FREQUENTLY ASKED QUESTIONS

What does Vietnam mean?

Vietnam should be correctly written as Viet Nam. Viet is the name of the people, which covers the 54 different ethnic groups in the country. Nam means South. Viet Nam means the Viet people living in the South.

To many people, Vietnam is not an unfamiliar name as it had been on the international press and media for such a long time. But what have been left in their minds are just images of war in a secluded corner of Southeast Asia, nothing more. So hardly does anyone know the meaning of the name and the long established history of that remote country.

The name Vietnam came about when Emperor Gia Long desired to rename the country Nam Viet which was the combination of names of regions in Vietnam, including An Nam and Viet Thuong, and later change to Vietnam as seen today. There are many other assumptions about the meaning of the name and the most rational explanation is that the name is the fine combination of both geographical and ethnical factors.

In brief, Vietnam means the Viets of the South according to the second explanation or is synonymous with the reunification of different regions in Vietnam in accordance with the first explanation.

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What theme park should we go to in Ho Chi Minh city?

Theme parks in Ho Chi Minh City differ by games, decorating themes and services offered to their guests. Hence, the “should go” theme park varies from this to that based on your interest or time of traveling.

Dam Sen Water Park, located at no.3 Hoa Binh Street, District 11 is a “should go” theme park for any one who loves swimming and other exciting water-based activities like twisting in spiral pipe, jumping in the wave pool, or floating along the “wandering river” and so on. This is an ideal place for family tourists, especially who travel in summer time. Parents can relax themselves in massage pool, while children playing in the pool for kids. The advantage of Dam Sen Water Park is its easy reach - it takes only half an hour to get there from Ben Thanh market.

Suoi Tien Theme Park is also a popular choice, about 1 hour away from the city center. Suoi Tien is popular among international tourists for it paints the picture of Vietnam's history. Characters from fairy tales to legends are sculptured after and displayed all through the park. Game facilities are also of better quality than Dam Sen Park.

Lac Canh Dai Nam Van Hien or often called Dai Nam is a huge theme park located at 1765A Binh Duong Boulevard, just 1.5 hour’s drive from Ho Chi Minh City. This 500 ha site consists of an amusement section with modern games and exciting sports, a zoo with more than 1000 kinds of birds and animals, a spacious spiritual area with great temples, towers, statues and accommodation area with hotels in traditional architecture. The grandiose spiritual area on can be seen as the highlight for the park and makes Dai Nam become a destination for cultural tourism also.

Decide on your own how far you want to go and how much fun you want to get!

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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I am interested in advertising for my travel agency on Vietnam Online. Who should I contact?

Hello,

Thank you for your inquiry. Our advertising plan is posted on the About Us section of the website. You can also visit the section by clicking on this link: http://www.vietnamonline.com/page/advertise-with-us.html

Any specific question can be directed to our sale department: sales@vietnamonline.com

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I’m moving to Vietnam in a few days and I need some information about the cell phone. So which network provider should I choose?

You can use your current phone with the sim card you buy in Vietnam like other international sim card. Vietnam now has only a number of service providers on mobile phone services with different advantages and disadvantages. Among those firms, Vinaphone, Mobiphone and Viettel are the three biggest service providers.

Vinaphone is reputed with the stable and high standard of network, while Mobiphone has better customer services, and Viettel focus more on promotion and competitive price. The price for a new prepaid account and sim card is normally from VND 50,000 to 100,000 based on the type of accounts (USD 2.43 to 4.86) and the price for using services is different for each firm, with the range from around VND 1,200 to 2,500 per minute (USD 0.06 to 0.122).

Fortunately, Viettel is currently offering a special package for the foreigner tourists name “Tourist” with more benefit and easiness to them to use phone in Vietnam. More information about this package can be obtained at the branches or stores of Viettel.

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What is Vietnam currency and what is the exchange rate with dollars?

Vietnam's sole currency is Vietnam Dong - VND, which comes in notes and coins though the latter is barely seen today. Vietnam Dong notes come in denominations of: 

VND 500; 1,000; 2,000;

VND 5,000; 10;000; 20,000;

VND 50,000; 100,000; 200,000; 500,000

At present the exchange rate is about VND 21,000 for 1 USD.

US dollars can also be used for your purchase while you are in larger cities' tourist areas but try to avoid doing so. Since late 2011, Vietnamese government has banned all price listing in dollars. Adding to that, Vietnamese sellers will charge you unfavourable rate if you pay in dollars.

Vietnamese currency is not common beyond Vietnam and Asia, so your banks will not have them in stocks if you are in North America or Europe. You can always get some as you land at one of the Vietnam's airport.

• History of Vietnam Dong

Vietnamese bank notes images

Online currency converter

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What can I do during Tet in HCMC?

Tet is one of the most exciting festivals throughout the year in Vietnam. It is a wise choice to visit Saigon in Tet because there are a lot of activities going on on this special occasion.

