FREQUENTLY ASKED QUESTIONS

How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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Where are the best places to enjoy Hanoi’s coffee?

Question: Where are the best places to enjoy Hanoi’s coffee?

Answer: If you want to enjoy Hanoi traditional coffee, Starbucks or Highlands Coffee are not the ideal choices. The coffee flavors in these cafés are pretty standard and popular all over the world, meanwhile, Hanoi traditional coffee is stronger, more condensed and tasty.

Here are some addresses for your references to enjoy the unique flavors of Hanoi Coffee:

1, Café Giang – No. 39, Nguyen Huu Huan Street or No. 109, Yen Phu Street

(Giang Café is well-known for its Traditional Egg Coffee, don’t miss it if you visit the café)

2, Café Dinh – No. 103, Dinh Tien Hoang Street

3, Café Pho Co – No. 11, Hang Gai Street

4, Cong Café – No. 152, Trieu Viet Vuong Street

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The easiest and cheapest way to travel from Noi Bai Airport to Hanoi City Center?

Question: The easiest and cheapest way to travel from Noi Bai Airport to Hanoi City Center?

Answer: Noi Bai International Airport (HAN) is round about 35 km north of the city. It takes tourists 45 – 75 minutes to move from the airport to the downtown depending on which vehicle you will choose (taxi, mini bus, public bus, or private car) and how heavy the traffic is.

The cheapest way

The cheapest way travelling to Hanoi City Center is to catch a public bus. Currently, there are two bus routes connecting HAN with the downtown, namely, bus 07 and 17. The price for a one-way ticket is 9,000 VND for bus 07 and 7,000 VND for bus 17. Despite of the extremely reasonable price (less than 0.5 USD dollar), many foreign tourists don’t like choosing this way because the public bus is often teeming with local people. In addition, it will take a very long time (about 60 minutes or more) to reach the destination.

Beside public bus, you can choose mini bus which is less crowded and more comfortable. Airport Minibus will cost 50,000 VND (US$2.5) for one way trip from the airport to Vietnam Airlines Office on Quang Trung Street. Fares to other destinations are higher, around US$4. Please make clear about your destination and fares before getting on minibus. Minibuses will leave the airport when they are full. You can also hire a whole minibus for 500,000 VND (US$25).

The easiest way

Using a private transfer service offered by your local travel agent may be the easiest way. Nowadays, almost agents and hotels will include airport pick-up service in their package. Upon arrival, there will be a person waiting for you with your name written on a piece of paper and taking you to your private car.

The commonest

For extra convenience and reasonable price, a great deal of travelers prefers taxi to other vehicles. There are three famous taxi operated in Noi Bai Airport, which are Viet Thanh Taxi, Noi Bai Airport Taxi, and Dai Nam Taxi. For further information about prices, please visit http://www.vietnamonline.com/transport/taxi-from-hanoi-airport-noi-bai-to-city-center.html

Note: Please be noted that these information were written in January 2016. The price and all other information may be changed any time by service's providers.

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What qualifications do I need to teach English in Vietnam?

With most major English centers, trainers are required to have Bachelor degree and teaching certificate (TESOL/ CELTA/ TEFL). Those with certificates or knowledge of TOEFL iBT, IELTS, SAT, GRE, GMAT are preferable.

However, if you do not hold any certificate, your circumstance may be considered if you have more than one year experience teaching English. In some English centers like ILA Vietnam center, trainers without certificate will need to join a training course conducted by the center.

Read more about Teach English in Vietnam

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If I fly from Australia, in particular Melbourne, to Ho Chi Minh City, which airport will I land?

There are a number of airlines operating flights from Melbourne to Ho Chi Minh City daily. Whichever air carriers you choose, you will land at the international terminal of Ho Chi Minh City Airport - the official name of which is Tan Son Nhat Airport. As of January 2012, this is the only airport that receives domestic and international passengers from Vietnam and all over the world. Below are some information and tips you might be interested in:

Information about Tan Son Nhat airport 
Ho Chi Minh City airport cafes and restaurants 
> Ho Chi Minh City Airport map

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How safe is Vietnam?

The safest place in the world can also be the most dangerous and vice versa. It also depends what you mean by “safe”.

