FREQUENTLY ASKED QUESTIONS

Is there any airport departure tax in Vietnam?

Q: Is there any airport departure tax in Vietnam?

A: Yes, an international departure tax is payable by all travellers leaving Vietnam. It is not included in the price of your flight ticket and must be purchased at the airport before departure.

In Ho Chi Minh City, the International departure tax is USD 12.

In Hanoi, the International departure tax is USD 14.

In Danang, the International departure tax is USD 12.

Domestic flights are not subject to airport tax. It is already included in the price of your ticket.Is there any airport departure tax in Vietnam?

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I’m moving to Vietnam in a few days and I need some information about the cell phone. So which network provider should I choose?

You can use your current phone with the sim card you buy in Vietnam like other international sim card. Vietnam now has only a number of service providers on mobile phone services with different advantages and disadvantages. Among those firms, Vinaphone, Mobiphone and Viettel are the three biggest service providers.

Vinaphone is reputed with the stable and high standard of network, while Mobiphone has better customer services, and Viettel focus more on promotion and competitive price. The price for a new prepaid account and sim card is normally from VND 50,000 to 100,000 based on the type of accounts (USD 2.43 to 4.86) and the price for using services is different for each firm, with the range from around VND 1,200 to 2,500 per minute (USD 0.06 to 0.122).

Fortunately, Viettel is currently offering a special package for the foreigner tourists name “Tourist” with more benefit and easiness to them to use phone in Vietnam. More information about this package can be obtained at the branches or stores of Viettel.

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How much does it cost for taxi from Can Tho Airport to town?

Can Tho airport is 12 km away from the town, and it may cost anywhere from VND 120,000 ($6) to VND 150,000 ($7.5) to travel to town, depending on where you go.

It is suggested that you travel with a reputable taxi companies such as Mai Linh taxi to avoid taxi scams when you first arrive. A list of reputable taxis companies in Vietnam can be found here: Taxis in Vietnam.

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What are the World Heritage Sites in Vietnam?

Please find below the list of World Heritage Sites in Vietnam:

1. Cutural:

 -   Complex of Hue Monuments (1993)

 -   My Son Sanctuary (1999)

 -   Hoi An Ancient Town (1999)

 -   Central Sector of the Imperial Citadel of Thang Long - Hanoi (2010)

 -   Citadel of the Ho Dynasty (2011)

2. Natural

  -   Ha Long Bay (1994)

  -   Phong Nha-Ke Bang National Park (2003)

3. Mixed

 -   Trang An Landscape Complex (2014)

For more information, please refer to the link below:

http://www.vietnamonline.com/az/vietnam-world-heritage-sites.html

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Names of walking streets in Hanoi Old Quarter?

Question: Names of walking streets in Hanoi Old Quarter?

Answer: From 2014, authorities in Hanoi officially opened six walking streets in its famous Hanoi Old Quarter including:

1.    Hang Buom Street

2.    Ma May Street

3.    Hang Giay Street

4.    Luong Ngoc Quyen Street

5.    Ta Hien Street

6.    Dao Duy Tu Street

All vehicles are prohibited on these streets every Friday, Saturday, and Sunday from 7.00pm to 12.00pm in the summer and from 6.00pm to 12.00pm in the winter.

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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Which are the best places for nightlife in Hanoi?

Hanoi’s nightlife offers its visitor a wide range of interesting things to see and places to go. From sitting back in a plastic stool and sinking some Bia Hoi (Fresh Beer), to rocking yourself up with some lively night club. From listening to some of the finest jazz musicians in Hanoi, to relaxing on the comfortable daybeds while enjoy some cocktails with serene views overlooking West Lake – Hanoi has them all! Below is a top 5 best nightlife activities in Hanoi that tourists should not miss:

 

1.Bia Hoi Junction - At the junction of Ta Hien and Luong Ngoc Quyen, Old Quarter (North of Hoan Kiem Lake)

 

2. Minh’s Jazz Club - 65 Quan Su Street, Hoan Kiem District

 

3. Funky Buddha Club - 2 Ta Hien Street – a short walk north of Hoan Kiem Lake

 

4. Hero nightclub – 42 Yen Phu Street  

 

5. Sunset Bar at InterContinental Hotel - 1A Nghi Tam St, InterContinental Hotel, West Lake

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How long does it take to get a Vietnam visa?
  • VISA AT EMBASSY: 5-7 working days depending on the embassy location. For example, it takes only 24 hours to get a visa in Cambodia while it may take 5 working days to obtain one in the USA.
  • VISA ON ARRIVAL: 3 working days to receive the approval letter by email. However, some agencies can handle it in just 2.5 hours in Emergency cases.
  • EVISA: It takes 3 working days to receive the evisa code but many users reported it actually takes 5 working days.
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Are there any restrictions on photography in Vietnam?

Yes. Vietnam is a country with full of photographic opportunities with such diverse landscape, beautiful coastline and mountains. However, please do note that photography in or near military installations, airports or similar locations is prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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