FREQUENTLY ASKED QUESTIONS

How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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What is Vietnam weather like in February?

Question: What is Vietnam weather like in February?

Answer: The weather in the North Vietnam in February is opposite to the Southern part of the country. In the northern cities/towns such as Hanoi, Halong, Sapa, the weather becomes colder, meanwhile, the southern parts like Saigon or Vung Tau receive sunshine and warm. For more information about Vietnam weather in February and what to expect if you travel Vietnam in this month, please visit http://www.vietnamonline.com/weather/february.html

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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Why Vietnam Tet Holiday changes its date from year to year? What will the date be for 2012? Is it ok to travel to Vietnam during that holiday?

Hi,

Thank you for your questions. Vietnam Tet holiday is calculated based on the Lunar Calendar, which is different from Solar Calendar. Sometimes the Lunar Calendar has 13 months (leap year) instead of 12 months so the date of Tet holiday might change. It often falls into the end of January to early February.

As for your second question, Vietnam Tet Holiday 2012 will be January 23rd, 2012 (Solar Calendar). Most offices will be closed a few days before and after this date so be prepared (for example, please apply for your visa well in advance). Many Vietnamese overseas will return home, and those from the city will come back to the countryside so the traffic volume may be quite large. We suggest you to plan your travel well and book all the necessary flight tickets and tour service to avoid delays.

It will be a delight for you to get to know Tet Holiday - the most important holiday and event of the year for Vietnamese. If you are lucky, you will be invited to a Vietnamese family to enjoy the Tet holiday with them - which will totally change your idea of travel and travelling to Vietnam. 

Here are a few reads and articles on the website which might be helpful to you:
Vietnam Lunar Calendar
Vietnam Tet Holiday 
What you should know when visiting a Vietnamese family

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Where can I buy SIM card in Ho Chi Minh City?

There are three major places you can get a sim card in Ho Chi Minh City.

1. Post offices:

A sim card of any mobile carrier may be found at any post offices, especially, in the city center. Prices vary from $2 to $8 per sim card. A good point of buying a sim card at the post office is its availability. If you don’t care much about the numbers and just want to get one to call other people, you can get one at the post office quickly. The only drawback is its limited numbers. If you really want an easy-to-remmeber-number, you should try other options.

2. Mobile shops:

People can get a sim card at any mobile shops in Ho Chi Minh City. Price is quite the same as getting it at the post office. However, at some shops, there is a variety of numbers for customers to choose. The easier a number to be remembered, the more it costs. A good enough number may cost up to $25 to $50. If you are doing a business and need a number for customer to memorize easily, you may think of these options.

3. Mobile carrier service centers:

At any mobile carrier service centers, you can either get a pre-paid or post-paid sim. Price is a little bit higher than other places. However, if you need a post-paid sim, you need to go to a mobile carrier service center to buy a sim and fill a contract to make it through. Friendly staff is willing to answer all of your questions.

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Where to go in Vietnam in January?

Question: Where to go in Vietnam in January?

Answer: January weather is cold and occasionally chilly in the Northern Vietnam but gradually warmer when heading southwards. The temperature in the Northern parts, typically, Hanoi, is around 150C. Meanwhile, in the Central and Southern regions like Hoi An or Saigon, the temperature fluctuates around 200C and 300C respectively. With the weather conditions like this, the best places suggested for travelers to visit Vietnam in January is in the Central and Southern cities/ provinces such as Saigon, Da Nang, Nha Trang, Hue, Hoi An, etc. Nonetheless, if you still desire to visit Hanoi or other Northern provinces, you can visit Huong Pagoda (Perfume Pagoda), Halong Bay, and Sapa. Perfume Pagoda in January is cool and windy but pretty tranquil. The main festival of Perfume Pagoda often takes place in Late-February, therefore, it is hardly crowded in this month. Besides, it is a bit chilly to visit Halong Bay and Sapa as well, however, if you want to avoid the crowd, this is the best time to go.

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Where can I find photographic equipment or camera stores in HCMC?

A camera store can be easily found in the city center. Just walk along Le Loi street, Nguyen Hue Street or Le Thanh Ton street, you can find what you need to shoot a perfect image such as: lenses, films, chargers, battery, tripods.  

If you use traditional cameras which use Fujifilm and need a lab to process, you can find one at 82 Nguyen Hue or 114 bis Nam Ky Khoi Nghia. Kodak process labs are more popular and easily found on these two streets also. For digital cameras, please be aware of having the adapter or outlet conversion for the chargers. These can be found on Huynh Thuc Khang Street. Some camera stores have the adapters also. 

Do not hesitate to bargain unless you want to be overcharged. Lenses cannot cost you much more than what you are supposed to pay in your home country. Charger, depending on its brands and authenticity, has various prices but cannot cost you more than $15. Adapters or outlet conversions are available at less than $5 in some stores. It costs you 15-20 cents on average to develop a 10cm*15cm (6in*9in) image at a lab.

If you are travelling away from the city center, limited camera accessories may be found at camera stores at the place you are visiting. Batteries and films can be found there but lenses might be too costly to sell at these places. 

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Can I get by with just English in Vietnam

The short answer is: YES, you totally can.
The not-so-short answer is: Yes, you can, but it also depends on where you go in Vietnam.

To your relief, most foreigners visiting Vietnam know barely any Vietnamese words but "Xin Chao - Hello" and "Cam On - Thank you". That is quite enough vocabulary for a 2 or 3 week trip to Vietnam. English is the most popular language in Vietnam after Vietnamese, and in the cities, even when you try to communicate in Vietnamese, the local younger people will just respond to you in English.

If you plan to take a break from the metropolitan areas and all the touristy places, you will have a harder time communicating your thoughts, ideas and needs. Body languages still work but a little bit more Vietnamese will save you tons of time and frustration. The good news is that, most Vietnamese people are very friendly and even when they do not know a word of English, they will try to help you out in all circumstances. 

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: [email protected]

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