FREQUENTLY ASKED QUESTIONS

Where can I renew my visa in HCMC?

There are two options to renew your visa in HCMC. You can either have a travel agency do it for you or do it on your own.  Some services charge you from $40 to $160 depending upon for how long you want to extend or renew your visa and what types of visas - multiple entry or single entry.

It often takes 5 working days to process. If you prefer to do it on your own, you first need to download the application form for visa renewal, replacement or modification, length of stay extension (Form N14/M). Then, fill in the form and attach it to your passport and bring both in person to the Immigration Office.

Vietnam Department of Immigration
Address: 161 Nguyen Du, Ben Thanh Ward, District 1, Ho Chi Minh City

In case you are sponsored or invited to stay longer in Vietnam, a certification signature from the chief of the receiving, sponsoring agency/organization of the applicant or of the Chief Police of the Ward/Commune where the sponsor resides is required. It costs you from $25 up to $100 for renewing a visa depending upon your length of stay you want to renew. If you are not clear what to choose, you can ask the officers for explanation.

Don’t forget to get a receipt when submitting your documents at the Immigration Office.  On the due date, bring your receipt and personal ID to get back your passport with the new visa. 

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We are an Aussie family travelling to Hanoi this August, where should I take them to? I would prefer somewhere without too much noise and traffic.

If you have a family and want to visit places with little noise and traffic, you may take your family to museums, historical relics or traditional music theaters because these places barely have local people visiting so there are not too many people around. Below are some suggested popular places that you might consider:

- Thang Long Imperial City: This is a group of various historical relics in Hanoi with from Ly Dynasty a thousand year ago. The remained parts of these relics reveal many aspects of the lives inside royal palace in the past, and also information about the development of each dynasty in the history of Vietnam. Most of these relics such as Doan Mon Gate, The Flag Tower or 18 Hoang Dieu Relic are located in the central area of the city at Hoang Dieu or Dien Bien Phu Street.

- Ho Chi Minh Complex: This destination is the attractive complex, including some of the most fascinating attractions in Hanoi like Ba Dinh Square, Ho Chi Minh Mausoleum where Uncle Ho is resting, Ho Chi Minh Museum and also the famous One Pillar Pagoda. You can take a cab and arrive at the complex’s entrance at Ngoc Ha Street to register and get in.

- Vietnam Museum of Ethnology: the destination exhibits numerous information about lives, belief and culture of Vietnam’s ethnic groups. The museum is also quite interesting to children with various activities like museum tours, painting or watching movies about Vietnam ethnic communities and traditional games. The museum is truly a haven away from the noise of Hanoi, with green open space and very few people. 

Related Readings:
Family Travel Advice

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I am from Malaysia and i will travel to Vietnam at the end of year. Do I require to apply for Vietnam Visa for Malaysia passport?

Thank you for your question. Malaysians do not require a visa to enter Vietnam, as long as they plan to stay for fewer than 21 days. If you stay longer than that, you can apply for a visa at the Vietnamese embassies or online for a visa-on-arrival.

We hope this information is helpful!

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What is the address of Vietnam Airlines office in San Francisco?

Vietnam Airlines has several offices in North America, including San Francisco. The address for Vietnam Airlines San Francisco office is:

Address: 88 Kearny St # 1400 San Francisco, CA 94108    
Telephone: (415) 677-0888
Toll free: 1-866-677-8909
Fax: (415) 677-9788

You can also contact the office by emailing: info.us@vietnamairlines.com

The opening hours of San Francisco office is Monday to Friday, 9:00 AM  - 5:30 PM. Note that the office is closed on Saturday and Sunday and major holidays.

Other useful information about Vietnam Airlines:

Vietnam AIrlines baggage allowance
Vietnam Airlines meals

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Where can I find musical instruments in Hanoi?

Hanoi has plenty of instrument providers. If you go with local people and are not afraid of bargaining, you had better go to Hao Nam Street. This street is famous for instrument trading, since it is near Vietnam National Institute of Music. Shops here offer a variety of instruments, from foreign ones such as guitar, mandolin, bass guitar, violin, cello, piano, flute to traditional instruments like bamboo flute, bau luthier (dan bau), 16 strings zither (dan tranh), Vietnamese violin (dan nhi) or even t’rung (a Ba Na ethical instrument from Tay Nguyen). The price is not too high, but you should be careful because instruments here are not always as good as what they look like.

Hang Manh Street also has instrument shops, but the range is much narrower compared to those in Hao Nam Str., and the quality is not even as good. In general, shopping at these addresses is not always safe, and moreover they do not provide any warranty service at all. In order to buy good instruments with famous brand names in Hanoi, consumers just have 3 choices: Hoang Phuc, the officially distribution center of Ibanez and Roland instrument in Vietnam, located at Vincom tower, 191 Ba Trieu Str.; Yamaha official store, 24 Ly Quoc Su Str. and SolG, 13D2A Van Phuc Str. The prices are higher than those at Hao Nam and Hang Manh Street, but customers are given full information about the suppliers, the original countries and instrument's conditions, along with certifications and warranties. Price or quality, the choice is yours. 

