FREQUENTLY ASKED QUESTIONS

How do I get from Hanoi to Sapa by bus?

Sapa is a popular destination in the Northwest territory of Vietnam, with beautiful scenery, fresh air and wild green hills. There are plenty of methods to go to Sapa and vice versa: by train, by car, by motorbike and by bus.

Train is the most popular way but the drawback is the long time and many people might not be into the idea of taking a night train. With car and motorbike, go with the highly experienced drivers since the road to Sapa is quite a challenge.

Thanks to the development of new highway from Hanoi to Lao Cai in 2014, bus is now a popular means to get from Hanoi to Sapa. 

Schedule: Depart Hanoi at 6:30 A.M, arrive in Sapa at 1:30 P.M.
Cost: $15

Schedule: Depart Sapa at 3:00PM., arrive in Hanoi at 9:00PM
Cost: $15

How to get your Bus ticket:

Contact us: info@vietnamonline.com for reservation.

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Where can I find musical instruments in Hanoi?

Hanoi has plenty of instrument providers. If you go with local people and are not afraid of bargaining, you had better go to Hao Nam Street. This street is famous for instrument trading, since it is near Vietnam National Institute of Music. Shops here offer a variety of instruments, from foreign ones such as guitar, mandolin, bass guitar, violin, cello, piano, flute to traditional instruments like bamboo flute, bau luthier (dan bau), 16 strings zither (dan tranh), Vietnamese violin (dan nhi) or even t’rung (a Ba Na ethical instrument from Tay Nguyen). The price is not too high, but you should be careful because instruments here are not always as good as what they look like.

Hang Manh Street also has instrument shops, but the range is much narrower compared to those in Hao Nam Str., and the quality is not even as good. In general, shopping at these addresses is not always safe, and moreover they do not provide any warranty service at all. In order to buy good instruments with famous brand names in Hanoi, consumers just have 3 choices: Hoang Phuc, the officially distribution center of Ibanez and Roland instrument in Vietnam, located at Vincom tower, 191 Ba Trieu Str.; Yamaha official store, 24 Ly Quoc Su Str. and SolG, 13D2A Van Phuc Str. The prices are higher than those at Hao Nam and Hang Manh Street, but customers are given full information about the suppliers, the original countries and instrument's conditions, along with certifications and warranties. Price or quality, the choice is yours. 

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What is the best way to travel from Hanoi to Ho Chi Minh City?

There are several methods to get from Hanoi to Ho Chi Minh City such as travelling by motors, cars or airplane, but the most interesting way should be travel by train. Thanks to the significant investment of the government, the Unification Trains (also called North-South Express Train) now connect Hanoi and Ho Chi Minh in one integrated route, with the direct travel time often less than 40 hours. The magnificent scenery outside of the train windows is also the attractive point of travelling by trains. Along the road from Hanoi to Ho Chi Minh City, there are a considerable number of beautiful attractions such as mountains, valleys, oceans and forests for you to witness and enjoy. The only worth considering point of travelling by train is that the safety of the train is not totally ensured with sometimes serious accidents occurred on the route, but It is still in the acceptable level, especially in the modern trains. More information about the train from Hanoi to Ho Chi Minh City can be found at the North – South Express Train of this site.

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I’m going to travel to Hanoi and want to taste some street food here. Can you please give me some suggestions?

Welcome to Hanoi.

There are variety of street food here which is offered by both vendors and small shops that utilize the pavement to accommodate customers.

Just walking around the Sword Lake or Hanoi Old Quarter for a while, tourists easily meet a number of vendors selling “bánh rán” (deep-fried glutinous rice donut), spiced fruit, “tào phớ” (tofu pudding), “cốm” (green young rice), boiled corn on the cob, or grilled sweet potatoes. Besides, one can enjoy “Phở” and other kinds of noodle for breakfast or lunch in various small shops. Some streets which is famous for its typical food located in Hanoi Old Quarter hat you should drop by is To Tich (selling sweetened mixed fruits), Ho Hoan Kiem (selling sweet, chilli and sour grated salad), Tam Thuong lane (selling deep-fried fermented pork roll).

Read The 5 street vendors you cannot miss in Hanoi for information.

Enjoy!

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Vietnam Airlines Baggage Allowance?

Question: What is carry-on baggage allowance for Vietnam Airlines?

Answer: According to Vietnam Airline’s policy, each Economy Class passenger can carry 1 piece of baggage on board, meanwhile, each Business Class passenger can carry two pieces. Each piece has a maximum weight of 7kg and the sum of three dimensions is required to not exceed 115cm (56 cm x 36 cm x 23 cm) or (22 x 14 x 9 inches). In case your hand baggage exceeds the required weights and dimensions, Vietnam Airlines has rights to refuse to carry your hand baggage and request the baggage to be transferred as checked baggage.

