FREQUENTLY ASKED QUESTIONS

How much is Vietnam's airport departure tax? Do I have to pay in cash?

Airport departure tax for domestic flight is $2 and for international departure tax is $14. The taxes are included in the air tickets, even low cost carriers like Air Asia often include the airport tax so you do not have to worry about paying extra. 

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If I fly from Australia, in particular Melbourne, to Ho Chi Minh City, which airport will I land?

There are a number of airlines operating flights from Melbourne to Ho Chi Minh City daily. Whichever air carriers you choose, you will land at the international terminal of Ho Chi Minh City Airport - the official name of which is Tan Son Nhat Airport. As of January 2012, this is the only airport that receives domestic and international passengers from Vietnam and all over the world. Below are some information and tips you might be interested in:

Information about Tan Son Nhat airport 
Ho Chi Minh City airport cafes and restaurants 
> Ho Chi Minh City Airport map

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: [email protected]

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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How much does it cost for taxi from Can Tho Airport to town?

Can Tho airport is 12 km away from the town, and it may cost anywhere from VND 120,000 ($6) to VND 150,000 ($7.5) to travel to town, depending on where you go.

It is suggested that you travel with a reputable taxi companies such as Mai Linh taxi to avoid taxi scams when you first arrive. A list of reputable taxis companies in Vietnam can be found here: Taxis in Vietnam.

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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Should I bargain at Ben Thanh Market?

Question: Should I bargain at Ben Thanh Market?

Answer: Yes, you should. It may be your interesting experience with Vietnamese locals. If you do it well, you can pick up a few good bargains which are less than one third of the initial asking price. For example, if a seller says it costs 90,000 VND, you can bargain to get it for more or less 30,000 VND.

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

We do not have any advertising plan for business. If you are a travel business and would like to get listed in our directory you can contact us: [email protected]

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Are there any restrictions on photography in Vietnam?

Yes. Vietnam is a country with full of photographic opportunities with such diverse landscape, beautiful coastline and mountain. However, please do note that photography in or near military installations, airports or similar locations is strictly prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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Should I really need to carry a mosquito net when travelling Vietnam?

Question: Should I really need to carry a mosquito net when travelling Vietnam? 

Answer: That depends. You may need one if your trip includes homestay; holiday camp in forest or jungles; or a visit to mountainous areas. On the other hand, if you only travel to big cities and stay in hotels which are equipped with modern amenities such as fans and air-condition, it may be not necessary.

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