, Vinh Phuc Province. It is around 40km away from Hanoi.

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