FREQUENTLY ASKED QUESTIONS

How much is Vietnam's airport departure tax? Do I have to pay in cash?

Airport departure tax for domestic flight is $2 and for international departure tax is $14. The taxes are included in the air tickets, even low cost carriers like Air Asia often include the airport tax so you do not have to worry about paying extra. 

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Buckwheat Flower Season in Ha Giang?

Question: Hi, I’m planning to visit Ha Giang in April. Can I see Buckwheat Flower Season in this month?

Answer: Buckwheat Flower or Tam Giac Mach in Vietnamese is a special flower growing in northern mountainous provinces of Vietnam. It is noted that this flower doesn’t grow naturally, it is planted by farmers, therefore, the time of buckwheat season really depends on these farmers.

Normally, buckwheat flowers are in blossom in October & November in Ha Giang Province and in March & April in Bac Giang Province. Hence, if you want to see buckwheat flower season, you should visit Bac Giang Province in April, instead of Ha Giang as your planning. In addition to admiring the beauty of buckwheat flowers, you should try wine and cake made from them, it is very special.

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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How much does airport taxi cost from Noi Bai airport to Hanoi Old Quarter?

From Noi Bai airport to Hanoi Old Quarter, there are taxis that run at fixed rates waiting outside of the arrival hall. It costs between 345,000 - 375,000 VND depending on the type of taxi you get (or $16-18). Three official taxi brands for airport routes are: Noi Bai Taxi, Viet Thanh Taxi and Dai Nam Taxi, you can also take a look at our Guide to taking taxi at Noi Bai airport here.

In any case, do not go by the meter because the rate will be much higher than the fixed rate. You also need not pay any toll fees. Tips are not required though if the driver is really nice you can also give tips.


We offer airport pick up from Noi Bai Airport to your selected location in Hanoi: classic service for only $20 and premium car service for $27. Contact us for booking or view Transfer page for further option.

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I’m new to Ho Chi Minh City and I want to find some reasonable hotel under USD50 per night. Could you give me some suggestions?

Here are some suggested hotels that you can consider when you come to Ho Chi Minh City:

-    Liberty 4 Hotel (265 Pham Ngu Lao, District 1): This is one of the three star hotels name Liberty in Ho Chi Minh city and the nearby area. This hotel is a proper choice with the lowest price of roughly USD42 for one night. The room is well equipped with adequate facilities like TV, private toilet, Air conditioners…

-    Empress Hotel (136 Bui Thi Xuan, District 1): This is not a huge hotel, but still attractive to the costumers with the unique and beautiful decoration inside. Also, the attitude of the staff and the service here are also the vantages of this hotel. The price for a night at this hotel is USD36 for the ROH room.

-    Kelly Hotel (42-44 Thu Hoa Khuan, District 1): The hotel is located near Ben Thanh market, one of the most attractive places in Ho Chi Minh City. This hotel has warm atmosphere with ingenious decoration that fascinate the tourists to come in. The price of this hotel is around USD 38 to 42 for a night in one good room with enough facilities.

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: [email protected]

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: [email protected] for reservation.

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Is Halong Bay Cruise suitable for old people?

Question: Hi, I and my wife would like to take a cruise in Halong Bay. We are wondering whether Halong Bay cruise is suitable for us - both are in our late 60’s? We wouldn’t be interested in activities like kayaking, climbing, or snorkeling.

Answer: A typical program of a Halong Bay cruise consists of many activities: energizing activities like climbing, kayaking, snorkeling; sightseeing tours to well-known attractions such as Surprising Cave, Floating Fishing Village, Pearl Farm; on-board activities like cooking demonstration, spa.... This means you have many options to enjoy Halong Bay cruise at leisure. If you don’t like kayaking, swimming or something else, you can sit on the boat, sip a cup of delicious cocktails, take a massage, or enjoy beautiful vistas of the Bay yourself .

However, please kindly be reminded that you should make clear with the cruise’s company or agent to ensure that they let you stay on board because some cruises off load you to other activities so that they can return to the pier to pick up new passengers.

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How do I get from Sapa to Bac Ha?

Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
 

Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
 

From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
 

Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
 

Tips: Use our Route Planner Tool (http://routeplanner.vietnamonline.com/) to find the best way to get from Sapa to Bac Ha.

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Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Question: Is it possible to withdraw US dollars from ATMs in big cities in Vietnam?

Answer: No, it isn’t, even if in the biggest cities like Hanoi, Ho Chi Minh, Da Nang, and so forth. You can withdraw VND only!

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What is the weather of Hanoi like in January?

January is undoubtedly the coldest month in Hanoi (see Hanoi monthly average temperature). Though the idea of having 7-12 Celsius degree seems to be associated with a nice, cool and no-sweat atmosphere, the reality is rather dark and ugly. The drizzle that goes on days and nights - though not all the time - make the air wet, humid and chilly beyond imagination. The worst part is probably strong cold wind AND no central heating system available indoors!  

The average temperature in Hanoi in January falls between 13 and 19 degree, not to mention the colder days which can make your trip rather miserable without warm clothing. The good news is that if you cannot afford to take them in your luggage from home, Hanoi has plenty to offer when it comes to shopping for clothes.

Tips: Essential things for Hanoi in January: scarf, mitten, thin layers of warm sweaters, socks and long-johns if you are from a tropical country.

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