Vietjet Air
Vietjet Air - A Success Story With Extensive Domestic & International Flight Network
Founded in 2007, VietJet Air officially became Vietnam's fourth airline and launched its first commercial flight on December 25, 2011, after facing multiple delays. Fast forward to 2025, VietJet operates a modern fleet of over 60 aircraft, including Airbus A320 and A321 models, with plans to acquire more as demand continues to grow.
True to its motto "Cheaper prices, fly more," VietJet has earned recognition as the leading low-cost carrier in Vietnam, executing remarkable promotional campaigns. Notably, they offered one-way tickets on the Hanoi-Ho Chi Minh City route for as low as VND 10,000. Additionally, customer reviews indicate that the airline provides quality service that meets the expectations for budget travel.
Before the onset of the COVID-19 pandemic in early 2020, VietJet Air achieved several milestones, such as being the first private airline to capture a significant share of the domestic aviation market alongside Vietnam Airlines. They were the first to offer direct flights from Hanoi and Ho Chi Minh City to Bali, Indonesia, and the first to introduce 0 VND tickets on select routes. The airline effectively increased flight frequencies across major cities in Vietnam and expanded to new international destinations ranging from Bangkok to Daegu. Their combination of low fares, quality service, and new tourism connections has established VietJet Air as a prominent player in the competitive airline sector.
Where Do Vietjet Air Fly To?
Domestically, VietJet Air connects most destinations on Vietnam's tourism map. Apart from direct flights from Hanoi to Con Dao—primarily operated by Bamboo Airways—VietJet dominates numerous key routes including Hanoi to Danang, Ho Chi Minh City, Phu Quoc, and Quy Nhon, as well as Ho Chi Minh City to Nha Trang and Hai Phong.
On the international front, VietJet is steadily expanding its network to major countries such as Indonesia, Thailand, South Korea, Japan, and Australia.
As of 2025, the airline has successfully resumed nearly all pre-pandemic routes, continually adapting to evolving travel demands and regulations.
Vietjet Air Baggage Allowance
VietJet Air adheres to both international standards and local regulations regarding baggage. Here are some essential details passengers should be aware of:
Hand baggage: The maximum weight for carry-on luggage is 7 kg, with dimensions not exceeding 56 x 36 x 23 cm.
Checked baggage: Passengers are permitted to check bags weighing up to 32 kg and measuring within 119 x 119 x 81 cm. Additional fees apply for oversized items.
Restricted items:
- Improperly packed items posing a safety risk during transport
- Items on the prohibited lists of ICAO and IATA
- Prohibited items according to local laws of any departure, transit, or destination country
- Fragile or perishable items (transported at the passenger's own risk)
- Live seafood, firearms, ammunition, and any item that can be considered a weapon
- Explosive substances in any form (solid, liquid, or gas)
- Live or deceased animals and human remains
Extra notes:
- All baggage is subject to X-ray or other scanning methods for security purposes.
- Wheelchairs, strollers, and mobility aids are transported free of charge.
- Sports equipment is only allowed as cargo with no liability for damage.
- Unclaimed luggage incurs storage fees, refundable only upon evidence of ownership within two months.
Ticket fares typically cover only carry-on baggage, with additional charges applying for checked bags.
Vietjet Air Meals Service
Due to its budget nature, most flights with Vietjet Air do not include complimentary meals. All onboard meals are available for purchase.
Vietjet Air Offices in Vietnam
Hotline: 1900 1886
Hanoi
Address: HD Bank Building, 32 Tran Hung Dao Street, Hoan Kiem District, Hanoi.
Phone: +84 24 3728 1828
Ho Chi Minh City
Address: Vietjet Plaza, 60A Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City.
Phone: +84 28 3827 0123
Da Nang
Address: 218 Dien Bien Phu Street, Ward Chinh Gian, Thanh Khe, Da Nang.
Phone: +84 236 3868 118

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