FREQUENTLY ASKED QUESTIONS

How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: [email protected] for reservation.

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If I fly from Australia, in particular Melbourne, to Ho Chi Minh City, which airport will I land?

There are a number of airlines operating flights from Melbourne to Ho Chi Minh City daily. Whichever air carriers you choose, you will land at the international terminal of Ho Chi Minh City Airport - the official name of which is Tan Son Nhat Airport. As of January 2012, this is the only airport that receives domestic and international passengers from Vietnam and all over the world. Below are some information and tips you might be interested in:

Information about Tan Son Nhat airport 
Ho Chi Minh City airport cafes and restaurants 
> Ho Chi Minh City Airport map

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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The best budget hotel to stay in Hanoi?

Question: The best budget hotel to stay in Hanoi?

Answer: Hanoi is a well-known capital of Vietnam and a tourist hub of world-wide travelers. Due to the increasing demands of many tourists to find a good accommodation, nowadays, there are many hotel types in Hanoi to meet travelers’ expectation. Referring to the budget hotels, the average prices of these hotels fluctuate from USD23 to 95. Depending on your budget and criteria, you can see the following link and choose the most suitable for yourself.

http://www.vietnamonline.com/hotel/hanoi/more/budget.html

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We are a Canadian couple who want to adopt a Vietnamese child. Where do we start? What formalities do we need to complete?

Thank you for your questions. We have encountered similar inquiries from many of our audience and thus we have maintained a detailed page on Adoption matters in Vietnam. Please take a look at the following post in order to understand what procedures you will have to go through, and the tips that we have collected for adopting Vietnamese children.

- Start with learning about Step-by-step adoption process.
- Check whether you are eligible to adopt a Vietnamese child.
- Learn about Canadian law in adopting a foreign born baby.
- Find an agent who will facilitate the process.

We hope that this guide is comprehensive enough to you and please contact us if you have more questions to ask.

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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Can you use american dollars in Vietnam?

You can use American dollars for sure, though in major tourist cities such as Hanoi, Hoi An and Ho Chi Minh City. When you get to Vietnam, you can change the currency to Vietnam Dong, which will help your shopping time a lot. Most shops and stores will apply very low rate when you pay in dollars so we suggest you to avoid using the dollars whenever possible.

In International airport such as Hanoi Airport or Ho Chi Minh City Airport there will be currency exchange booths for you to change the currency. Current exchange rate is 1 USD ~ 21,600 VND.

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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Where can I get a pair of flipflops or sandals in Hanoi?

Summer is the golden time of flip flops and sandals in general. The scorching weather prevents many people from wearing shoes; moreover flip flops/sandals are so much convenient to take off before entering some café, restaurants or even pagodas. There are two biggest places for this product, one is Le Duan Street and the other is Hang Dau Street.

As Le Duan Street mainly provides working clothes, like rubber boots, rain coat, security uniforms, flip flop/sandals are not their major products. The positive features are low price and durability, but the styles are limited and the design is quite rough (imagine Birkenstock and the likes).

Hang Dau has a better diversity of styles, colors and designs, and the prices are just slightly higher. Shops here also sell bamboo flip flops, which are very stylish in this hot weather, and high quality leather sandals, sometimes imported from Korean or Japan. You really should go outside and get one pair for your own. 

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Can a foreigner drive motorbike in Vietnam?

Question: I am planning to make a motorbike tour in Vietnam. I just wanna ask can I drive motorbike in the country as local people still do?

Answer: Maybe you can but please take note the following information. The international driving license is not recognized in Vietnam, hence, for legally driving a motorbike/ a car, you need to get a Vietnamese license. If you do not have Vietnam license, there is no travel insurance for you. In addition, Vietnam’s traffic law has some different rules from Western countries’. For example, you are required to drive on the right side of the road, not on the left side as in your country. If you can deal well with these problems, you can travel by motorbike in Vietnam.

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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