FREQUENTLY ASKED QUESTIONS

How to get a Vietnam visa from Singapore?

If you are a citizen of a Southeast Asian or Nordic countries, Japan, South Korea, you do not need a visa to enter Vietnam for tourism purpose. If your nationality is different from what was mentioned above, you can obtain your visa from the embassy or opt for visa on arrival.

The second option takes only a maximum of 2 days but it applies to air travel only.  

For the former option, the Vietnam embassy address in Singapore is:  

10 Leedon Park St., SINGAPORE 267887
Tel: (65) 6462 5936/ 6462 5938
Fax: (65) 6468 9863
Email: vnemb@singnet.com.sg

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How much money should I bring to travel to Ho Chi Minh City?

Hi,

As you do not mention clearly about your travel time as well as your budget condition, so we can only give some general advices.

To travel to Ho Chi Minh City or Saigon, you need to have enough money for these main spendings: transportation, food, accommodation and entrance tickets to tourism destinations, not to mention your spending on shopping and other unexpected fees.

Saigon is such a big city that in order to visit all of the most well-known tourism destinations, you need at least two or three days.

Normally, the minimum budget spent for accommodation will range from VND 150,000 to VND 300,000/day, depending on the quality of the hotel and its location. Public transportation is quite cheap, which will cost you about VND 50,000 to VND 70,000/day if you move around inside the city. However, if you choose taxi as a means of transportation, the fare will be about VND 11,000/ km so each journey will cost you VND 50,000 on average.

As every other city and province in Vietnam, Saigon is a heaven of street food. If you do not mind eating like the locals at street vendors, you will only need to spend about VND 100,000 each day to have very good meals. The ticket for museums will take you about VND 10,000- VND 30,000; while most of other tourism destinations like Notre-Dame Church or Central Post Office have free entrance.

In sum, if you want to travel on a shoe string, you can do so with only VND 1.5 million (or $75) for 3 days in Saigon. $120 will probably give you mid-range hotel and more flexibility with travelling. For top hotels and sit-down restaurants, expect your budget to start from $500 for 3 days in Ho Chi Minh City. You can also refer to our guide to cost of living in Ho Chi Minh City for further information.

We hope this helps!

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Are there any direct flights from Phu Quoc to Phnom Penh?

Question: Are there any direct flights from Phu Quoc to Phnom Penh? If no, can you suggest me the best way to travel between these destinations?

Answer: Until now, there is no direct flight from Phu Quoc to Phnom Penh and vice versa. If you want to travel by air, you can book connecting flights via Hanoi or Ho Chi Minh. For your information, the total flight time from Phu Quoc to Phnom Penh is about 5 hours and 20 minutes via Hanoi and 4 hours and 10 minutes via Ho Chi Minh.

Besides, you can take a fast ferry from Phu Quoc to Ha Tien. In Ha Tien, it is convenient to catch a regular bus which departs daily to famous destinations in Cambodia such as Kep, Sihanouk Vill, Kampot, Phnompenh, and Siem Riep. The price for one way trip is quite reasonable, around USD 10 – 30.

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Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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I am planning to visit Vietnam in the next days. I know several parts are still flooded, my questions is in how far this affects tourists? Is it safe to come? Are busses still running?

Thanks for your email and your interest in visiting Vietnam in the next few days. You are right, there are several parts still flooded in Vietnam (information as of October 26th, 2011). At this time every year, the Mekong Delta area often gets flooded because it is rainy season in the South of Vietnam. However, if you travel around Ho Chi Minh City or Hanoi, it’s not a big deal at all. You can find more information about weather in Ho Chi Minh City here

There are foreigners visiting Vietnam and being on the Mekong Delta Tour, though. For safety reasons, booking a tour at a travel agency is recommended. Floating market is a piece of Mekong Delta culture you should experience.

Besides, there are usually some upcoming storms in the Centre of Vietnam at this time of the year which makes the weather cooler than usual and more appealing to foreigners. If you are planning to stay in Ho Chi Minh City or Hanoi only, weather would be calm and will not to ruin your vacation.

Buses won't be affected by the weather. You may also check out News and Events section - we have reviews about weather on the VNO Weekly articles and update them regularly.

Hope you find it helpful.

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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