FREQUENTLY ASKED QUESTIONS

Where can I rent a motorbike in Hanoi? And how much does it cost for a whole day rental?

Hi,

Motor rental service is available in Hanoi and you can easily find the shops which offer this service on main streets like Ba Trieu, Hai Ba Trung, Tran Hung Dao, and especially small streets in Hanoi Old Quarter like Hang Be, Ta Hien, Luong Ngoc Quyen, Dinh Liet.

There are many kinds of motorbikes from the most popular ones in Vietnam like Wave, Dream, Viva… to favorite transportation means of backpackers like Simson, Minsk. The cost ranges from $6 to $50 per day depending on motor type.

Foreign tourists just has to leave one hard copy of his/her passport and one kind of identity papers like driving license or passport in the shop, then take the motor and begin a joyful trip. These rented motor taxi is usually empty of gas so you will need to find a gas station to fill it up (see How much fuel costs in Vietnam).

Monthly motorcycle rent is also available with Rentabike (www.rentabikehanoi.com/) starting from $50 a month. If you plan to stay long term in Hanoi, you may purchase a used motorbike from a fellow expat - such as visiting New Hanoian classifieds section.

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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Where can I find microwaveable food in HCMC?

Vietnamese cooking styles are often based on fresh ingredients which can be easily bought at wet markets. However, a wide range of microwaveable food is available mostly at the supermarkets to satisfy the needs of busy people who do not have enough time for cooking or find cooking so inconvenient. At the supermarket, frozen food is stored separately from canned food. If you don’t know where to get it, feel free to ask supermarket staff. After getting the food, just follow the instructions to make your meals correctly. Some require frying instead of putting in the microwave.

Frozen food in Vietnam might not be stored as long as food in your home country. So, make sure you take a careful look at the expiration date before you buy.  Citimart offers more food with Western style in comparison with other supermarkets. You might be lucky enough to find your favorite brands at Citimart also.

If you want to purchase food in bulk, you should visit Metro hypermarket (equivalent to Sam’s Club or Canada Superstore) as long as you have a Metro membership card. Vietnamese food might have different taste from yours and you might not be quite sure which food to get, why don’t you try one of each kind and come back to get some more when you know what your favorites are? To avoid long queues at the check-out, it is advisable that you go to supermarkets on weekdays. 

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Can you use american dollars in Vietnam?

You can use American dollars for sure, though in major tourist cities such as Hanoi, Hoi An and Ho Chi Minh City. When you get to Vietnam, you can change the currency to Vietnam Dong, which will help your shopping time a lot. Most shops and stores will apply very low rate when you pay in dollars so we suggest you to avoid using the dollars whenever possible.

In International airport such as Hanoi Airport or Ho Chi Minh City Airport there will be currency exchange booths for you to change the currency. Current exchange rate is 1 USD ~ 21,600 VND.

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How to get from Hanoi to Sapa?

Question: How to get from Hanoi to Sapa?

Answer: There is no nearby airport in Sapa or Lao Cai, therefore, the only way to get from Hanoi to Sapa is by road or by rail. For a safe and convenient journey, tourists should book overnight train, bus, or private car to arrive at the destination.

For those who want to enjoy the privacy, booking private car is the best choice for an ideal trip from Hanoi to Sapa. Of course, private car will cost you more than other public vehicles like bus or train.

As the service industry has begun to flourish in Vietnam, there are many options of overnight trains to meet foreigner’s requirements such as Orient Express, Sapaly Express, King Express, Victoria Express, and so forth. Generally, most of these trains are beautifully decorated and well-appointed with modern amenities to ensure guest’s comfort. The price fluctuates from US$ 35 to 180 depending on how luxury the train is.

In addition to overnight trains, buses are ideal options for budget travelers. The time of bus schedule is flexible and the price are more reasonable, more or less than US$15. Some reputable buses highly recommended for you are Bus Hung Thanh Sort Berth – WC, Sapa Express Bus, and Good Morning Sapa Bus.

For detailed information about bus and train services, you can visit https://www.hanoisapatrain.com/ticket.html

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If I fly from Australia, in particular Melbourne, to Ho Chi Minh City, which airport will I land?

There are a number of airlines operating flights from Melbourne to Ho Chi Minh City daily. Whichever air carriers you choose, you will land at the international terminal of Ho Chi Minh City Airport - the official name of which is Tan Son Nhat Airport. As of January 2012, this is the only airport that receives domestic and international passengers from Vietnam and all over the world. Below are some information and tips you might be interested in:

Information about Tan Son Nhat airport 
Ho Chi Minh City airport cafes and restaurants 
> Ho Chi Minh City Airport map

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Where can I find places with free wifi in Vietnam?

