FREQUENTLY ASKED QUESTIONS

Where to take a good massage in Phu Quoc?

Answer: Below are top 6 spa and wellness centers in Phu Quoc voted by world-wide travelers in TripAdvisor for your reference:

1.    Phu Quoc Day Spa - Tran Hung Dao Street, Phu Quoc Island

2.    La Veranda Spa - Tran Hung Dao Street, Phu Quoc Island

3.    Aroma Spa - Tran Hung Dao Street, Phu Quoc Island

4.    Mango Bay Wellness Center - Duong Dong Town, Phu Quoc Island

5.    Spa Linh - Tran Hung Dao Street, Phu Quoc Island (Inside Thanh Hai Guest House)

6.    Aquamarine Ngoc Hai Lam Spa - Nguyen Trung Truc Street, Phu Quoc Island

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Where to go in Vietnam in January?

Question: Where to go in Vietnam in January?

Answer: January weather is cold and occasionally chilly in the Northern Vietnam but gradually warmer when heading southwards. The temperature in the Northern parts, typically, Hanoi, is around 150C. Meanwhile, in the Central and Southern regions like Hoi An or Saigon, the temperature fluctuates around 200C and 300C respectively. With the weather conditions like this, the best places suggested for travelers to visit Vietnam in January is in the Central and Southern cities/ provinces such as Saigon, Da Nang, Nha Trang, Hue, Hoi An, etc. Nonetheless, if you still desire to visit Hanoi or other Northern provinces, you can visit Huong Pagoda (Perfume Pagoda), Halong Bay, and Sapa. Perfume Pagoda in January is cool and windy but pretty tranquil. The main festival of Perfume Pagoda often takes place in Late-February, therefore, it is hardly crowded in this month. Besides, it is a bit chilly to visit Halong Bay and Sapa as well, however, if you want to avoid the crowd, this is the best time to go.

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Where to buy a simcard in Vietnam?

Question: Hi, I am planning to stay in Vietnam for 2 months on business. For the convenience, I want to buy a Vietnam Simcard. Could you please suggest me where to buy and which one should I choose?

Answer: Currently, there are many mobile network providers in Vietnam, however, for the best coverage, you are suggested to choose Viettel, Mobifone, or Vinafone network. The market share of these providers accounts for approximately 90% of Vietnam mobile market. In addition, they offer great coverage throughout the country.

Referring to places to buy Simcard, it is very easy to buy a simcard in Vietnam. From the moment you land in Vietnam, you can buy simcard everywhere, in stalls, stores, booths, or even if in and around the airport. You just need to take a few steps around your place, find the lines “Viettel”, “Mobifone”, or “Vinafone” and walk in the store to buy.

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Where are the best places to enjoy Hanoi’s coffee?

Question: Where are the best places to enjoy Hanoi’s coffee?

Answer: If you want to enjoy Hanoi traditional coffee, Starbucks or Highlands Coffee are not the ideal choices. The coffee flavors in these cafés are pretty standard and popular all over the world, meanwhile, Hanoi traditional coffee is stronger, more condensed and tasty.

Here are some addresses for your references to enjoy the unique flavors of Hanoi Coffee:

1, Café Giang – No. 39, Nguyen Huu Huan Street or No. 109, Yen Phu Street

(Giang Café is well-known for its Traditional Egg Coffee, don’t miss it if you visit the café)

2, Café Dinh – No. 103, Dinh Tien Hoang Street

3, Café Pho Co – No. 11, Hang Gai Street

4, Cong Café – No. 152, Trieu Viet Vuong Street

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Paintball place in Ho Chi Minh City?

Question: Is there any place I could play paintball in Ho Chi Minh City?

Answer: In the city center, you may not find a place for paintball. However, if you travel 70 km away from the center and reach Cuchi Tunnel, you can have the feeling of a gun there. Besides discovering the tunnel, they offer the paintball service. A bullet is charged at VND 4,000 each.

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If I fly from Australia, in particular Melbourne, to Ho Chi Minh City, which airport will I land?

There are a number of airlines operating flights from Melbourne to Ho Chi Minh City daily. Whichever air carriers you choose, you will land at the international terminal of Ho Chi Minh City Airport - the official name of which is Tan Son Nhat Airport. As of January 2012, this is the only airport that receives domestic and international passengers from Vietnam and all over the world. Below are some information and tips you might be interested in:

Information about Tan Son Nhat airport 
Ho Chi Minh City airport cafes and restaurants 
> Ho Chi Minh City Airport map

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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What theme park should we go to in Ho Chi Minh city?

Theme parks in Ho Chi Minh City differ by games, decorating themes and services offered to their guests. Hence, the “should go” theme park varies from this to that based on your interest or time of traveling.

