FREQUENTLY ASKED QUESTIONS

Where can I find dog food in HCMC?

There are two options to get food for your pet in Ho Chi Minh City: Supermarkets and street stores

In Supermarkets:

You can easily find dog food at supermarkets in Ho Chi Minh City. There are a variety of brands you can choose from. Unlike Walmarts or other franchising stores, every supermarket in Vietnam has different ways to arrange their products. Therefore, if you are unsure where to get dog food and don’t want to spend time walking around, just ask a cashier or any supermarket staff for direction.

One advantage when buying dog food at the supermarket is fixed price and guaranteed quality. A drawback is there will be a long queue of people checking out at the cashiers during peak hours or the weekends. If you don’t want to wait for long, you can go to the supermarket in the morning or in the afternoon on weekdays. Some recommended supermarkets are Citimart, Coopmart, Lottemart and Maximark

In Street Stores:

Dog food can also be found outside of supermarkets in some pet shops or pet clinics. Unless you are familiar with roads in HCMC, it might be a little hard to find these shops. An advantage about buying dog food at street stores rather than supermarket is being free of queuing and waiting. These shops are small and the sellers often handle a customer each time so you can have advice or recommendations from the sellers.

A drawback is that its quality is not guaranteed. Some stores are just stocked with low quality pet food made in China because it is cheap and more profitable than other brands.  Some recommended pet stores are Saigon Pet clinic (33 street 41 Thao Dien, District 2), KC Pets (6 Hoa Su, Phu Nhuan district), Petit Ange (out in D7. 23 My Hoang, Phu My Hung , Tan Phong ward, District 7).  You may find other stores while walking around also! 

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How much does it cost to get from Saigon to Mui Ne?

Question: How much does it cost to get from Saigon to Mui Ne

Answer: How much it costs to get there depends on what kind of transfer you choose. There are a number of ways to get from Ho Chi Minh City to Mui Ne:

- By bus: Phuong Trang runs daily bus to Mui Ne, ticket costs around $7/person

- By taxi: One way taxi costs $150. If you book return trip you will get a discount.

- By private car: Private car costs $130/way for 4-7 seater and $150 for minivan.

One way travel takes between 3.5 and 4.5 hours, depending on traffic.

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Can you please advise me where to shop and massage / spa with good and reasonable price? So far I know the popular places to shop is Ben Thanh Market , is there any else you can advise for me?

Hi,

Some shopping venues that you should check out: Personally, I highly recommend Saigon Square (77-78 Nam Ky Khoi Nghia Street) which is the heaven for shopping with good prices. The shopping center is just a step away from Ben Thanh market. Yet, where to shop also depends on what you want to buy. For example, for camping facilities, you could only find at Dan Sinh market.

In terms of spa, Spa Tropic is great place that provides you the best mind-healing treatment. (http://www.spatropic.com/). Happy Ending Massage Yuan is also a good choice for travelers with tight budget (about $10-15 for food and body massage) and it is quite central ( on Le Thanh Tong street). Good luck !

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Where can I get custom-made silk clothes in Hanoi?

Hello,

Hang Gai Street, just some steps from Sword Lake and where many silk shops are located, is surely the place you want to go. Here, you can find a lot of eye-catching silk clothes which are diverse in color, design and size. Especially, many shops here offer guests one-day-tailoring service that provides guests with customized silk clothes within one day only.

Just come here, speak out your wish and get your dream clothes done.

On a side note, if you dare venture outside of the city for better deals, Van Phuc Silk Village may be a worthwhile option too. You can combine making your clothes into a half day trip as there are plenty to see in this hometown of silk. Read more about Van Phuc Silk to have all the information you need. 

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Where can I find microwaveable food in HCMC?

Vietnamese cooking styles are often based on fresh ingredients which can be easily bought at wet markets. However, a wide range of microwaveable food is available mostly at the supermarkets to satisfy the needs of busy people who do not have enough time for cooking or find cooking so inconvenient. At the supermarket, frozen food is stored separately from canned food. If you don’t know where to get it, feel free to ask supermarket staff. After getting the food, just follow the instructions to make your meals correctly. Some require frying instead of putting in the microwave.

Frozen food in Vietnam might not be stored as long as food in your home country. So, make sure you take a careful look at the expiration date before you buy.  Citimart offers more food with Western style in comparison with other supermarkets. You might be lucky enough to find your favorite brands at Citimart also.

If you want to purchase food in bulk, you should visit Metro hypermarket (equivalent to Sam’s Club or Canada Superstore) as long as you have a Metro membership card. Vietnamese food might have different taste from yours and you might not be quite sure which food to get, why don’t you try one of each kind and come back to get some more when you know what your favorites are? To avoid long queues at the check-out, it is advisable that you go to supermarkets on weekdays. 

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Where should I go to when I feel sick?