In general, Vietnam is safe compared with most other Southeast Asian countries in terms of political stability. There is hardly any riots and absolutely no bomb attacks. The only concern is about road safety.

Protect yourself by taking a ride with trustable bus company, though they can be more expensive. Please see “safety” section for more details.

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Hi, I have only 2 weeks in Vietnam and I want to include Hanoi, Hue, Hoi An, Nha Trang, Ho Chi Minh City in the trip. Is that over-ambitious? Should I just stay at some of these and if so, what would

Thank for your question. If you have only 2 weeks, it might be a bit over-ambitious to do all of those above-mentioned destinations. Instead, you can choose some of those for discovery. For example, a trip to Hanoi, Hue and Nha Trang is suitable for the 2 week length. In such an itinerary, you can have a 5 day stay in Hanoi capital to come and visit Ho Chi Minh Mausoleum, Ba Dinh Square, Old Quater, Hoan Kiem Lake. You might include Halong Bay in your itinerary as well.  

The next 5 days can be spent in Hue and Hoi An to discover the forbidden city and the surrounding areas such as DMZ zone, Hoi An, My Son Sanctuary, especially Hue's typical food.

The rest of the time can be finished nicely with a short visit to Nha Trang, a luxury paradise for travellers. You can also take a look at our suggested travel itinerary for more information how to spend your two weeks in Vietnam!

Have a meaningful trip to Vietnam!

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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How to get from Hanoi to Sapa?

Question: How to get from Hanoi to Sapa?

Answer: There is no nearby airport in Sapa or Lao Cai, therefore, the only way to get from Hanoi to Sapa is by road or by rail. For a safe and convenient journey, tourists should book overnight train, bus, or private car to arrive at the destination.

For those who want to enjoy the privacy, booking private car is the best choice for an ideal trip from Hanoi to Sapa. Of course, private car will cost you more than other public vehicles like bus or train.

As the service industry has begun to flourish in Vietnam, there are many options of overnight trains to meet foreigner’s requirements such as Orient Express, Sapaly Express, King Express, Victoria Express, and so forth. Generally, most of these trains are beautifully decorated and well-appointed with modern amenities to ensure guest’s comfort. The price fluctuates from US$ 35 to 180 depending on how luxury the train is.

In addition to overnight trains, buses are ideal options for budget travelers. The time of bus schedule is flexible and the price are more reasonable, more or less than US$15. Some reputable buses highly recommended for you are Bus Hung Thanh Sort Berth – WC, Sapa Express Bus, and Good Morning Sapa Bus.

For detailed information about bus and train services, you can visit https://www.hanoisapatrain.com/ticket.html

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We are an Aussie family travelling to Hanoi this August, where should I take them to? I would prefer somewhere without too much noise and traffic.

If you have a family and want to visit places with little noise and traffic, you may take your family to museums, historical relics or traditional music theaters because these places barely have local people visiting so there are not too many people around. Below are some suggested popular places that you might consider:

- Thang Long Imperial City: This is a group of various historical relics in Hanoi with from Ly Dynasty a thousand year ago. The remained parts of these relics reveal many aspects of the lives inside royal palace in the past, and also information about the development of each dynasty in the history of Vietnam. Most of these relics such as Doan Mon Gate, The Flag Tower or 18 Hoang Dieu Relic are located in the central area of the city at Hoang Dieu or Dien Bien Phu Street.

- Ho Chi Minh Complex: This destination is the attractive complex, including some of the most fascinating attractions in Hanoi like Ba Dinh Square, Ho Chi Minh Mausoleum where Uncle Ho is resting, Ho Chi Minh Museum and also the famous One Pillar Pagoda. You can take a cab and arrive at the complex’s entrance at Ngoc Ha Street to register and get in.

- Vietnam Museum of Ethnology: the destination exhibits numerous information about lives, belief and culture of Vietnam’s ethnic groups. The museum is also quite interesting to children with various activities like museum tours, painting or watching movies about Vietnam ethnic communities and traditional games. The museum is truly a haven away from the noise of Hanoi, with green open space and very few people. 

Related Readings:
Family Travel Advice

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