FREQUENTLY ASKED QUESTIONS

How to get a Vietnam visa from Singapore?

If you are a citizen of a Southeast Asian or Nordic countries, Japan, South Korea, you do not need a visa to enter Vietnam for tourism purpose. If your nationality is different from what was mentioned above, you can obtain your visa from the embassy or opt for visa on arrival.

The second option takes only a maximum of 2 days but it applies to air travel only.  

For the former option, the Vietnam embassy address in Singapore is:  

10 Leedon Park St., SINGAPORE 267887
Tel: (65) 6462 5936/ 6462 5938
Fax: (65) 6468 9863
Email: vnemb@singnet.com.sg

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: editor@vietnamonline.com

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: info@vietnamonline.com for further information.
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How can I travel overland from China to Hanoi?

From China to Hanoi, you have some routes. Each of them has their own advantages:

1. Kunming - Hekou - Lao Cai - Hanoi:

Chinese side has no train in this route. From Kunming to Hekou border gate, if you travel by bus, it will take almost 10 hours, including lunch time. From Hekou to Lao Cai town, it lasts 10 minutes by motorbike/taxi. The next step is to go to Lao Cai railway station and find a train ticket to Hanoi (overnight train). So, it is about 790 km (490km by bus and 300km by train) from Kunming to Hanoi.

2. Nanning - PingXiang - Lang Son - Hanoi:

By bus: Huu Nghi Quan (Friendship Pass) is about 17km from Lang Son town. It is wise to arrive at Friendship Pass (customs and immigration) before 4:30 PM, because they do not stamp foreign passports after that time. After that you can take a minibus tour to Hanoi. It costs VND 60,000 ($3) for this trip and it takes 3,5-4 hours.

By train: Beijing - Nanning – Hanoi trip takes you about 40 hours. You will need to change the train at Dong Dang border town, since the rail width in China is 1,4m, while in Vietnam it is only 1m.

3. Nanning - DongXing - MongCai - Ha Long - Hanoi:

There are direct buses from Nanning to Halong Bay, which start 8:00 am in the morning, from River South Bus Centre (Jiang Nan Ke Yun Zhong Xing). The bus passes the border at DongXing border town instead of Gate of Friendship. Total bus travel time from Nanning to Halong bay is 9 hours and it costs VND 3,000,000 ($150). You can also go by express boat from MongCai to Halong Bay then by bus to Hanoi, but it takes longer.

Related Readings:

Crossing the border between China and Vietnam
Vietnam Railway System
Tips for taking night train in Vietnam

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Where can I renew my visa in HCMC?

There are two options to renew your visa in HCMC. You can either have a travel agency do it for you or do it on your own.  Some services charge you from $40 to $160 depending upon for how long you want to extend or renew your visa and what types of visas - multiple entry or single entry.

It often takes 5 working days to process. If you prefer to do it on your own, you first need to download the application form for visa renewal, replacement or modification, length of stay extension (Form N14/M). Then, fill in the form and attach it to your passport and bring both in person to the Immigration Office.

Vietnam Department of Immigration
Address: 161 Nguyen Du, Ben Thanh Ward, District 1, Ho Chi Minh City

In case you are sponsored or invited to stay longer in Vietnam, a certification signature from the chief of the receiving, sponsoring agency/organization of the applicant or of the Chief Police of the Ward/Commune where the sponsor resides is required. It costs you from $25 up to $100 for renewing a visa depending upon your length of stay you want to renew. If you are not clear what to choose, you can ask the officers for explanation.

Don’t forget to get a receipt when submitting your documents at the Immigration Office.  On the due date, bring your receipt and personal ID to get back your passport with the new visa. 

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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How do I get a Vietnam visa from Hong Kong?

You have two options to obtain your visa to Vietnam from Hong Kong:

Option 1. Apply for a visa at the Vietnamese consulate in Hong Kong:
Address: 15/F, Great Smart Tower, 230 Van Chai Road, Wan Chai
Tel: (852) 2591 4517 or (852) 2591 4510.

Visa forms may be obtained by sending a self-addressed, pre-stamped envelope or faxing to the Number: (852) 2591 4524. 
Fee and Duration: Tourist visas cost between $30-80, depending on the length and number of entry. 

Option 2: Apply for a visa-on-arrival. Note that this type of visa applies to air travel only, and it costs $45 - 85, depending on the duration of stay ad number of entries. The process of applying online at a travel agency is very fast and you do not have to show up at the embassy to submit the application.

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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