FREQUENTLY ASKED QUESTIONS

How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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How much should we tip a driver on a private tour?

For a private tour, $5 tip per day for the tour guide and half of it for the driver is acceptable. If you are pleased with the service provided and find the trip enjoyable, some more dollars might be a good motivation and they would be happy to receive because they are deserved to it.

Remember: 50,000 ($2.5) and 100,000 ($5) are considered big notes in Vietnam!

Read more about Tipping culture in Vietnam.

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How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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Train ticket from HCM to Nha Trang?

Question: Is it possible to book a train ticket from HCM to Nha Trang?

Answer: Yes, it is possible. Currently, there are 6 train routes running from Ho Chi Minh City to Nha Trang, namely, SE2, SE4, SE6, SE8, SNT2, and SE22. All of these routes are operated by Reunification Express Train. Normally, each train has 3 or 4 types of seat including hard seat, soft seat, hard berth (6 berths), and soft berth (4 berths). All are equipped with air-conditioner.

For your information, the railway from Saigon to Nha Trang is about 411 kilometers and it will take passengers approximately 8 hours. Ho Chi Minh Railway Station is located at No. 1, Nguyen Thong Street, Ward 9, District 3, meanwhile, Nha Trang Railway Station’s address is at No. 17, Thai Nguyen Street, Phuoc Tan District.

Please see the following table for your reference and be kindly noted that the information was taken in January 2016. It may change anytime by service’s providers.

Train No. Time Price (US$)
Hard Seat Soft Seat Hard Berth Soft Berth
SE2 19:30 - 03:13 n/a 33 41 43
SE4 22:00 - 04:52 n/a 35 42 45
SE6 09.00 - 16:21 30 33 41 43
SE8 06:00 - 13:18 30 33 41 43
SNT2 20:30 - 05:30 30 32 44 47
SE22 12:05 - 19:46 30 31 39 N/A
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How to get a Vietnam visa from Singapore?

If you are a citizen of a Southeast Asian or Nordic countries, Japan, South Korea, you do not need a visa to enter Vietnam for tourism purpose. If your nationality is different from what was mentioned above, you can obtain your visa from the embassy or opt for visa on arrival.

The second option takes only a maximum of 2 days but it applies to air travel only.  

For the former option, the Vietnam embassy address in Singapore is:  

10 Leedon Park St., SINGAPORE 267887
Tel: (65) 6462 5936/ 6462 5938
Fax: (65) 6468 9863
Email: vnemb@singnet.com.sg

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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How do I get a Vietnam visa from Hong Kong?

You have two options to obtain your visa to Vietnam from Hong Kong:

Option 1. Apply for a visa at the Vietnamese consulate in Hong Kong:
Address: 15/F, Great Smart Tower, 230 Van Chai Road, Wan Chai
Tel: (852) 2591 4517 or (852) 2591 4510.

Visa forms may be obtained by sending a self-addressed, pre-stamped envelope or faxing to the Number: (852) 2591 4524. 
Fee and Duration: Tourist visas cost between $30-80, depending on the length and number of entry. 

Option 2: Apply for a visa-on-arrival. Note that this type of visa applies to air travel only, and it costs $45 - 85, depending on the duration of stay ad number of entries. The process of applying online at a travel agency is very fast and you do not have to show up at the embassy to submit the application.

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The easiest and cheapest way to travel from Noi Bai Airport to Hanoi City Center?

Question: The easiest and cheapest way to travel from Noi Bai Airport to Hanoi City Center?

Answer: Noi Bai International Airport (HAN) is round about 35 km north of the city. It takes tourists 45 – 75 minutes to move from the airport to the downtown depending on which vehicle you will choose (taxi, mini bus, public bus, or private car) and how heavy the traffic is.

The cheapest way

The cheapest way travelling to Hanoi City Center is to catch a public bus. Currently, there are two bus routes connecting HAN with the downtown, namely, bus 07 and 17. The price for a one-way ticket is 9,000 VND for bus 07 and 7,000 VND for bus 17. Despite of the extremely reasonable price (less than 0.5 USD dollar), many foreign tourists don’t like choosing this way because the public bus is often teeming with local people. In addition, it will take a very long time (about 60 minutes or more) to reach the destination.

