FREQUENTLY ASKED QUESTIONS

How to get from Danang to Hoi An?

As Hoi An is about 40km from Da Nang, it’s relatively fast and easy to travel between these two places. Travel time is about 30-40 minutes.

1. By taxi: it would be best to negotiate the fare before going, which ranges from VND 300,000 to VND 400,000 ($15-20)

2. By bus: Many hotels in Hoi An provides bus transfer from Da Nang International Airport to Hoi An, for about $2-3/each. These minivans are often comfortable enough and carry 6-10 people. Another choice is taking the Sinh Café, the popular bus pass service which makes a stop in Hoi An. 

The cheapest bus, though, is the city bus which can be found at 33 Dien Bien Phu, Thanh Khe District, Danang. This bus runs every hour and costs about $1 for one-way ticket. With that low price, you have to accept the fact that the buses are quite old and don’t run fast. 

3. By motorbike taxi: Also known as xe-om, this is the most common method to get around in Vietnam. A trip from Da Nang to Hoi An by motorbike usually costs VND 150,000 to VND 250,000/each, depending on your negotiation. Or if you wish to travel to Hoi An within a day, you can rent a motorbike and ride it yourself.

  Private transfer: We provide private transfer from Danang to Hoi An for $25, pick up is available from airport or any hotel in Danang. For more information or reservation, contact us: [email protected]
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How to get a Vietnam visa from Singapore?

If you are a citizen of a Southeast Asian or Nordic countries, Japan, South Korea, you do not need a visa to enter Vietnam for tourism purpose. If your nationality is different from what was mentioned above, you can obtain your visa from the embassy or opt for visa on arrival.

The second option takes only a maximum of 2 days but it applies to air travel only.  

For the former option, the Vietnam embassy address in Singapore is:  

10 Leedon Park St., SINGAPORE 267887
Tel: (65) 6462 5936/ 6462 5938
Fax: (65) 6468 9863
Email: [email protected]

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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Need suggestions of cheap taxi from Ho Chi Minh Airport to District 1

Answer: The cheapest option is UberTaxi. You just need to pick up a SIM card at the airport and use Uber app to call a Uber taxi. This brand is cheaper than other normal taxis in Saigon. The airport in Viet Nam also has their own taxi branch. Besides, lots of other favorite taxi brands like Mai Linh, 3A, Vinasun are available around the airport with the affordable price of around 180,000 VND (US$9).

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: [email protected] for further information.
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Best time to visit Hoi An

Question: Hi, I’m planning a trip to Hoi An with my girlfriend. Could you please tell me what’s the best time to visit the town?

Answer: The best time to visit Hoi An is from February to April, when the weather is most pleasant with gentle sunshine and a little light rain sometimes.

Besides, it is much greater if you can arrive in the town on the 14th day of each lunar month to enjoy the Ancient Town Night. At this time, all houses and streets in Hoi An are lightened by colorful lanterns instead of electric lights as usual. The warm light from lanterns makes the town look romantic than ever, and become a great walking place for couples. Besides, many traditional art performances also take place in Hoai River to serve tourists at the night.

Read more about Hoi An

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The most well-known specialties in Hoi An?

Question: The most well-known specialties in Hoi An?

Answer: Hoi An has dozens of local delicacies. When making mention of the most well-known specialties in this beautiful town, it will be a great mistake without mentioning Quang Noodles (Mi Quang), Cao Lau, Chicken Rice (Com Ga), White Rose (Banh Bao Banh Vac), Steamed Rice Pancake (Banh Beo), Hoanh Thanh, Hoi An Bread, and Fried Rice Pancake (Banh Xeo). Visiting Hoi An, you should not miss these mouth-watering food. 

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What are the main airlines that fly from Singapore to Hanoi? Which one is the cheapest?

From Singapore to Hanoi, there are several options for you:

Vietnam Airlines: The national flag carrier, operates two daily flights back and forth between Singapore (SIN) and Hanoi (HAN). Flights depart from Hanoi at 10:30 and 14:00; return from Singapore at 15:50 and 19:20. The cheapest option (Saver rate) is $300 return tickets, taxes and fees included.

Vietnam Airlines Baggage Allowance
Vietnam Airlines Meals
Vietnam Airlines Contact

Singapore Airlines: The national airlines of Singapore or Singapore Airlines is among the most quality airlines in the world. There are daily flights between Singapore and Hanoi, leaving Hanoi at 9:50 and departing Singapore at 13:15. Return ticket costs between $320 (Sweet Deals) and $400 (Flexi), taxes and fees included. 

Singapore Airlines Baggage Allowance
Singapore Airlines Meals
Singapore Airlines Contact

Tiger Airways: Tiger Airways have mixed schedule of flights between Hanoi and Singapore and have different departing time everyday. In specific, it departs at 19:50 (Monday and Wednesday); 12:40 (Tuesday and Thursday);  21:15 (Friday); 13:00 (Saturday) and 10:50 (Sunday). Return ticket costs $200 on average and Tiger Airways offers the lowest cost for flight ticket on this route. Note that there is no meal offered on this flight.

Tiger Airways Baggage Allowance
Tiger Airways Contact

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How safe is Vietnam?

The safest place in the world can also be the most dangerous and vice versa. It also depends what you mean by “safe”.

In general, Vietnam is safe compared with most other Southeast Asian countries in terms of political stability. There is hardly any riots and absolutely no bomb attacks. The only concern is about road safety.

Protect yourself by taking a ride with trustable bus company, though they can be more expensive. Please see “safety” section for more details.

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