Believe it or not, it is a lot easier to find a free wireless network hotspots in Hanoi or Ho Chi Minh City than major cities in North America. In Vietnam, visitors can get free access to the Internet at some places:

1. Coffee shops:

Free Wi-fi is available at most coffee shops in Hanoi, Danang, Hoi An and  Ho Chi Minh City. A coffee shop is a great place when you are waiting for someone and need to access the Internet in the mean time. Or it can be a place for a short appointment with your clients as well. All you need to pay is your drink which varies from $1 to $2.5. If the Wi-fi is secured by passwords, don’t hesitate to ask the staff for it. They are willing to give you without any surcharge. Some suggestions: Trung Nguyen Coffee Shop, Highlands Coffee Shop, Gloria Jeans, Angel in U.S.

2. Fast food franchises:

At fast food franchises in Hanoi Ho Chi Minh City, customers can both have meals and finish their work on the Internet. KFC, Lotteria, Jolibee, Pizza Hut are four major franchises in Vietnam. 

3. Hotels and office buildings:

Some free wi-fi hotspots can also be found inside and outside hotels and office buildings. Check with your hotel receptionist and see if they have complimentary internet service. In case of office buildings, unlike coffee shops, these free wi-fi hot spots don’t offer a comfortable seat in an air-conditioned room with a tasty drink. Therefore, it might not be your choice at noon when the sun is shining too brightly or it is raining.

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I am planning to go to Hanoi in December, can you please let me know whether the weather will be ok for sightseeing and walking outside at that time? I am from Washington D.C.

Welcome to Hanoi, Vietnam. December is in the winter in Hanoi. Therefore, it is cold but is still ok for travellers, especially those from temperate zone like you will not have a difficult time at all. The temperature is about 16 Celcius degree on average, with light rain and windy weather. You can go out for sightseeing comfortably, but make sure that you bring some warm clothes because Vietnam does not have central heating system like North America so it might be colder than it sounds.

Many Hanoians talk about having ice-cream and walking around the tree-lined Hoan Kiem Lake as a leisure activity during the winter days. Winter food in Vietnam is not about apple cider and fresh-from-the-oven brownies, but there are sure things to enjoy: sweet potatoes grilled on charcoal or toasted corn on the cob; chicken skewer and a hot bowl of pho will definitely give your stomach a satisfying feeling like you never feel before. 

Enjoy Hanoi!

Suggested Readings:
Hanoi Travel Guide
Hanoi weather in December

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How can I travel overland from China to Hanoi?

From China to Hanoi, you have some routes. Each of them has their own advantages:

1. Kunming - Hekou - Lao Cai - Hanoi:

Chinese side has no train in this route. From Kunming to Hekou border gate, if you travel by bus, it will take almost 10 hours, including lunch time. From Hekou to Lao Cai town, it lasts 10 minutes by motorbike/taxi. The next step is to go to Lao Cai railway station and find a train ticket to Hanoi (overnight train). So, it is about 790 km (490km by bus and 300km by train) from Kunming to Hanoi.

2. Nanning - PingXiang - Lang Son - Hanoi:

By bus: Huu Nghi Quan (Friendship Pass) is about 17km from Lang Son town. It is wise to arrive at Friendship Pass (customs and immigration) before 4:30 PM, because they do not stamp foreign passports after that time. After that you can take a minibus tour to Hanoi. It costs VND 60,000 ($3) for this trip and it takes 3,5-4 hours.

By train: Beijing - Nanning – Hanoi trip takes you about 40 hours. You will need to change the train at Dong Dang border town, since the rail width in China is 1,4m, while in Vietnam it is only 1m.

3. Nanning - DongXing - MongCai - Ha Long - Hanoi:

There are direct buses from Nanning to Halong Bay, which start 8:00 am in the morning, from River South Bus Centre (Jiang Nan Ke Yun Zhong Xing). The bus passes the border at DongXing border town instead of Gate of Friendship. Total bus travel time from Nanning to Halong bay is 9 hours and it costs VND 3,000,000 ($150). You can also go by express boat from MongCai to Halong Bay then by bus to Hanoi, but it takes longer.

Related Readings:

Crossing the border between China and Vietnam
Vietnam Railway System
Tips for taking night train in Vietnam

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: editor@vietnamonline.com

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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