FREQUENTLY ASKED QUESTIONS

Is there any airport departure tax in Vietnam?

Q: Is there any airport departure tax in Vietnam?

A: Yes, an international departure tax is payable by all travellers leaving Vietnam. It is not included in the price of your flight ticket and must be purchased at the airport before departure.

In Ho Chi Minh City, the International departure tax is USD 12.

In Hanoi, the International departure tax is USD 14.

In Danang, the International departure tax is USD 12.

Domestic flights are not subject to airport tax. It is already included in the price of your ticket.Is there any airport departure tax in Vietnam?

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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Where can I get a pair of flipflops or sandals in Hanoi?

Summer is the golden time of flip flops and sandals in general. The scorching weather prevents many people from wearing shoes; moreover flip flops/sandals are so much convenient to take off before entering some café, restaurants or even pagodas. There are two biggest places for this product, one is Le Duan Street and the other is Hang Dau Street.

As Le Duan Street mainly provides working clothes, like rubber boots, rain coat, security uniforms, flip flop/sandals are not their major products. The positive features are low price and durability, but the styles are limited and the design is quite rough (imagine Birkenstock and the likes).

Hang Dau has a better diversity of styles, colors and designs, and the prices are just slightly higher. Shops here also sell bamboo flip flops, which are very stylish in this hot weather, and high quality leather sandals, sometimes imported from Korean or Japan. You really should go outside and get one pair for your own. 

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What qualifications do I need to teach English in Vietnam?

With most major English centers, trainers are required to have Bachelor degree and teaching certificate (TESOL/ CELTA/ TEFL). Those with certificates or knowledge of TOEFL iBT, IELTS, SAT, GRE, GMAT are preferable.

However, if you do not hold any certificate, your circumstance may be considered if you have more than one year experience teaching English. In some English centers like ILA Vietnam center, trainers without certificate will need to join a training course conducted by the center.

Read more about Teach English in Vietnam

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I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?

Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.

The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).

The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.

A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):

- Any food with a "banh" (including baguette, baked goods, ..)

- Any food with a "my" (including egg noogle, instant noodle)

- Any food with a "quay" (fried fritter dough)

- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)

We hope this is helpful to you and your family. Bon Voyage!

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How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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Do I need to have any vaccination to enter Vietnam?

The only proof of vaccination required by international regulations is yellow fever if you have visited a country in the yellow-fever zone within six days before entering Vietnam. However, you are strongly advised to be up to date with these following vaccinations to avoid any risk of diseases:

Adult diphtheria and tetanus - Single booster recommended if you’ve had none in the previous 10 years.

Hepatitis A - Provides almost 100% protection for up to a year; a booster after 12 months provides at least another 20 years’ protection.

Hepatitis B - Now considered routine for most travellers. Given as three shots over six months. A rapid schedule is also available, as is a combined vaccination with Hepatitis A. Lifetime protection occurs in 95% of people.

Typhoid Recommended to avoid typhoid through contaminated food or water in Vietnam, unless your trip is less than a week and only to developed cities. The vaccine offers around 70% protection and lasts for two or three years.

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What to do on the long plane trip to Vietnam?

The long plan trip across the ocean can be a nightmare for many travellers, including those experienced ones. A plane trip to Vietnam, unless departing from Hong Kong or Southeast Asia, will be a great pain for some. For example, from Toronto or New York to Hanoi, it takes 17 hours onboard, excluding the transiting time. Here is what you can do to alleviate the long trip pain:

1. Read your travel guide book: Sections in the Lonely Planet such as History and Geography are often scantily skimmed when you arrive. The time on the plane, however, can be an ideal period to know more about Vietnam. Imagine when you talk to the locals, you can be proud to think of yourself as "just-not-another-tourist".

2. Start your travel dairy: the boring landscape inside an airplane, with neither internet nor your favourite baseball match, can be an ideal environment for reflection. Think about where you are now, what you have prepared for the trip and what you are expecting. You will have fun revisiting these pages upon returning to your home country.

3. Make your to-do list: what food do you want to try, where do you want to visit, what do you want to learn, whom will you be telling your story along the way. Making to-do list can be a great way to make yourself satisfied after the trip to Vietnam.

4. Talk to your seat-mate: you never know whom you are sitting next to, until you TRY. Break the ice and make a new friend. Why not? You are going to Vietnam, a most-likely-totally-foreign place anyway.

5. Sleep: Sleeping is the best way to kill time and to help you avoid jetlag later when you land. Avoid caffeinated drinks whenever possible.

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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When is the best time to visit Vietnam?

It’s hard to answer exactly when is the best time to visit Vietnam because the country’s climate is very diverse. From the North to the Central then the South, ones may go through chilly mountaintops, sunny coastline, cool highland and steamy jungle. Thanks to this diversity and opposing monsoon pattern among the three region, there is always a high season somewhere in Vietnam throughout a year.

The North

The North is the coolest region of Vietnam where its seasons are clearly divided into four seasons: spring, summer, fall and winter. Amongst which, rainy season occur from summer to autumn while dry season falls between the other two. Winter in Northern Vietnam usually bring extremely cold but dry weather, especially in the Northwest altitudes like Spa, Dien Bien or Lao Cai where snow falling occasionally in sub-zero condition. Hanoi and its surrounding province like Ninh Binh, Hai Phong or Quang Ninh has a milder climate in winter but much hotter and wetter with high humidity (80% on average) in rainy season (May-October) should worry things.

Best time to visit the North: from October to April

Reason: when this area of Vietnam having its driest days and most favored temperature. This also includes your opportunity to enjoy the most festive time of a year in Vietnam when Tet Holiday takes place.

The Central

The central coastal area occupies the most beautiful beaches of Vietnam where monsoon season is opposed to that of the North. Hence, while the North having its dampest month, from June to October, this area going through its driest days and vice-versa. During its damp season, the area suffers from severe flood which damage uncountable properties and money annually. In general, although the Central Coast has both hot and cold season, its climate more likely to resemble steam climate of the South. 

In opposite to the great heat of the Central Coast, the Central Highland, expanding from the inland to Southern end of Truong Son Mountain (Annamite Range), possesses temperate climate with its precipitation double fold of the country’s average. Highland areas like Da Lat and Pleiku are the two best representative of this kind of weather. Dry months seem to be more favored by travelers, lasting from November to March.

Best time to visit the central: from June to October

Reason: to avoid constant rainy days and enjoy sunshine on beaches.

The South

The area includes Ho Chi Minh City and the vast Mekong Delta Zone is freaking hot with only one dry and one rainy season occurs between December-April and May-November respectively. Average temperature recorded in this steamy hot zone has been recorded is from 21 to 32 Degree Celsius. February and March should be ideal to visit Southern Vietnam since its heat is not too high while the rainfall stays at its lowest rate.

Best time to visit the South: February - April

Reason: dry and warm weather and many festivals will take place

Read more: Guide to Best time to visit Vietnam

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How much should we tip a driver on a private tour?

For a private tour, $5 tip per day for the tour guide and half of it for the driver is acceptable. If you are pleased with the service provided and find the trip enjoyable, some more dollars might be a good motivation and they would be happy to receive because they are deserved to it.

Remember: 50,000 ($2.5) and 100,000 ($5) are considered big notes in Vietnam!

Read more about Tipping culture in Vietnam.

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