Vietnam has public, semi-public and private medical care facility. However, most of the quality ones concentrate in major cities such as Ha Noi, Ho Chi Minh City and Da Nang. Public hospitals are large but often heavily cramped with patients and the staffs do not speak English well. You can visit other healthcare services as listed in our city pages, many of which have foreign doctors. Normally you do not have to book an appointment in advance unless otherwise noted.

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What is the most popular food in Vietnam?

Pho is arguably the most popular food in Vietnam. It is served both at restaurants and in families, eaten for breakfast, lunch or dinner. This famous dish is basically rice noodle soup but the broth is seasoned in a very unique way that appeals to almost everyone.

You can try pho in one of the street corners where every local gather or at more upscale restaurants such as Pho Vuong or Pho 24. Pho 24 also has a vegetarian option for pho, replacing beef and chicken with a variety of mushrooms.

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Where can I find photographic equipment or camera stores in HCMC?

A camera store can be easily found in the city center. Just walk along Le Loi street, Nguyen Hue Street or Le Thanh Ton street, you can find what you need to shoot a perfect image such as: lenses, films, chargers, battery, tripods.  

If you use traditional cameras which use Fujifilm and need a lab to process, you can find one at 82 Nguyen Hue or 114 bis Nam Ky Khoi Nghia. Kodak process labs are more popular and easily found on these two streets also. For digital cameras, please be aware of having the adapter or outlet conversion for the chargers. These can be found on Huynh Thuc Khang Street. Some camera stores have the adapters also. 

Do not hesitate to bargain unless you want to be overcharged. Lenses cannot cost you much more than what you are supposed to pay in your home country. Charger, depending on its brands and authenticity, has various prices but cannot cost you more than $15. Adapters or outlet conversions are available at less than $5 in some stores. It costs you 15-20 cents on average to develop a 10cm*15cm (6in*9in) image at a lab.

If you are travelling away from the city center, limited camera accessories may be found at camera stores at the place you are visiting. Batteries and films can be found there but lenses might be too costly to sell at these places. 

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Where can I get a pair of flipflops or sandals in Hanoi?

Summer is the golden time of flip flops and sandals in general. The scorching weather prevents many people from wearing shoes; moreover flip flops/sandals are so much convenient to take off before entering some café, restaurants or even pagodas. There are two biggest places for this product, one is Le Duan Street and the other is Hang Dau Street.

As Le Duan Street mainly provides working clothes, like rubber boots, rain coat, security uniforms, flip flop/sandals are not their major products. The positive features are low price and durability, but the styles are limited and the design is quite rough (imagine Birkenstock and the likes).

Hang Dau has a better diversity of styles, colors and designs, and the prices are just slightly higher. Shops here also sell bamboo flip flops, which are very stylish in this hot weather, and high quality leather sandals, sometimes imported from Korean or Japan. You really should go outside and get one pair for your own. 

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Where can I find a cozy café with nice music in Hanoi?

There are a number of good coffee shops in Hanoi though music is a frequent offer like those in Ho Chi Minh City. You can browse through our listing page of coffee shops in Hanoi and try them out one by one.

Align Café (1B Ma May and 10A Khuc Hao), for example, is an ideal place to relax. Align has drawn customers ‘attention by its luxurious appearance of a wooden house with windows looking out on to old streets. Coming to Align, consumers are able to enjoy the cozy atmosphere offered by yellow light, old style furniture and trees with changing colour leaves. The music here is nice and soft, with classic rock, blues, souls and sometimes country/funk. It will easily take away your stresses and brings you relaxing moments. Drinks here vary from regular ones like tea, coffee, fruit juice to special drinks like cocktails, mocktails and alcohols. You can order sandwiches, French fries, salad or soup if you want some snack  and the most famous food here is the unique takoyaki (octopus meat balls) of Japan.

You need a place to hang out with friends, you yearn for somewhere to rest, or you just want some privacy with your favourite books? The Bookworm cafe at 44 Chau Long street can fulfill all of your demands. This cafe also functions as a bookshop with the largest collection of English books in Hanoi.

Near Westlake area- the expats district of Hanoi, there are also many options: the Donkey Bakery (8 Nguyen Hoang Ton),  Joma Bakery and Cafe (54 To Ngoc Van), Le Pub (9 Xuan Dieu) are all worth not one but many visits.

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Independent travel in Mekong Delta?

Question: Why are tours to Mekong Delta packaged tours? Can we travel on our own?

Answer: Because traveling around islands in Mekong Delta requires using the boat. If you travel on your own, booking a private boat might result in higher cost. Moreover, the package tour offer a complimentary service with an English speaking guide and many stop-overs in between so that travelers can get chances to see how they manufacture coconut candy, pop rice and other handicraft products. Traveling alone might be troublesome because the local people are not really good at communicating in English. If you are native to Vietnamese language, you can try, though!

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