Nguyen Hue Flower Street on Nguyen Hue Boulevard

The whole street is decorated with many kinds of flower and plants. However familiar you are with Nguyen Hue Street in daily life, you are still amazed how beautiful it is during Tet. The theme for the whole street is different from year to year. Thousands of colorful flower baskets of all kinds: orchids, daisy and carnations, gathered and arranged in an artistic way, will surely impress visitors. A gorgeous outfit with a nice camera can work out a good memorial album of Tet in Saigon. Spring can’t be better with the warmth of sunshine, the colorful flowers and happy people smiling everywhere on the street!

Flower Festival at Tao Dan Park

Tao Dan Park, located on Nguyen Thi Minh Khai-Cach Mang Thang Tam crossroads, is a place where Flower Festival is held every year. Different from Nguyen Hue Flower Street, Flower Festival brings visitors more chances to see much more kinds of flowers in an open and vast area. Besides, rocks and limestone are also exhibited. In another area, there are Vietnamese traditional games, such as: beating the pot with blind eyes or walking on a thin bridge (Cau Khi).

While Nguyen Hue Flower Street is free, Tao Dan park charges about $1-$1.5 for entrance ticket to the Flower Festival.

Besides these two major activities, you can also see lion and dragon dances in front of luxury hotels on the first days of Lunar New Year. Lion and dragon dances are believed to bring prosperity and luck for people in the upcoming year. Another fun activity to attend is to try the largest Banh Tet, a kind of tradition cake in the South Vietnam at Dam Sen Amusement Park (03 Hoa Binh St, Wd 3, Dist 11, HCMC) or join the fruit festival at Suoi Tien Theme Park (Tan Phu Ward, Dist. 9). 

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We are a Canadian couple who want to adopt a Vietnamese child. Where do we start? What formalities do we need to complete?

Thank you for your questions. We have encountered similar inquiries from many of our audience and thus we have maintained a detailed page on Adoption matters in Vietnam. Please take a look at the following post in order to understand what procedures you will have to go through, and the tips that we have collected for adopting Vietnamese children.

- Start with learning about Step-by-step adoption process.
- Check whether you are eligible to adopt a Vietnamese child.
- Learn about Canadian law in adopting a foreign born baby.
- Find an agent who will facilitate the process.

We hope that this guide is comprehensive enough to you and please contact us if you have more questions to ask.

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What are the main airlines that fly from Singapore to Hanoi? Which one is the cheapest?

From Singapore to Hanoi, there are several options for you:

Vietnam Airlines: The national flag carrier, operates two daily flights back and forth between Singapore (SIN) and Hanoi (HAN). Flights depart from Hanoi at 10:30 and 14:00; return from Singapore at 15:50 and 19:20. The cheapest option (Saver rate) is $300 return tickets, taxes and fees included.

Vietnam Airlines Baggage Allowance
Vietnam Airlines Meals
Vietnam Airlines Contact

Singapore Airlines: The national airlines of Singapore or Singapore Airlines is among the most quality airlines in the world. There are daily flights between Singapore and Hanoi, leaving Hanoi at 9:50 and departing Singapore at 13:15. Return ticket costs between $320 (Sweet Deals) and $400 (Flexi), taxes and fees included. 

Singapore Airlines Baggage Allowance
Singapore Airlines Meals
Singapore Airlines Contact

Tiger Airways: Tiger Airways have mixed schedule of flights between Hanoi and Singapore and have different departing time everyday. In specific, it departs at 19:50 (Monday and Wednesday); 12:40 (Tuesday and Thursday);  21:15 (Friday); 13:00 (Saturday) and 10:50 (Sunday). Return ticket costs $200 on average and Tiger Airways offers the lowest cost for flight ticket on this route. Note that there is no meal offered on this flight.

Tiger Airways Baggage Allowance
Tiger Airways Contact

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What medication should I bring along?

It is highly recommended that you bring a first-aid-kit with any of your trip. In addition, you might also want to include medication in case of diarrhea, sore-throat or those that you are on use. Consult your family doctor or a travel clinic for further details. If you head first to city centers such as Hanoi, Da Nang or Ho Chi Minh City, you can purchase your medication when you arrive.

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What is the best way to travel from Hanoi to Ho Chi Minh City?

There are several methods to get from Hanoi to Ho Chi Minh City such as travelling by motors, cars or airplane, but the most interesting way should be travel by train. Thanks to the significant investment of the government, the Unification Trains (also called North-South Express Train) now connect Hanoi and Ho Chi Minh in one integrated route, with the direct travel time often less than 40 hours. The magnificent scenery outside of the train windows is also the attractive point of travelling by trains. Along the road from Hanoi to Ho Chi Minh City, there are a considerable number of beautiful attractions such as mountains, valleys, oceans and forests for you to witness and enjoy. The only worth considering point of travelling by train is that the safety of the train is not totally ensured with sometimes serious accidents occurred on the route, but It is still in the acceptable level, especially in the modern trains. More information about the train from Hanoi to Ho Chi Minh City can be found at the North – South Express Train of this site.

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