Dam Sen Water Park, located at no.3 Hoa Binh Street, District 11 is a “should go” theme park for any one who loves swimming and other exciting water-based activities like twisting in spiral pipe, jumping in the wave pool, or floating along the “wandering river” and so on. This is an ideal place for family tourists, especially who travel in summer time. Parents can relax themselves in massage pool, while children playing in the pool for kids. The advantage of Dam Sen Water Park is its easy reach - it takes only half an hour to get there from Ben Thanh market.

Suoi Tien Theme Park is also a popular choice, about 1 hour away from the city center. Suoi Tien is popular among international tourists for it paints the picture of Vietnam's history. Characters from fairy tales to legends are sculptured after and displayed all through the park. Game facilities are also of better quality than Dam Sen Park.

Lac Canh Dai Nam Van Hien or often called Dai Nam is a huge theme park located at 1765A Binh Duong Boulevard, just 1.5 hour’s drive from Ho Chi Minh City. This 500 ha site consists of an amusement section with modern games and exciting sports, a zoo with more than 1000 kinds of birds and animals, a spacious spiritual area with great temples, towers, statues and accommodation area with hotels in traditional architecture. The grandiose spiritual area on can be seen as the highlight for the park and makes Dai Nam become a destination for cultural tourism also.

Decide on your own how far you want to go and how much fun you want to get!

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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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I’m going to travel to Hanoi and want to taste some street food here. Can you please give me some suggestions?

Welcome to Hanoi.

There are variety of street food here which is offered by both vendors and small shops that utilize the pavement to accommodate customers.

Just walking around the Sword Lake or Hanoi Old Quarter for a while, tourists easily meet a number of vendors selling “bánh rán” (deep-fried glutinous rice donut), spiced fruit, “tào phớ” (tofu pudding), “cốm” (green young rice), boiled corn on the cob, or grilled sweet potatoes. Besides, one can enjoy “Phở” and other kinds of noodle for breakfast or lunch in various small shops. Some streets which is famous for its typical food located in Hanoi Old Quarter hat you should drop by is To Tich (selling sweetened mixed fruits), Ho Hoan Kiem (selling sweet, chilli and sour grated salad), Tam Thuong lane (selling deep-fried fermented pork roll).

Read The 5 street vendors you cannot miss in Hanoi for information.

Enjoy!

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Where can I rent a motorbike in Hanoi? And how much does it cost for a whole day rental?

Hi,

Motor rental service is available in Hanoi and you can easily find the shops which offer this service on main streets like Ba Trieu, Hai Ba Trung, Tran Hung Dao, and especially small streets in Hanoi Old Quarter like Hang Be, Ta Hien, Luong Ngoc Quyen, Dinh Liet.

There are many kinds of motorbikes from the most popular ones in Vietnam like Wave, Dream, Viva… to favorite transportation means of backpackers like Simson, Minsk. The cost ranges from $6 to $50 per day depending on motor type.

Foreign tourists just has to leave one hard copy of his/her passport and one kind of identity papers like driving license or passport in the shop, then take the motor and begin a joyful trip. These rented motor taxi is usually empty of gas so you will need to find a gas station to fill it up (see How much fuel costs in Vietnam).

Monthly motorcycle rent is also available with Rentabike (www.rentabikehanoi.com/) starting from $50 a month. If you plan to stay long term in Hanoi, you may purchase a used motorbike from a fellow expat - such as visiting New Hanoian classifieds section.

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Can you please advise me where to shop and massage / spa with good and reasonable price? So far I know the popular places to shop is Ben Thanh Market , is there any else you can advise for me?

Hi,

Some shopping venues that you should check out: Personally, I highly recommend Saigon Square (77-78 Nam Ky Khoi Nghia Street) which is the heaven for shopping with good prices. The shopping center is just a step away from Ben Thanh market. Yet, where to shop also depends on what you want to buy. For example, for camping facilities, you could only find at Dan Sinh market.

In terms of spa, Spa Tropic is great place that provides you the best mind-healing treatment. (http://www.spatropic.com/). Happy Ending Massage Yuan is also a good choice for travelers with tight budget (about $10-15 for food and body massage) and it is quite central ( on Le Thanh Tong street). Good luck !

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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I am planning on a trip to Hue with my fiance. I would like recommendations for sites and restaurants, especially Spanish and Italian ones, if possible

Thank you for writing to us.

Hue is rather limitted in terms of Italian or Spanish cuisines, though you might some great fares at major hotels. For example, Imperial Hue Hotel has a beautiful restaurant that is decorated in royal Hue style - we are sure you will both the quiet and romantic dinner there. If you really want some foreign taste, you can head to Little Italy (2A Vo Thi Sau) or in general, the Pham Ngu Lao area where most foreign restaurants are located. To be honest, Hue remains very traditional in its dining sphere so do not expect supreme pasta or pizza.