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Paintball place in Ho Chi Minh City?

Question: Is there any place I could play paintball in Ho Chi Minh City?

Answer: In the city center, you may not find a place for paintball. However, if you travel 70 km away from the center and reach Cuchi Tunnel, you can have the feeling of a gun there. Besides discovering the tunnel, they offer the paintball service. A bullet is charged at VND 4,000 each.

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Where can I watch the latest films in Hanoi?

Most cinemas in Hanoi, like Thang Tam, Dan Chu, Sinh Vien, National Cinema Center, only show films with dubbed Vietnamese and no English subtitle. Thus far, choices for foreigners in Vietnam in term of cinemas are very limited.

In Hanoi, only 2 cinemas provide original films with Vietnamese subtitle: Megastar at 6th floor, Vincom tower (191 Ba Trieu Str.) and Platinum Cineplex, 4th floor (The Garden center, Me Tri, Tu Liem). Both cinemas provide films in 3D and 2D, but the prices are different. Megastar asks for around VND 70,000  for a normal movie ticket and VND100,000 for a 3D seat, meanwhile Platinum’s prices are just VND 50,000 and 80,000, respectively. Compared to other local cinemas, the prices are quite high, but it is worth every penny with high quality movies and comfortable seats. Megastar even provides couple seats in Valentine period and other discounts for students during the week.

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Where can I go for a walk in Hanoi?

Hanoi is not the best bet for some pedestrians, but if you really want to go for a walk, there are still some choices.

The Old quarter is supposed to be on your top list with many local shops and street vendors. Old houses with French colonial architectural style dotted along streets are all worth sightseeing. A walk in “night streets” (at weekend’s night markets) is even better with wonderful light and very local feel atmosphere. You would certainly feel the lively nightlife of Hanoi by visiting the Old Quarter at night.

Areas around Hoan Kiem Lake, Thanh Nien Road or Ly Thai To Park are better choices for people who want to contemplate the tranquility of Hanoi, or want to take photos. Another suitable place is Truc Bach Lakeside with wind blowing and the road lined with trees. The trail that curves around the lake has trees and water on the one side and many street vendors on the other. You can always stop for some ice cream or sweet treats along the way. So just off your taxi or tour bus for a while and enjoy a walk for a better health! 

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Where can I find a cozy café with nice music in Hanoi?

There are a number of good coffee shops in Hanoi though music is a frequent offer like those in Ho Chi Minh City. You can browse through our listing page of coffee shops in Hanoi and try them out one by one.

Align Café (1B Ma May and 10A Khuc Hao), for example, is an ideal place to relax. Align has drawn customers ‘attention by its luxurious appearance of a wooden house with windows looking out on to old streets. Coming to Align, consumers are able to enjoy the cozy atmosphere offered by yellow light, old style furniture and trees with changing colour leaves. The music here is nice and soft, with classic rock, blues, souls and sometimes country/funk. It will easily take away your stresses and brings you relaxing moments. Drinks here vary from regular ones like tea, coffee, fruit juice to special drinks like cocktails, mocktails and alcohols. You can order sandwiches, French fries, salad or soup if you want some snack  and the most famous food here is the unique takoyaki (octopus meat balls) of Japan.

You need a place to hang out with friends, you yearn for somewhere to rest, or you just want some privacy with your favourite books? The Bookworm cafe at 44 Chau Long street can fulfill all of your demands. This cafe also functions as a bookshop with the largest collection of English books in Hanoi.

Near Westlake area- the expats district of Hanoi, there are also many options: the Donkey Bakery (8 Nguyen Hoang Ton),  Joma Bakery and Cafe (54 To Ngoc Van), Le Pub (9 Xuan Dieu) are all worth not one but many visits.

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Where can I find photographic equipment or camera stores in HCMC?

A camera store can be easily found in the city center. Just walk along Le Loi street, Nguyen Hue Street or Le Thanh Ton street, you can find what you need to shoot a perfect image such as: lenses, films, chargers, battery, tripods.  

If you use traditional cameras which use Fujifilm and need a lab to process, you can find one at 82 Nguyen Hue or 114 bis Nam Ky Khoi Nghia. Kodak process labs are more popular and easily found on these two streets also. For digital cameras, please be aware of having the adapter or outlet conversion for the chargers. These can be found on Huynh Thuc Khang Street. Some camera stores have the adapters also. 

Do not hesitate to bargain unless you want to be overcharged. Lenses cannot cost you much more than what you are supposed to pay in your home country. Charger, depending on its brands and authenticity, has various prices but cannot cost you more than $15. Adapters or outlet conversions are available at less than $5 in some stores. It costs you 15-20 cents on average to develop a 10cm*15cm (6in*9in) image at a lab.

If you are travelling away from the city center, limited camera accessories may be found at camera stores at the place you are visiting. Batteries and films can be found there but lenses might be too costly to sell at these places. 

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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