FREQUENTLY ASKED QUESTIONS

Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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I and my wife intend to visit Hanoi in this summer, and we are wondering something about money. Which currency should we carry? Where to exchange?

Normally you can bring any currency that you want to Vietnam, as long as you exchange that money into Vietnam Dong but USD is the most widely accepted one. You can also use USD or Euro to make payment in Vietnam, especially in hotel, restaurants or some shops in the tourists areas. 

To exchange you currency into Vietnam Dong, there are many ways for you to choose. The first way is to do it right at the airport when you land. You can also exchange currency in any bank in Hanoi, but ANZ bank or HSBC branch are recommended  as they are international banks with better customer service.

You should never exchange currency with the street vendors as their money might be not guaranteed in quality. About international credit card, you can use it in Vietnam to make payment, but there is only limited place, mostly big supermarkets, restaurants, hotel or malls accept this kind of payment. Therefore, prepare enough cash on your purse is more suitable in Hanoi than carry an credit card.

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Can a foreigner drive motorbike in Vietnam?

Question: I am planning to make a motorbike tour in Vietnam. I just wanna ask can I drive motorbike in the country as local people still do?

Answer: Maybe you can but please take note the following information. The international driving license is not recognized in Vietnam, hence, for legally driving a motorbike/ a car, you need to get a Vietnamese license. If you do not have Vietnam license, there is no travel insurance for you. In addition, Vietnam’s traffic law has some different rules from Western countries’. For example, you are required to drive on the right side of the road, not on the left side as in your country. If you can deal well with these problems, you can travel by motorbike in Vietnam.

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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What are the main airlines that fly from Singapore to Hanoi? Which one is the cheapest?

From Singapore to Hanoi, there are several options for you:

Vietnam Airlines: The national flag carrier, operates two daily flights back and forth between Singapore (SIN) and Hanoi (HAN). Flights depart from Hanoi at 10:30 and 14:00; return from Singapore at 15:50 and 19:20. The cheapest option (Saver rate) is $300 return tickets, taxes and fees included.

Vietnam Airlines Baggage Allowance
Vietnam Airlines Meals
Vietnam Airlines Contact

Singapore Airlines: The national airlines of Singapore or Singapore Airlines is among the most quality airlines in the world. There are daily flights between Singapore and Hanoi, leaving Hanoi at 9:50 and departing Singapore at 13:15. Return ticket costs between $320 (Sweet Deals) and $400 (Flexi), taxes and fees included. 

Singapore Airlines Baggage Allowance
Singapore Airlines Meals
Singapore Airlines Contact

Tiger Airways: Tiger Airways have mixed schedule of flights between Hanoi and Singapore and have different departing time everyday. In specific, it departs at 19:50 (Monday and Wednesday); 12:40 (Tuesday and Thursday);  21:15 (Friday); 13:00 (Saturday) and 10:50 (Sunday). Return ticket costs $200 on average and Tiger Airways offers the lowest cost for flight ticket on this route. Note that there is no meal offered on this flight.

Tiger Airways Baggage Allowance
Tiger Airways Contact

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Where can I find musical instruments in Hanoi?

Hanoi has plenty of instrument providers. If you go with local people and are not afraid of bargaining, you had better go to Hao Nam Street. This street is famous for instrument trading, since it is near Vietnam National Institute of Music. Shops here offer a variety of instruments, from foreign ones such as guitar, mandolin, bass guitar, violin, cello, piano, flute to traditional instruments like bamboo flute, bau luthier (dan bau), 16 strings zither (dan tranh), Vietnamese violin (dan nhi) or even t’rung (a Ba Na ethical instrument from Tay Nguyen). The price is not too high, but you should be careful because instruments here are not always as good as what they look like.

Hang Manh Street also has instrument shops, but the range is much narrower compared to those in Hao Nam Str., and the quality is not even as good. In general, shopping at these addresses is not always safe, and moreover they do not provide any warranty service at all. In order to buy good instruments with famous brand names in Hanoi, consumers just have 3 choices: Hoang Phuc, the officially distribution center of Ibanez and Roland instrument in Vietnam, located at Vincom tower, 191 Ba Trieu Str.; Yamaha official store, 24 Ly Quoc Su Str. and SolG, 13D2A Van Phuc Str. The prices are higher than those at Hao Nam and Hang Manh Street, but customers are given full information about the suppliers, the original countries and instrument's conditions, along with certifications and warranties. Price or quality, the choice is yours. 

