FREQUENTLY ASKED QUESTIONS

I am planning to visit Vietnam in the next days. I know several parts are still flooded, my questions is in how far this affects tourists? Is it safe to come? Are busses still running?

Thanks for your email and your interest in visiting Vietnam in the next few days. You are right, there are several parts still flooded in Vietnam (information as of October 26th, 2011). At this time every year, the Mekong Delta area often gets flooded because it is rainy season in the South of Vietnam. However, if you travel around Ho Chi Minh City or Hanoi, it’s not a big deal at all. You can find more information about weather in Ho Chi Minh City here

There are foreigners visiting Vietnam and being on the Mekong Delta Tour, though. For safety reasons, booking a tour at a travel agency is recommended. Floating market is a piece of Mekong Delta culture you should experience.

Besides, there are usually some upcoming storms in the Centre of Vietnam at this time of the year which makes the weather cooler than usual and more appealing to foreigners. If you are planning to stay in Ho Chi Minh City or Hanoi only, weather would be calm and will not to ruin your vacation.

Buses won't be affected by the weather. You may also check out News and Events section - we have reviews about weather on the VNO Weekly articles and update them regularly.

Hope you find it helpful.

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What medication should I bring along?

It is highly recommended that you bring a first-aid-kit with any of your trip. In addition, you might also want to include medication in case of diarrhea, sore-throat or those that you are on use. Consult your family doctor or a travel clinic for further details. If you head first to city centers such as Hanoi, Da Nang or Ho Chi Minh City, you can purchase your medication when you arrive.

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Should we use travelers check? ATMs?

Question: We will visit Vietnam in February and we are wondering the best way to pay for anything. Should we use travelers check? ATMs?

Answer: You aren’t encouraged to use travelers cheques in Vietnam because it isn’t cheap and convenient at all. Perhaps the cheapest and most convenient way to get cash is to use a bank card or a certain credit card to take it out of an ATM. ATMs are now widely put everywhere in the country, so it is pretty convenient to get cash. Or, you can also bring cash along with you but please watch out pickpockets and bag snatchers.

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How safe is Vietnam?

The safest place in the world can also be the most dangerous and vice versa. It also depends what you mean by “safe”.

In general, Vietnam is safe compared with most other Southeast Asian countries in terms of political stability. There is hardly any riots and absolutely no bomb attacks. The only concern is about road safety.

Protect yourself by taking a ride with trustable bus company, though they can be more expensive. Please see “safety” section for more details.

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Where to go in Vietnam in January?

Question: Where to go in Vietnam in January?

Answer: January weather is cold and occasionally chilly in the Northern Vietnam but gradually warmer when heading southwards. The temperature in the Northern parts, typically, Hanoi, is around 150C. Meanwhile, in the Central and Southern regions like Hoi An or Saigon, the temperature fluctuates around 200C and 300C respectively. With the weather conditions like this, the best places suggested for travelers to visit Vietnam in January is in the Central and Southern cities/ provinces such as Saigon, Da Nang, Nha Trang, Hue, Hoi An, etc. Nonetheless, if you still desire to visit Hanoi or other Northern provinces, you can visit Huong Pagoda (Perfume Pagoda), Halong Bay, and Sapa. Perfume Pagoda in January is cool and windy but pretty tranquil. The main festival of Perfume Pagoda often takes place in Late-February, therefore, it is hardly crowded in this month. Besides, it is a bit chilly to visit Halong Bay and Sapa as well, however, if you want to avoid the crowd, this is the best time to go.

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How to get from Hanoi to Sapa?

Question: How to get from Hanoi to Sapa?

Answer: There is no nearby airport in Sapa or Lao Cai, therefore, the only way to get from Hanoi to Sapa is by road or by rail. For a safe and convenient journey, tourists should book overnight train, bus, or private car to arrive at the destination.

For those who want to enjoy the privacy, booking private car is the best choice for an ideal trip from Hanoi to Sapa. Of course, private car will cost you more than other public vehicles like bus or train.

As the service industry has begun to flourish in Vietnam, there are many options of overnight trains to meet foreigner’s requirements such as Orient Express, Sapaly Express, King Express, Victoria Express, and so forth. Generally, most of these trains are beautifully decorated and well-appointed with modern amenities to ensure guest’s comfort. The price fluctuates from US$ 35 to 180 depending on how luxury the train is.