Beside public bus, you can choose mini bus which is less crowded and more comfortable. Airport Minibus will cost 50,000 VND (US$2.5) for one way trip from the airport to Vietnam Airlines Office on Quang Trung Street. Fares to other destinations are higher, around US$4. Please make clear about your destination and fares before getting on minibus. Minibuses will leave the airport when they are full. You can also hire a whole minibus for 500,000 VND (US$25).

The easiest way

Using a private transfer service offered by your local travel agent may be the easiest way. Nowadays, almost agents and hotels will include airport pick-up service in their package. Upon arrival, there will be a person waiting for you with your name written on a piece of paper and taking you to your private car.

The commonest

For extra convenience and reasonable price, a great deal of travelers prefers taxi to other vehicles. There are three famous taxi operated in Noi Bai Airport, which are Viet Thanh Taxi, Noi Bai Airport Taxi, and Dai Nam Taxi. For further information about prices, please visit http://www.vietnamonline.com/transport/taxi-from-hanoi-airport-noi-bai-to-city-center.html

Note: Please be noted that these information were written in January 2016. The price and all other information may be changed any time by service's providers.

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I am planning to visit Vietnam in the next days. I know several parts are still flooded, my questions is in how far this affects tourists? Is it safe to come? Are busses still running?

Thanks for your email and your interest in visiting Vietnam in the next few days. You are right, there are several parts still flooded in Vietnam (information as of October 26th, 2011). At this time every year, the Mekong Delta area often gets flooded because it is rainy season in the South of Vietnam. However, if you travel around Ho Chi Minh City or Hanoi, it’s not a big deal at all. You can find more information about weather in Ho Chi Minh City here

There are foreigners visiting Vietnam and being on the Mekong Delta Tour, though. For safety reasons, booking a tour at a travel agency is recommended. Floating market is a piece of Mekong Delta culture you should experience.

Besides, there are usually some upcoming storms in the Centre of Vietnam at this time of the year which makes the weather cooler than usual and more appealing to foreigners. If you are planning to stay in Ho Chi Minh City or Hanoi only, weather would be calm and will not to ruin your vacation.

Buses won't be affected by the weather. You may also check out News and Events section - we have reviews about weather on the VNO Weekly articles and update them regularly.

Hope you find it helpful.

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How much money should I bring to travel to Ho Chi Minh City?

Hi,

As you do not mention clearly about your travel time as well as your budget condition, so we can only give some general advices.

To travel to Ho Chi Minh City or Saigon, you need to have enough money for these main spendings: transportation, food, accommodation and entrance tickets to tourism destinations, not to mention your spending on shopping and other unexpected fees.

Saigon is such a big city that in order to visit all of the most well-known tourism destinations, you need at least two or three days.

Normally, the minimum budget spent for accommodation will range from VND 150,000 to VND 300,000/day, depending on the quality of the hotel and its location. Public transportation is quite cheap, which will cost you about VND 50,000 to VND 70,000/day if you move around inside the city. However, if you choose taxi as a means of transportation, the fare will be about VND 11,000/ km so each journey will cost you VND 50,000 on average.

As every other city and province in Vietnam, Saigon is a heaven of street food. If you do not mind eating like the locals at street vendors, you will only need to spend about VND 100,000 each day to have very good meals. The ticket for museums will take you about VND 10,000- VND 30,000; while most of other tourism destinations like Notre-Dame Church or Central Post Office have free entrance.

In sum, if you want to travel on a shoe string, you can do so with only VND 1.5 million (or $75) for 3 days in Saigon. $120 will probably give you mid-range hotel and more flexibility with travelling. For top hotels and sit-down restaurants, expect your budget to start from $500 for 3 days in Ho Chi Minh City. You can also refer to our guide to cost of living in Ho Chi Minh City for further information.

We hope this helps!

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