FREQUENTLY ASKED QUESTIONS

What does Vietnam mean?

Vietnam should be correctly written as Viet Nam. Viet is the name of the people, which covers the 54 different ethnic groups in the country. Nam means South. Viet Nam means the Viet people living in the South.

To many people, Vietnam is not an unfamiliar name as it had been on the international press and media for such a long time. But what have been left in their minds are just images of war in a secluded corner of Southeast Asia, nothing more. So hardly does anyone know the meaning of the name and the long established history of that remote country.

The name Vietnam came about when Emperor Gia Long desired to rename the country Nam Viet which was the combination of names of regions in Vietnam, including An Nam and Viet Thuong, and later change to Vietnam as seen today. There are many other assumptions about the meaning of the name and the most rational explanation is that the name is the fine combination of both geographical and ethnical factors.

In brief, Vietnam means the Viets of the South according to the second explanation or is synonymous with the reunification of different regions in Vietnam in accordance with the first explanation.

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How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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I am an Australian with a Singapore permanent resident status, do I need a visa for Vietnam?

Hi,

Yes you need a visa for Vietnam. Only Singapore passport holder can come to Vietnam for a 30 day visit without a visa (see full list of countries with visa exemption agreement with Vietnam). 

Australians can get a visa to Vietnam in 2 ways: applying for one at the embassy in Canberra or consulate in Sydney. An alternative option is get one on arrival (read full instructions about how Australians can get a visa for Vietnam).

Hope this helps.

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I’m moving to Vietnam in a few days and I need some information about the cell phone. So which network provider should I choose?

You can use your current phone with the sim card you buy in Vietnam like other international sim card. Vietnam now has only a number of service providers on mobile phone services with different advantages and disadvantages. Among those firms, Vinaphone, Mobiphone and Viettel are the three biggest service providers.

Vinaphone is reputed with the stable and high standard of network, while Mobiphone has better customer services, and Viettel focus more on promotion and competitive price. The price for a new prepaid account and sim card is normally from VND 50,000 to 100,000 based on the type of accounts (USD 2.43 to 4.86) and the price for using services is different for each firm, with the range from around VND 1,200 to 2,500 per minute (USD 0.06 to 0.122).

Fortunately, Viettel is currently offering a special package for the foreigner tourists name “Tourist” with more benefit and easiness to them to use phone in Vietnam. More information about this package can be obtained at the branches or stores of Viettel.

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Where can I find places with free wifi in Vietnam?

Believe it or not, it is a lot easier to find a free wireless network hotspots in Hanoi or Ho Chi Minh City than major cities in North America. In Vietnam, visitors can get free access to the Internet at some places:

1. Coffee shops:

Free Wi-fi is available at most coffee shops in Hanoi, Danang, Hoi An and  Ho Chi Minh City. A coffee shop is a great place when you are waiting for someone and need to access the Internet in the mean time. Or it can be a place for a short appointment with your clients as well. All you need to pay is your drink which varies from $1 to $2.5. If the Wi-fi is secured by passwords, don’t hesitate to ask the staff for it. They are willing to give you without any surcharge. Some suggestions: Trung Nguyen Coffee Shop, Highlands Coffee Shop, Gloria Jeans, Angel in U.S.

2. Fast food franchises:

At fast food franchises in Hanoi Ho Chi Minh City, customers can both have meals and finish their work on the Internet. KFC, Lotteria, Jolibee, Pizza Hut are four major franchises in Vietnam. 

3. Hotels and office buildings:

Some free wi-fi hotspots can also be found inside and outside hotels and office buildings. Check with your hotel receptionist and see if they have complimentary internet service. In case of office buildings, unlike coffee shops, these free wi-fi hot spots don’t offer a comfortable seat in an air-conditioned room with a tasty drink. Therefore, it might not be your choice at noon when the sun is shining too brightly or it is raining.

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What theme park should we go to in Ho Chi Minh city?

Theme parks in Ho Chi Minh City differ by games, decorating themes and services offered to their guests. Hence, the “should go” theme park varies from this to that based on your interest or time of traveling.

