FREQUENTLY ASKED QUESTIONS

I am planning to visit Vietnam in the next days. I know several parts are still flooded, my questions is in how far this affects tourists? Is it safe to come? Are busses still running?

Thanks for your email and your interest in visiting Vietnam in the next few days. You are right, there are several parts still flooded in Vietnam (information as of October 26th, 2011). At this time every year, the Mekong Delta area often gets flooded because it is rainy season in the South of Vietnam. However, if you travel around Ho Chi Minh City or Hanoi, it’s not a big deal at all. You can find more information about weather in Ho Chi Minh City here

There are foreigners visiting Vietnam and being on the Mekong Delta Tour, though. For safety reasons, booking a tour at a travel agency is recommended. Floating market is a piece of Mekong Delta culture you should experience.

Besides, there are usually some upcoming storms in the Centre of Vietnam at this time of the year which makes the weather cooler than usual and more appealing to foreigners. If you are planning to stay in Ho Chi Minh City or Hanoi only, weather would be calm and will not to ruin your vacation.

Buses won't be affected by the weather. You may also check out News and Events section - we have reviews about weather on the VNO Weekly articles and update them regularly.

Hope you find it helpful.

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Can you please advise me where to shop and massage / spa with good and reasonable price? So far I know the popular places to shop is Ben Thanh Market , is there any else you can advise for me?

Hi,

Some shopping venues that you should check out: Personally, I highly recommend Saigon Square (77-78 Nam Ky Khoi Nghia Street) which is the heaven for shopping with good prices. The shopping center is just a step away from Ben Thanh market. Yet, where to shop also depends on what you want to buy. For example, for camping facilities, you could only find at Dan Sinh market.

In terms of spa, Spa Tropic is great place that provides you the best mind-healing treatment. (http://www.spatropic.com/). Happy Ending Massage Yuan is also a good choice for travelers with tight budget (about $10-15 for food and body massage) and it is quite central ( on Le Thanh Tong street). Good luck !

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Travel to Vietnam During Tet

Question: Should I travel to Vietnam during Tet?

Answer: The answer is yes or no depending on you.

First of all, in terms of transportation, if you plan to visit Vietnam on Tet holiday, you should book transferring services (airplane, train, car…) in advance. Why? Because this is the time of Vietnamese family reunion, so airplanes, trains and coaches are often fully booked. In addition, be ready that you may have to pay more for the fare at this special occasion.

Secondly, referring to accommodation, hotels in this time are abundant. You can book any room types in any hotels you like without worrying about the overbooked condition. However, similar to the fare of transportation, the accommodation expenses may increase because companies have to pay more for staff working in the most important vacation in their country.

Having said that, the most interesting fact when visiting Vietnam on Tet Holiday is that you can see how Vietnamese people celebrate their biggest holiday in a year. Streets will be wonderful decorated with eye-catching items such as colorful flowers, national flags, lanterns, and twinkling lights. This is also a wonderful chance to see traditional trees in blossom like peach flowers, apricot flowers, or kumquat trees and try traditional cuisines which only appear in Tet such as Chung Cake, Picked Onion, and so on. The streets at this time are very quiet and peaceful because people will spend most of their time for in-house parties. No crowd, no noisy! Especially, don’t miss the countdown moments when you can listen to “Happy New Year” of ABBA and enjoy the firework show in Hoan Kiem Lake (Hanoi), Bitexco Tower (Saigon), Dragon Bridge (Da Nang)…

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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Where can I find dog food in HCMC?

There are two options to get food for your pet in Ho Chi Minh City: Supermarkets and street stores

In Supermarkets:

You can easily find dog food at supermarkets in Ho Chi Minh City. There are a variety of brands you can choose from. Unlike Walmarts or other franchising stores, every supermarket in Vietnam has different ways to arrange their products. Therefore, if you are unsure where to get dog food and don’t want to spend time walking around, just ask a cashier or any supermarket staff for direction.

One advantage when buying dog food at the supermarket is fixed price and guaranteed quality. A drawback is there will be a long queue of people checking out at the cashiers during peak hours or the weekends. If you don’t want to wait for long, you can go to the supermarket in the morning or in the afternoon on weekdays. Some recommended supermarkets are Citimart, Coopmart, Lottemart and Maximark

In Street Stores:

Dog food can also be found outside of supermarkets in some pet shops or pet clinics. Unless you are familiar with roads in HCMC, it might be a little hard to find these shops. An advantage about buying dog food at street stores rather than supermarket is being free of queuing and waiting. These shops are small and the sellers often handle a customer each time so you can have advice or recommendations from the sellers.

A drawback is that its quality is not guaranteed. Some stores are just stocked with low quality pet food made in China because it is cheap and more profitable than other brands.  Some recommended pet stores are Saigon Pet clinic (33 street 41 Thao Dien, District 2), KC Pets (6 Hoa Su, Phu Nhuan district), Petit Ange (out in D7. 23 My Hoang, Phu My Hung , Tan Phong ward, District 7).  You may find other stores while walking around also! 

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What is Vietnam weather like in February?

Question: What is Vietnam weather like in February?

Answer: The weather in the North Vietnam in February is opposite to the Southern part of the country. In the northern cities/towns such as Hanoi, Halong, Sapa, the weather becomes colder, meanwhile, the southern parts like Saigon or Vung Tau receive sunshine and warm. For more information about Vietnam weather in February and what to expect if you travel Vietnam in this month, please visit http://www.vietnamonline.com/weather/february.html

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Question: Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Answer: No, it isn’t, even if in the biggest cities like Hanoi, Ho Chi Minh, Da Nang, and so forth. You can withdraw VND only!

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nice beach destinations nearby Saigon?

Question: Hi there, I’ve been in Sai Gon for a week and now I’m looking for nice beach destinations nearby the city. Could you please suggest me some options?

Answer: If you are staying in Ho Chi Minh City, you should go ahead to Ba Ria – Vung Tau Province or Phan Thiet City which are well-known for its magnificent beaches. Vung Tau is one of the best destinations in the South Vietnam for beach fans. Some renowned ones in the province are the untouched and immaculate Ho Tram Beach and the famous Con Dao Island with blue crystal-clear beaches, white sand dunes, and amazing coral reefs. Another popular beach heaven in Vietnam is in Phan Thiet City with the prominent Mui Ne Beach, which is widely known by worldwide travelers. For more information about the best beaches surrounding Ho Chi Minh City, please visit our website http://www.vietnamonline.com/ho-chi-minh-city-beaches.html

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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How safe is Vietnam?

The safest place in the world can also be the most dangerous and vice versa. It also depends what you mean by “safe”.

In general, Vietnam is safe compared with most other Southeast Asian countries in terms of political stability. There is hardly any riots and absolutely no bomb attacks. The only concern is about road safety.

Protect yourself by taking a ride with trustable bus company, though they can be more expensive. Please see “safety” section for more details.

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