FREQUENTLY ASKED QUESTIONS

How much is Vietnam's airport departure tax? Do I have to pay in cash?

Airport departure tax for domestic flight is $2 and for international departure tax is $14. The taxes are included in the air tickets, even low cost carriers like Air Asia often include the airport tax so you do not have to worry about paying extra. 

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Where can I find the visa exemption form for Vietnamese overseas? What is the process?

Greetings,

Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.

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Can we bring a laptop along with our hand baggage in Vietnam Airlines?

Question: Can we bring our laptop along with our hand baggage in Vietnam Airlines?

Answer: Yes, you can. In addition to free hand baggage allowance, Vietnam Airlines allows passengers to carry the following personal object on board without additional fees:

-      A handbag, pocket book or lady's purse, i.e.;

-      An overcoat, wrap or blanket;

-      An umbrella or walking stick (except one with metal-filled sharp pointed end);

-      A laptop computer, a small camera and/or a binoculars;

-      A reasonable amount of reading materials for in-flight reading only;

-      Infant's food for consumption in flight;

-      Infant's carrying basket or bassinet;

-      A fully collapsible wheel chair;

-      A pair of crutches and/or braces or other prosthetic device for the passenger's use;

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Where can I send a package abroad from Vietnam?

There are several out-standing names with which you can  such as DHL, GNN or EMS to fulfill your demand. In Hanoi, you can easily assess their services when walking around Hoan Kiem Lake in Hanoi. You can also find some trustworthy domestic deliverers such as Hanoi Post office or Viettel Express with reasonable fees. In Ho Chi Minh City, you can drop into the post nearby Ben Thanh market to send out your package abroad or some representatives of these above international express posts along Dong Khoi Street. Thanh Tin Express in Hue and Babylon Express in Da Nang are also among the most popular suppliers of delivering services across Viet Nam.

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Hello! I am planning my trip to Vietnam, Ho Chi Minh area in particular, for october and i would like to know if you had any ideas for visting the countryside out of the city for a couple of days. I w

Hello,

Thank you for your inquiry. Please take a look at out suggestions for day trip from Ho Chi Minh City.

You can also contact travel agencies on Pham Ngu Lao area for budget trip option to outside of the city.

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Hi, I have only 2 weeks in Vietnam and I want to include Hanoi, Hue, Hoi An, Nha Trang, Ho Chi Minh City in the trip. Is that over-ambitious? Should I just stay at some of these and if so, what would

Thank for your question. If you have only 2 weeks, it might be a bit over-ambitious to do all of those above-mentioned destinations. Instead, you can choose some of those for discovery. For example, a trip to Hanoi, Hue and Nha Trang is suitable for the 2 week length. In such an itinerary, you can have a 5 day stay in Hanoi capital to come and visit Ho Chi Minh Mausoleum, Ba Dinh Square, Old Quater, Hoan Kiem Lake. You might include Halong Bay in your itinerary as well.  

The next 5 days can be spent in Hue and Hoi An to discover the forbidden city and the surrounding areas such as DMZ zone, Hoi An, My Son Sanctuary, especially Hue's typical food.

The rest of the time can be finished nicely with a short visit to Nha Trang, a luxury paradise for travellers. You can also take a look at our suggested travel itinerary for more information how to spend your two weeks in Vietnam!

Have a meaningful trip to Vietnam!

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How do I get from Hoi An to Hue?

By Bus: The most convenient way you can get from Hoi An to Hue is to by an open tour bus ticket in the ancient town. The trip lasts about 3 hours and you can request for a drop-off at your reserved hotel. Note that the route from Hoi An to Hue is one of the most mind-boggling one in Vietnam.

After passing through Da Nang, you will arrive at Hai Van pass. A new tunnel has been built to reduce traffic accidents and travel time and it is the longest tunnel in Southeast Asia.

By Train: Since there is no train station in Hoi An, you need to go to Danang to catch the train to Hoi An. Travel time is 30 minutes from Hoi an to Danang and 2.5 hour by train from Danang to Hoi An by train.

Note: Before and after the tunnel, you will be blown away by the breathtaking natural landscape of mountains and oceans, sky and trees so get your camera ready!

We offer private transfer directly from Hoi An to Hue for $120/car/way. Contact us via email: info@vietnamonline.com for further information.
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What is the weather of Hanoi like in January?

January is undoubtedly the coldest month in Hanoi (see Hanoi monthly average temperature). Though the idea of having 7-12 Celsius degree seems to be associated with a nice, cool and no-sweat atmosphere, the reality is rather dark and ugly. The drizzle that goes on days and nights - though not all the time - make the air wet, humid and chilly beyond imagination. The worst part is probably strong cold wind AND no central heating system available indoors!  

The average temperature in Hanoi in January falls between 13 and 19 degree, not to mention the colder days which can make your trip rather miserable without warm clothing. The good news is that if you cannot afford to take them in your luggage from home, Hanoi has plenty to offer when it comes to shopping for clothes.

Tips: Essential things for Hanoi in January: scarf, mitten, thin layers of warm sweaters, socks and long-johns if you are from a tropical country.

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Is Halong Bay Cruise suitable for old people?

Question: Hi, I and my wife would like to take a cruise in Halong Bay. We are wondering whether Halong Bay cruise is suitable for us - both are in our late 60’s? We wouldn’t be interested in activities like kayaking, climbing, or snorkeling.

Answer: A typical program of a Halong Bay cruise consists of many activities: energizing activities like climbing, kayaking, snorkeling; sightseeing tours to well-known attractions such as Surprising Cave, Floating Fishing Village, Pearl Farm; on-board activities like cooking demonstration, spa.... This means you have many options to enjoy Halong Bay cruise at leisure. If you don’t like kayaking, swimming or something else, you can sit on the boat, sip a cup of delicious cocktails, take a massage, or enjoy beautiful vistas of the Bay yourself .

However, please kindly be reminded that you should make clear with the cruise’s company or agent to ensure that they let you stay on board because some cruises off load you to other activities so that they can return to the pier to pick up new passengers.

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Should I visit Sapa in late-January and early-February?

Question: Should I visit Sapa in late-January and early-February?

Answer: It depends. You are advised to check the weather forecast before starting your trip because the weather is now unpredictable. However, normally, this is the time when Sapa is getting colder and colder. Snow often falls in Sapa in these months. So, if you can adapt to the freezing cold weather and love admiring snow in Sapa, go ahead! On the other hand, choose another time to visit the town.

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How to get from Hanoi to Nha Trang?

The best way for the tourists to get from Hanoi to Nha Trang is traveling by train or plane because of safety and comforts. For tourists who can afford the time and would like to enjoy beautiful scenes along the way, train is the best choice. The most prominent scene is Hai Van pass, the famous beauty spot between Hue and Da Nang. Traveling by train is the best way for tourists to appreciate the marvelous beauty of this pass, especially in the dawn or sunset. It takes you about 27 hours from Hanoi – Nha Trang by train.

For those who want to save time, they can take a flight from Hanoi to Nha Trang. It only takes about 1.5 hour, and Vietnam Airlines maintain frequent daily routes between these two cities. One way ticket is about $90 and Nha Trang Airport is about 40 minutes from downtown area. 

Besides, tourists can travel by open tour bus offered by plenty of travel agencies in Hanoi Old Quarter.

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