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Buckwheat Flower Season in Ha Giang?

Question: Hi, I’m planning to visit Ha Giang in April. Can I see Buckwheat Flower Season in this month?

Answer: Buckwheat Flower or Tam Giac Mach in Vietnamese is a special flower growing in northern mountainous provinces of Vietnam. It is noted that this flower doesn’t grow naturally, it is planted by farmers, therefore, the time of buckwheat season really depends on these farmers.

Normally, buckwheat flowers are in blossom in October & November in Ha Giang Province and in March & April in Bac Giang Province. Hence, if you want to see buckwheat flower season, you should visit Bac Giang Province in April, instead of Ha Giang as your planning. In addition to admiring the beauty of buckwheat flowers, you should try wine and cake made from them, it is very special.

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Where can I watch the latest films in Hanoi?

Most cinemas in Hanoi, like Thang Tam, Dan Chu, Sinh Vien, National Cinema Center, only show films with dubbed Vietnamese and no English subtitle. Thus far, choices for foreigners in Vietnam in term of cinemas are very limited.

In Hanoi, only 2 cinemas provide original films with Vietnamese subtitle: Megastar at 6th floor, Vincom tower (191 Ba Trieu Str.) and Platinum Cineplex, 4th floor (The Garden center, Me Tri, Tu Liem). Both cinemas provide films in 3D and 2D, but the prices are different. Megastar asks for around VND 70,000  for a normal movie ticket and VND100,000 for a 3D seat, meanwhile Platinum’s prices are just VND 50,000 and 80,000, respectively. Compared to other local cinemas, the prices are quite high, but it is worth every penny with high quality movies and comfortable seats. Megastar even provides couple seats in Valentine period and other discounts for students during the week.

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Where can I find microwaveable food in HCMC?

Vietnamese cooking styles are often based on fresh ingredients which can be easily bought at wet markets. However, a wide range of microwaveable food is available mostly at the supermarkets to satisfy the needs of busy people who do not have enough time for cooking or find cooking so inconvenient. At the supermarket, frozen food is stored separately from canned food. If you don’t know where to get it, feel free to ask supermarket staff. After getting the food, just follow the instructions to make your meals correctly. Some require frying instead of putting in the microwave.

Frozen food in Vietnam might not be stored as long as food in your home country. So, make sure you take a careful look at the expiration date before you buy.  Citimart offers more food with Western style in comparison with other supermarkets. You might be lucky enough to find your favorite brands at Citimart also.

If you want to purchase food in bulk, you should visit Metro hypermarket (equivalent to Sam’s Club or Canada Superstore) as long as you have a Metro membership card. Vietnamese food might have different taste from yours and you might not be quite sure which food to get, why don’t you try one of each kind and come back to get some more when you know what your favorites are? To avoid long queues at the check-out, it is advisable that you go to supermarkets on weekdays. 

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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Why Vietnam Tet Holiday changes its date from year to year? What will the date be for 2012? Is it ok to travel to Vietnam during that holiday?

Hi,

Thank you for your questions. Vietnam Tet holiday is calculated based on the Lunar Calendar, which is different from Solar Calendar. Sometimes the Lunar Calendar has 13 months (leap year) instead of 12 months so the date of Tet holiday might change. It often falls into the end of January to early February.

As for your second question, Vietnam Tet Holiday 2012 will be January 23rd, 2012 (Solar Calendar). Most offices will be closed a few days before and after this date so be prepared (for example, please apply for your visa well in advance). Many Vietnamese overseas will return home, and those from the city will come back to the countryside so the traffic volume may be quite large. We suggest you to plan your travel well and book all the necessary flight tickets and tour service to avoid delays.

It will be a delight for you to get to know Tet Holiday - the most important holiday and event of the year for Vietnamese. If you are lucky, you will be invited to a Vietnamese family to enjoy the Tet holiday with them - which will totally change your idea of travel and travelling to Vietnam. 

Here are a few reads and articles on the website which might be helpful to you:
Vietnam Lunar Calendar
Vietnam Tet Holiday 
What you should know when visiting a Vietnamese family

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