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Are there any restrictions on photography in Vietnam?

Yes. Vietnam is a country with full of photographic opportunities with such diverse landscape, beautiful coastline and mountain. However, please do note that photography in or near military installations, airports or similar locations is strictly prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

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I and my wife intend to visit Hanoi in this summer, and we are wondering something about money. Which currency should we carry? Where to exchange?

Normally you can bring any currency that you want to Vietnam, as long as you exchange that money into Vietnam Dong but USD is the most widely accepted one. You can also use USD or Euro to make payment in Vietnam, especially in hotel, restaurants or some shops in the tourists areas. 

To exchange you currency into Vietnam Dong, there are many ways for you to choose. The first way is to do it right at the airport when you land. You can also exchange currency in any bank in Hanoi, but ANZ bank or HSBC branch are recommended  as they are international banks with better customer service.

You should never exchange currency with the street vendors as their money might be not guaranteed in quality. About international credit card, you can use it in Vietnam to make payment, but there is only limited place, mostly big supermarkets, restaurants, hotel or malls accept this kind of payment. Therefore, prepare enough cash on your purse is more suitable in Hanoi than carry an credit card.

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How do I get from Ho Chi Minh City to Phu Quoc

There are a number of ways to get from Ho Chi Minh City to Phu Quoc island, but the most popular way is to take a flight. Currently, Vietjet Air and Vietnam Airlines operate flights daily departing for the island.

› Vietjet Air flights:

* Air ticket starts at $50 one way. One way flight takes 45 minutes.

› Vietnam Airlines flights:

* Air ticket starts at $50 and there are 8 flights back and forth between the two cities daily. One way flight takes 45 minutes. 

Speed boat:

* You can also travel on a high speed ferry from Rach Gia (Kien Giang) to Phu Quoc - which takes 3 hour and costs about $12. There are multiple ferries departing daily to Phu Quoc and back but it may take you a long time to travel from Ho Chi Minh City to Rach Gia.

We offer flight reservation between Ho Chi Minh City and Phu Quoc for both Vietnam Airlines and Vietjet Air. Contact us for the best fare and detailed schedule.
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Where can I rent a motorbike in Hanoi? And how much does it cost for a whole day rental?

Hi,

Motor rental service is available in Hanoi and you can easily find the shops which offer this service on main streets like Ba Trieu, Hai Ba Trung, Tran Hung Dao, and especially small streets in Hanoi Old Quarter like Hang Be, Ta Hien, Luong Ngoc Quyen, Dinh Liet.

There are many kinds of motorbikes from the most popular ones in Vietnam like Wave, Dream, Viva… to favorite transportation means of backpackers like Simson, Minsk. The cost ranges from $6 to $50 per day depending on motor type.

Foreign tourists just has to leave one hard copy of his/her passport and one kind of identity papers like driving license or passport in the shop, then take the motor and begin a joyful trip. These rented motor taxi is usually empty of gas so you will need to find a gas station to fill it up (see How much fuel costs in Vietnam).

Monthly motorcycle rent is also available with Rentabike (www.rentabikehanoi.com/) starting from $50 a month. If you plan to stay long term in Hanoi, you may purchase a used motorbike from a fellow expat - such as visiting New Hanoian classifieds section.

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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When is the best time to book cheap flights to Vietnam?

For those with a tight budget, the ideal season to fly to Vietnam should be March and April, or September and October. That is to say, the beginning and the end of tourism reason offer you the best deals. In these months, the flight fare could decrease by 5-10%, or even a drop of 30% compared to the price in the tourism season.

In other months, you could grasp reasonable ticket fares for the flights to Vietnam, but the price in the summer or on Tet Holiday is significantly more expensive.

Summer in Vietnam lasts from late May to late August, with various tourism activities in many places and attracts a considerable number of travellers . Tourists are certain to face more challenges to reserve and purchase desired flights ticket while the ticket fare, in general, is considerably higher than the normal season.

The same situation occurs during Christmas and Tet Holiday, but to more extreme degree because not only the tourists use airplane to travel, but also the overseas Vietnamese who come back to Vietnam to have get-togethers with their family, leading to over-booking on most international flights to Vietnam.

Conversely, travelling in between September - November, February - April is advantageous thanks to the seasonal deals and discounts from the airlines to encourage people to travel.

Related Readings:
Other tips to save your buck while you are in Vietnam
International Flights to Vietnam

Visit our Flight page for best flight rate and schedule of all domestic flights in Vietnam
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