For a local experience, try Khong Gian Xua (205 Dien Bien Phu) - a Vietnamese restaurants located about 5km from Perfume River. This restaurant offers exquisite Hue food at a very affordable price.

As a break, you can take your wife to the cafe La Boulangerie Francaise (14 Nguyen Tri Phuong) for some tasty French style dessert.

Some sites that you can travel together: Hue Imperial Citadel, The Perfume River, Thien Mu Pagoda, Lang Co Beach. A biking trip to royal tombs in Hue can be extremely romantic on its own (visit our page on Hue for detailed description of attraction).

We hope you find this piece of information useful. 

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Hi, I have only 2 weeks in Vietnam and I want to include Hanoi, Hue, Hoi An, Nha Trang, Ho Chi Minh City in the trip. Is that over-ambitious? Should I just stay at some of these and if so, what would

Thank for your question. If you have only 2 weeks, it might be a bit over-ambitious to do all of those above-mentioned destinations. Instead, you can choose some of those for discovery. For example, a trip to Hanoi, Hue and Nha Trang is suitable for the 2 week length. In such an itinerary, you can have a 5 day stay in Hanoi capital to come and visit Ho Chi Minh Mausoleum, Ba Dinh Square, Old Quater, Hoan Kiem Lake. You might include Halong Bay in your itinerary as well.  

The next 5 days can be spent in Hue and Hoi An to discover the forbidden city and the surrounding areas such as DMZ zone, Hoi An, My Son Sanctuary, especially Hue's typical food.

The rest of the time can be finished nicely with a short visit to Nha Trang, a luxury paradise for travellers. You can also take a look at our suggested travel itinerary for more information how to spend your two weeks in Vietnam!

Have a meaningful trip to Vietnam!

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We are an Aussie family travelling to Hanoi this August, where should I take them to? I would prefer somewhere without too much noise and traffic.

If you have a family and want to visit places with little noise and traffic, you may take your family to museums, historical relics or traditional music theaters because these places barely have local people visiting so there are not too many people around. Below are some suggested popular places that you might consider:

- Thang Long Imperial City: This is a group of various historical relics in Hanoi with from Ly Dynasty a thousand year ago. The remained parts of these relics reveal many aspects of the lives inside royal palace in the past, and also information about the development of each dynasty in the history of Vietnam. Most of these relics such as Doan Mon Gate, The Flag Tower or 18 Hoang Dieu Relic are located in the central area of the city at Hoang Dieu or Dien Bien Phu Street.

- Ho Chi Minh Complex: This destination is the attractive complex, including some of the most fascinating attractions in Hanoi like Ba Dinh Square, Ho Chi Minh Mausoleum where Uncle Ho is resting, Ho Chi Minh Museum and also the famous One Pillar Pagoda. You can take a cab and arrive at the complex’s entrance at Ngoc Ha Street to register and get in.

- Vietnam Museum of Ethnology: the destination exhibits numerous information about lives, belief and culture of Vietnam’s ethnic groups. The museum is also quite interesting to children with various activities like museum tours, painting or watching movies about Vietnam ethnic communities and traditional games. The museum is truly a haven away from the noise of Hanoi, with green open space and very few people. 

Related Readings:
Family Travel Advice

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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Where can I find places with free wifi in Vietnam?

Believe it or not, it is a lot easier to find a free wireless network hotspots in Hanoi or Ho Chi Minh City than major cities in North America. In Vietnam, visitors can get free access to the Internet at some places:

1. Coffee shops:

Free Wi-fi is available at most coffee shops in Hanoi, Danang, Hoi An and  Ho Chi Minh City. A coffee shop is a great place when you are waiting for someone and need to access the Internet in the mean time. Or it can be a place for a short appointment with your clients as well. All you need to pay is your drink which varies from $1 to $2.5. If the Wi-fi is secured by passwords, don’t hesitate to ask the staff for it. They are willing to give you without any surcharge. Some suggestions: Trung Nguyen Coffee Shop, Highlands Coffee Shop, Gloria Jeans, Angel in U.S.

2. Fast food franchises:

At fast food franchises in Hanoi Ho Chi Minh City, customers can both have meals and finish their work on the Internet. KFC, Lotteria, Jolibee, Pizza Hut are four major franchises in Vietnam. 

3. Hotels and office buildings:

Some free wi-fi hotspots can also be found inside and outside hotels and office buildings. Check with your hotel receptionist and see if they have complimentary internet service. In case of office buildings, unlike coffee shops, these free wi-fi hot spots don’t offer a comfortable seat in an air-conditioned room with a tasty drink. Therefore, it might not be your choice at noon when the sun is shining too brightly or it is raining.

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