Dam Sen Water Park, located at no.3 Hoa Binh Street, District 11 is a “should go” theme park for any one who loves swimming and other exciting water-based activities like twisting in spiral pipe, jumping in the wave pool, or floating along the “wandering river” and so on. This is an ideal place for family tourists, especially who travel in summer time. Parents can relax themselves in massage pool, while children playing in the pool for kids. The advantage of Dam Sen Water Park is its easy reach - it takes only half an hour to get there from Ben Thanh market.

Suoi Tien Theme Park is also a popular choice, about 1 hour away from the city center. Suoi Tien is popular among international tourists for it paints the picture of Vietnam's history. Characters from fairy tales to legends are sculptured after and displayed all through the park. Game facilities are also of better quality than Dam Sen Park.

Lac Canh Dai Nam Van Hien or often called Dai Nam is a huge theme park located at 1765A Binh Duong Boulevard, just 1.5 hour’s drive from Ho Chi Minh City. This 500 ha site consists of an amusement section with modern games and exciting sports, a zoo with more than 1000 kinds of birds and animals, a spacious spiritual area with great temples, towers, statues and accommodation area with hotels in traditional architecture. The grandiose spiritual area on can be seen as the highlight for the park and makes Dai Nam become a destination for cultural tourism also.

Decide on your own how far you want to go and how much fun you want to get!

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The most well-known specialties in Hoi An?

Question: The most well-known specialties in Hoi An?

Answer: Hoi An has dozens of local delicacies. When making mention of the most well-known specialties in this beautiful town, it will be a great mistake without mentioning Quang Noodles (Mi Quang), Cao Lau, Chicken Rice (Com Ga), White Rose (Banh Bao Banh Vac), Steamed Rice Pancake (Banh Beo), Hoanh Thanh, Hoi An Bread, and Fried Rice Pancake (Banh Xeo). Visiting Hoi An, you should not miss these mouth-watering food. 

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Is it possible to transport my pets with me by train? How about flights?

You can fly with pets inside Vietnam with Vietnam Airlines, all you need is 24-36 hour notice in advance. You cannot, however, bring your pet on the train, as far as I am concerned.

More information about flying with your pet on Vietnam Airlines Website.  Or visit our page on Bringing your pet to Vietnam for advice & tips.

I hope this information is helpful. Please let me know if you have other questions!

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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Hi, I have only 2 weeks in Vietnam and I want to include Hanoi, Hue, Hoi An, Nha Trang, Ho Chi Minh City in the trip. Is that over-ambitious? Should I just stay at some of these and if so, what would

Thank for your question. If you have only 2 weeks, it might be a bit over-ambitious to do all of those above-mentioned destinations. Instead, you can choose some of those for discovery. For example, a trip to Hanoi, Hue and Nha Trang is suitable for the 2 week length. In such an itinerary, you can have a 5 day stay in Hanoi capital to come and visit Ho Chi Minh Mausoleum, Ba Dinh Square, Old Quater, Hoan Kiem Lake. You might include Halong Bay in your itinerary as well.  

The next 5 days can be spent in Hue and Hoi An to discover the forbidden city and the surrounding areas such as DMZ zone, Hoi An, My Son Sanctuary, especially Hue's typical food.

The rest of the time can be finished nicely with a short visit to Nha Trang, a luxury paradise for travellers. You can also take a look at our suggested travel itinerary for more information how to spend your two weeks in Vietnam!

Have a meaningful trip to Vietnam!

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What is Vietnam currency and what is the exchange rate with dollars?

Vietnam's sole currency is Vietnam Dong - VND, which comes in notes and coins though the latter is barely seen today. Vietnam Dong notes come in denominations of: 

VND 500; 1,000; 2,000;

VND 5,000; 10;000; 20,000;

VND 50,000; 100,000; 200,000; 500,000

At present the exchange rate is about VND 21,000 for 1 USD.

US dollars can also be used for your purchase while you are in larger cities' tourist areas but try to avoid doing so. Since late 2011, Vietnamese government has banned all price listing in dollars. Adding to that, Vietnamese sellers will charge you unfavourable rate if you pay in dollars.

Vietnamese currency is not common beyond Vietnam and Asia, so your banks will not have them in stocks if you are in North America or Europe. You can always get some as you land at one of the Vietnam's airport.

• History of Vietnam Dong

Vietnamese bank notes images

Online currency converter

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