In addition to overnight trains, buses are ideal options for budget travelers. The time of bus schedule is flexible and the price are more reasonable, more or less than US$15. Some reputable buses highly recommended for you are Bus Hung Thanh Sort Berth – WC, Sapa Express Bus, and Good Morning Sapa Bus.

For detailed information about bus and train services, you can visit https://www.hanoisapatrain.com/ticket.html

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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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Why Vietnam Tet Holiday changes its date from year to year? What will the date be for 2012? Is it ok to travel to Vietnam during that holiday?

Hi,

Thank you for your questions. Vietnam Tet holiday is calculated based on the Lunar Calendar, which is different from Solar Calendar. Sometimes the Lunar Calendar has 13 months (leap year) instead of 12 months so the date of Tet holiday might change. It often falls into the end of January to early February.

As for your second question, Vietnam Tet Holiday 2012 will be January 23rd, 2012 (Solar Calendar). Most offices will be closed a few days before and after this date so be prepared (for example, please apply for your visa well in advance). Many Vietnamese overseas will return home, and those from the city will come back to the countryside so the traffic volume may be quite large. We suggest you to plan your travel well and book all the necessary flight tickets and tour service to avoid delays.

It will be a delight for you to get to know Tet Holiday - the most important holiday and event of the year for Vietnamese. If you are lucky, you will be invited to a Vietnamese family to enjoy the Tet holiday with them - which will totally change your idea of travel and travelling to Vietnam. 

Here are a few reads and articles on the website which might be helpful to you:
Vietnam Lunar Calendar
Vietnam Tet Holiday 
What you should know when visiting a Vietnamese family

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Where can I find dog food in HCMC?

There are two options to get food for your pet in Ho Chi Minh City: Supermarkets and street stores

In Supermarkets:

You can easily find dog food at supermarkets in Ho Chi Minh City. There are a variety of brands you can choose from. Unlike Walmarts or other franchising stores, every supermarket in Vietnam has different ways to arrange their products. Therefore, if you are unsure where to get dog food and don’t want to spend time walking around, just ask a cashier or any supermarket staff for direction.

One advantage when buying dog food at the supermarket is fixed price and guaranteed quality. A drawback is there will be a long queue of people checking out at the cashiers during peak hours or the weekends. If you don’t want to wait for long, you can go to the supermarket in the morning or in the afternoon on weekdays. Some recommended supermarkets are Citimart, Coopmart, Lottemart and Maximark

In Street Stores:

Dog food can also be found outside of supermarkets in some pet shops or pet clinics. Unless you are familiar with roads in HCMC, it might be a little hard to find these shops. An advantage about buying dog food at street stores rather than supermarket is being free of queuing and waiting. These shops are small and the sellers often handle a customer each time so you can have advice or recommendations from the sellers.

A drawback is that its quality is not guaranteed. Some stores are just stocked with low quality pet food made in China because it is cheap and more profitable than other brands.  Some recommended pet stores are Saigon Pet clinic (33 street 41 Thao Dien, District 2), KC Pets (6 Hoa Su, Phu Nhuan district), Petit Ange (out in D7. 23 My Hoang, Phu My Hung , Tan Phong ward, District 7).  You may find other stores while walking around also! 

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Where can I find photographic equipment or camera stores in HCMC?

A camera store can be easily found in the city center. Just walk along Le Loi street, Nguyen Hue Street or Le Thanh Ton street, you can find what you need to shoot a perfect image such as: lenses, films, chargers, battery, tripods.  

If you use traditional cameras which use Fujifilm and need a lab to process, you can find one at 82 Nguyen Hue or 114 bis Nam Ky Khoi Nghia. Kodak process labs are more popular and easily found on these two streets also. For digital cameras, please be aware of having the adapter or outlet conversion for the chargers. These can be found on Huynh Thuc Khang Street. Some camera stores have the adapters also. 

Do not hesitate to bargain unless you want to be overcharged. Lenses cannot cost you much more than what you are supposed to pay in your home country. Charger, depending on its brands and authenticity, has various prices but cannot cost you more than $15. Adapters or outlet conversions are available at less than $5 in some stores. It costs you 15-20 cents on average to develop a 10cm*15cm (6in*9in) image at a lab.

If you are travelling away from the city center, limited camera accessories may be found at camera stores at the place you are visiting. Batteries and films can be found there but lenses might be too costly to sell at these places. 

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How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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