Japan Airlines
Japan Airlines - Flights to Vietnam
In 2025, Japan Airlines continues to offer direct flights connecting major Japanese cities, including Tokyo, Osaka, and Fukuoka, with popular destinations in Vietnam such as Hanoi, Da Nang, and Ho Chi Minh City. The airline provides a total of three daily flights from Japan to Hanoi, with two departures from Haneda and one from Kansai International Airport. Flights from Kansai depart at 10:30 AM, while those from Narita typically take off at 5:55 PM and 10:30 AM (local time).
Regarding Ho Chi Minh City, Japan Airlines operates four daily flights: three from Narita and one from Kansai. The Narita departures are scheduled at 5:50 PM, 10:00 AM, and 7:00 PM, while the Kansai flight leaves at 10:30 AM.
Additionally, there is one flight each day from Fukuoka to Hanoi, departing at 10:30 AM. Ticket prices for adults flying Economy Class can vary based on how far in advance tickets are purchased.
Baggage Allowance For Flights Between Japan and Vietnam
Cabin luggage
Japan Airlines allows passengers to carry one piece of carry-on luggage along with one additional personal item. The weight limit for cabin luggage is 10 kg, and the combined dimensions (length, width, and height) must not exceed 115 cm. Acceptable personal items include a laptop, mobile phone, entertainment devices, a hat or umbrella, a purse or handbag, and snacks.
Checked luggage
Economy and Premium Economy Class passengers are allowed two free pieces of checked baggage. Each piece can weigh up to 23 kg, and the total linear dimensions should be less than 203 cm.
For those traveling in Executive or First Class, three pieces of checked baggage are permitted, with each piece having a maximum weight of 32 kg and total linear dimensions also under 203 cm. Extra baggage incurs fees ranging from 5,000 yen (approximately 40 USD) to 15,000 yen (about 120 USD), depending on the flight. Charges for oversized or overweight luggage can vary, ranging from 50 to 150 USD if oversized and from 60 to 450 USD if overweight.
Executive/ First Class
Japan Airlines boasts an excellent Executive Class experience. Seats in this class can be adjusted with side buttons to convert into private beds, ensuring a comfortable sleep. Each seat is equipped with a large touch screen and premium headphones, allowing passengers to fully enjoy a wide selection of entertainment. The meals offered are well-regarded for their quality and variety. Additional services like laptop battery lending and complimentary newspapers enhance the overall experience.
Japan Airlines Business Class - Photo: flighthacks
Inflight Meals
Japan Airlines is favored by many travelers for its warm and friendly service. Flight attendants are known for their cheerful demeanor and willingness to assist passengers. If you require support during your flight, do not hesitate to ask.
For those who prefer warm meals, Japan Airlines features trays with heating elements to ensure food is served warm. The airline is also renowned for its green tea, known for its health benefits. However, some may find its flavor unusual and less palatable.
Typical breakfast on Japan Airlines - Photo: @merce44
In contrast to green tea, green tea ice cream is a popular choice among many travelers, offering a delightful dessert option. For Economy Class passengers, apple pancakes come highly recommended for their taste. Sushi and sashimi are also must-try items on the menu.
However, some passengers note that Business Class food options are somewhat limited compared to other airlines. Additionally, due to the influence of Asian cuisine, portion sizes may seem smaller, leaving some Western guests feeling unsatisfied after their meals.
Finally, most flights between Vietnam and Japan take approximately 5 to 7 hours, primarily operating as overnight or late evening flights, allowing for either breakfast or dinner service along with a snack.
Japan Airlines Safety Record
Japan Airlines is recognized as one of the safest airlines operating flights between Japan and Vietnam, with no recorded incidents throughout its history connecting the two countries.
Japan Airlines landing near Narita - Photo: Instagram ksatou_0307
Contact
JAL domestic reservations and information
0570-025-071 (toll) 7:00 a.m. - 8:00 p.m., daily. A voice guidance system will assist you. Press "6" for English.
JAL Contact in Vietnam
Opening hours: 9:00 AM - 5:00 PM, excluding Saturdays, Sundays, and holidays.
Telephone: 1-800-577-725 or (028) 3842-2161
Address in Hanoi: 8th Floor, Room 811, Daeha Business Center, 360 Kim Ma Street, Ba Dinh District, Hanoi, Vietnam
Address in Ho Chi Minh City: 5th Floor, Room 503, 30 Phan Thuc Duyen Street, Tan Binh District, Ho Chi Minh City, Vietnam

Vietnam Airlines
All you need to know about Vietnam's flag carrier airline.

Air Mekong
After 2 years in operation serving Vietnam's domestic air route, Air Mekong suspended all services in 2013.