FREQUENTLY ASKED QUESTIONS

Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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Where can I find microwaveable food in HCMC?

Vietnamese cooking styles are often based on fresh ingredients which can be easily bought at wet markets. However, a wide range of microwaveable food is available mostly at the supermarkets to satisfy the needs of busy people who do not have enough time for cooking or find cooking so inconvenient. At the supermarket, frozen food is stored separately from canned food. If you don’t know where to get it, feel free to ask supermarket staff. After getting the food, just follow the instructions to make your meals correctly. Some require frying instead of putting in the microwave.

Frozen food in Vietnam might not be stored as long as food in your home country. So, make sure you take a careful look at the expiration date before you buy.  Citimart offers more food with Western style in comparison with other supermarkets. You might be lucky enough to find your favorite brands at Citimart also.

If you want to purchase food in bulk, you should visit Metro hypermarket (equivalent to Sam’s Club or Canada Superstore) as long as you have a Metro membership card. Vietnamese food might have different taste from yours and you might not be quite sure which food to get, why don’t you try one of each kind and come back to get some more when you know what your favorites are? To avoid long queues at the check-out, it is advisable that you go to supermarkets on weekdays. 

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I’m new to Ho Chi Minh City and I want to find some reasonable hotel under USD50 per night. Could you give me some suggestions?

Here are some suggested hotels that you can consider when you come to Ho Chi Minh City:

-    Liberty 4 Hotel (265 Pham Ngu Lao, District 1): This is one of the three star hotels name Liberty in Ho Chi Minh city and the nearby area. This hotel is a proper choice with the lowest price of roughly USD42 for one night. The room is well equipped with adequate facilities like TV, private toilet, Air conditioners…

-    Empress Hotel (136 Bui Thi Xuan, District 1): This is not a huge hotel, but still attractive to the costumers with the unique and beautiful decoration inside. Also, the attitude of the staff and the service here are also the vantages of this hotel. The price for a night at this hotel is USD36 for the ROH room.

-    Kelly Hotel (42-44 Thu Hoa Khuan, District 1): The hotel is located near Ben Thanh market, one of the most attractive places in Ho Chi Minh City. This hotel has warm atmosphere with ingenious decoration that fascinate the tourists to come in. The price of this hotel is around USD 38 to 42 for a night in one good room with enough facilities.

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How much is Vietnam's airport departure tax? Do I have to pay in cash?

Airport departure tax for domestic flight is $2 and for international departure tax is $14. The taxes are included in the air tickets, even low cost carriers like Air Asia often include the airport tax so you do not have to worry about paying extra. 

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Where can I go for a walk in Hanoi?

Hanoi is not the best bet for some pedestrians, but if you really want to go for a walk, there are still some choices.

The Old quarter is supposed to be on your top list with many local shops and street vendors. Old houses with French colonial architectural style dotted along streets are all worth sightseeing. A walk in “night streets” (at weekend’s night markets) is even better with wonderful light and very local feel atmosphere. You would certainly feel the lively nightlife of Hanoi by visiting the Old Quarter at night.

Areas around Hoan Kiem Lake, Thanh Nien Road or Ly Thai To Park are better choices for people who want to contemplate the tranquility of Hanoi, or want to take photos. Another suitable place is Truc Bach Lakeside with wind blowing and the road lined with trees. The trail that curves around the lake has trees and water on the one side and many street vendors on the other. You can always stop for some ice cream or sweet treats along the way. So just off your taxi or tour bus for a while and enjoy a walk for a better health! 

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nice beach destinations nearby Saigon?

Question: Hi there, I’ve been in Sai Gon for a week and now I’m looking for nice beach destinations nearby the city. Could you please suggest me some options?

Answer: If you are staying in Ho Chi Minh City, you should go ahead to Ba Ria – Vung Tau Province or Phan Thiet City which are well-known for its magnificent beaches. Vung Tau is one of the best destinations in the South Vietnam for beach fans. Some renowned ones in the province are the untouched and immaculate Ho Tram Beach and the famous Con Dao Island with blue crystal-clear beaches, white sand dunes, and amazing coral reefs. Another popular beach heaven in Vietnam is in Phan Thiet City with the prominent Mui Ne Beach, which is widely known by worldwide travelers. For more information about the best beaches surrounding Ho Chi Minh City, please visit our website http://www.vietnamonline.com/ho-chi-minh-city-beaches.html

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What is the best way to travel from Hanoi to Ho Chi Minh City?

