FREQUENTLY ASKED QUESTIONS

We are a Canadian couple who want to adopt a Vietnamese child. Where do we start? What formalities do we need to complete?

Thank you for your questions. We have encountered similar inquiries from many of our audience and thus we have maintained a detailed page on Adoption matters in Vietnam. Please take a look at the following post in order to understand what procedures you will have to go through, and the tips that we have collected for adopting Vietnamese children.

- Start with learning about Step-by-step adoption process.
- Check whether you are eligible to adopt a Vietnamese child.
- Learn about Canadian law in adopting a foreign born baby.
- Find an agent who will facilitate the process.

We hope that this guide is comprehensive enough to you and please contact us if you have more questions to ask.

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How to get from Danang to Hoi An?

As Hoi An is about 40km from Da Nang, it’s relatively fast and easy to travel between these two places. Travel time is about 30-40 minutes.

1. By taxi: it would be best to negotiate the fare before going, which ranges from VND 300,000 to VND 400,000 ($15-20)

2. By bus: Many hotels in Hoi An provides bus transfer from Da Nang International Airport to Hoi An, for about $2-3/each. These minivans are often comfortable enough and carry 6-10 people. Another choice is taking the Sinh Café, the popular bus pass service which makes a stop in Hoi An. 

The cheapest bus, though, is the city bus which can be found at 33 Dien Bien Phu, Thanh Khe District, Danang. This bus runs every hour and costs about $1 for one-way ticket. With that low price, you have to accept the fact that the buses are quite old and don’t run fast. 

3. By motorbike taxi: Also known as xe-om, this is the most common method to get around in Vietnam. A trip from Da Nang to Hoi An by motorbike usually costs VND 150,000 to VND 250,000/each, depending on your negotiation. Or if you wish to travel to Hoi An within a day, you can rent a motorbike and ride it yourself.

  Private transfer: We provide private transfer from Danang to Hoi An for $25, pick up is available from airport or any hotel in Danang. For more information or reservation, contact us: info@vietnamonline.com.
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Should I really need to carry a mosquito net when travelling Vietnam?

Question: Should I really need to carry a mosquito net when travelling Vietnam? 

Answer: That depends. You may need one if your trip includes homestay; holiday camp in forest or jungles; or a visit to mountainous areas. On the other hand, if you only travel to big cities and stay in hotels which are equipped with modern amenities such as fans and air-condition, it may be not necessary.

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Is there any bus from Hanoi Airport to city center?

Start from 30 April 2016, Hanoi offers a new and quality express bus service that connects the airport with the city center.

Bus route:

R1: Hanoi Airport - International Terminal Level 1 -> Domestic Terminal Level 1 -> Nhat Tan Bridge -> Trang Tien (near Hoan Kiem Lake) -> Hanoi Train Station.

R2: Hanoi Train station -> Hanoi Old Quarter -> Nhat Tan Bridge -> Hanoi Airport Domestic Terminal Level 1-> International Terminal Level 1

Travel time: 55-60 minutes each way

Hours: bus departs hourly from bus stops listed above

Ticket fare: 30,000 VND (1.5$)

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: editor@vietnamonline.com

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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I’m moving to Vietnam in a few days and I need some information about the cell phone. So which network provider should I choose?

You can use your current phone with the sim card you buy in Vietnam like other international sim card. Vietnam now has only a number of service providers on mobile phone services with different advantages and disadvantages. Among those firms, Vinaphone, Mobiphone and Viettel are the three biggest service providers.

Vinaphone is reputed with the stable and high standard of network, while Mobiphone has better customer services, and Viettel focus more on promotion and competitive price. The price for a new prepaid account and sim card is normally from VND 50,000 to 100,000 based on the type of accounts (USD 2.43 to 4.86) and the price for using services is different for each firm, with the range from around VND 1,200 to 2,500 per minute (USD 0.06 to 0.122).

Fortunately, Viettel is currently offering a special package for the foreigner tourists name “Tourist” with more benefit and easiness to them to use phone in Vietnam. More information about this package can be obtained at the branches or stores of Viettel.

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How much money should I bring to travel to Ho Chi Minh City?

Hi,

As you do not mention clearly about your travel time as well as your budget condition, so we can only give some general advices.

To travel to Ho Chi Minh City or Saigon, you need to have enough money for these main spendings: transportation, food, accommodation and entrance tickets to tourism destinations, not to mention your spending on shopping and other unexpected fees.

Saigon is such a big city that in order to visit all of the most well-known tourism destinations, you need at least two or three days.

Normally, the minimum budget spent for accommodation will range from VND 150,000 to VND 300,000/day, depending on the quality of the hotel and its location. Public transportation is quite cheap, which will cost you about VND 50,000 to VND 70,000/day if you move around inside the city. However, if you choose taxi as a means of transportation, the fare will be about VND 11,000/ km so each journey will cost you VND 50,000 on average.

As every other city and province in Vietnam, Saigon is a heaven of street food. If you do not mind eating like the locals at street vendors, you will only need to spend about VND 100,000 each day to have very good meals. The ticket for museums will take you about VND 10,000- VND 30,000; while most of other tourism destinations like Notre-Dame Church or Central Post Office have free entrance.

In sum, if you want to travel on a shoe string, you can do so with only VND 1.5 million (or $75) for 3 days in Saigon. $120 will probably give you mid-range hotel and more flexibility with travelling. For top hotels and sit-down restaurants, expect your budget to start from $500 for 3 days in Ho Chi Minh City. You can also refer to our guide to cost of living in Ho Chi Minh City for further information.

We hope this helps!

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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How to get from Hanoi to Nha Trang?

The best way for the tourists to get from Hanoi to Nha Trang is traveling by train or plane because of safety and comforts. For tourists who can afford the time and would like to enjoy beautiful scenes along the way, train is the best choice. The most prominent scene is Hai Van pass, the famous beauty spot between Hue and Da Nang. Traveling by train is the best way for tourists to appreciate the marvelous beauty of this pass, especially in the dawn or sunset. It takes you about 27 hours from Hanoi – Nha Trang by train.

For those who want to save time, they can take a flight from Hanoi to Nha Trang. It only takes about 1.5 hour, and Vietnam Airlines maintain frequent daily routes between these two cities. One way ticket is about $90 and Nha Trang Airport is about 40 minutes from downtown area. 

Besides, tourists can travel by open tour bus offered by plenty of travel agencies in Hanoi Old Quarter.

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