There are several methods to get from Hanoi to Ho Chi Minh City such as travelling by motors, cars or airplane, but the most interesting way should be travel by train. Thanks to the significant investment of the government, the Unification Trains (also called North-South Express Train) now connect Hanoi and Ho Chi Minh in one integrated route, with the direct travel time often less than 40 hours. The magnificent scenery outside of the train windows is also the attractive point of travelling by trains. Along the road from Hanoi to Ho Chi Minh City, there are a considerable number of beautiful attractions such as mountains, valleys, oceans and forests for you to witness and enjoy. The only worth considering point of travelling by train is that the safety of the train is not totally ensured with sometimes serious accidents occurred on the route, but It is still in the acceptable level, especially in the modern trains. More information about the train from Hanoi to Ho Chi Minh City can be found at the North – South Express Train of this site.

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Where can I renew my visa in HCMC?

There are two options to renew your visa in HCMC. You can either have a travel agency do it for you or do it on your own.  Some services charge you from $40 to $160 depending upon for how long you want to extend or renew your visa and what types of visas - multiple entry or single entry.

It often takes 5 working days to process. If you prefer to do it on your own, you first need to download the application form for visa renewal, replacement or modification, length of stay extension (Form N14/M). Then, fill in the form and attach it to your passport and bring both in person to the Immigration Office.

Vietnam Department of Immigration
Address: 161 Nguyen Du, Ben Thanh Ward, District 1, Ho Chi Minh City

In case you are sponsored or invited to stay longer in Vietnam, a certification signature from the chief of the receiving, sponsoring agency/organization of the applicant or of the Chief Police of the Ward/Commune where the sponsor resides is required. It costs you from $25 up to $100 for renewing a visa depending upon your length of stay you want to renew. If you are not clear what to choose, you can ask the officers for explanation.

Don’t forget to get a receipt when submitting your documents at the Immigration Office.  On the due date, bring your receipt and personal ID to get back your passport with the new visa. 

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Independent travel in Mekong Delta?

Question: Why are tours to Mekong Delta packaged tours? Can we travel on our own?

Answer: Because traveling around islands in Mekong Delta requires using the boat. If you travel on your own, booking a private boat might result in higher cost. Moreover, the package tour offer a complimentary service with an English speaking guide and many stop-overs in between so that travelers can get chances to see how they manufacture coconut candy, pop rice and other handicraft products. Traveling alone might be troublesome because the local people are not really good at communicating in English. If you are native to Vietnamese language, you can try, though!

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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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How can I travel overland from China to Hanoi?

From China to Hanoi, you have some routes. Each of them has their own advantages:

1. Kunming - Hekou - Lao Cai - Hanoi:

Chinese side has no train in this route. From Kunming to Hekou border gate, if you travel by bus, it will take almost 10 hours, including lunch time. From Hekou to Lao Cai town, it lasts 10 minutes by motorbike/taxi. The next step is to go to Lao Cai railway station and find a train ticket to Hanoi (overnight train). So, it is about 790 km (490km by bus and 300km by train) from Kunming to Hanoi.

2. Nanning - PingXiang - Lang Son - Hanoi:

By bus: Huu Nghi Quan (Friendship Pass) is about 17km from Lang Son town. It is wise to arrive at Friendship Pass (customs and immigration) before 4:30 PM, because they do not stamp foreign passports after that time. After that you can take a minibus tour to Hanoi. It costs VND 60,000 ($3) for this trip and it takes 3,5-4 hours.

By train: Beijing - Nanning – Hanoi trip takes you about 40 hours. You will need to change the train at Dong Dang border town, since the rail width in China is 1,4m, while in Vietnam it is only 1m.

3. Nanning - DongXing - MongCai - Ha Long - Hanoi:

There are direct buses from Nanning to Halong Bay, which start 8:00 am in the morning, from River South Bus Centre (Jiang Nan Ke Yun Zhong Xing). The bus passes the border at DongXing border town instead of Gate of Friendship. Total bus travel time from Nanning to Halong bay is 9 hours and it costs VND 3,000,000 ($150). You can also go by express boat from MongCai to Halong Bay then by bus to Hanoi, but it takes longer.

Related Readings:

Crossing the border between China and Vietnam
Vietnam Railway System
Tips for taking night train in Vietnam

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