FREQUENTLY ASKED QUESTIONS

What does Vietnam mean?

Vietnam should be correctly written as Viet Nam. Viet is the name of the people, which covers the 54 different ethnic groups in the country. Nam means South. Viet Nam means the Viet people living in the South.

To many people, Vietnam is not an unfamiliar name as it had been on the international press and media for such a long time. But what have been left in their minds are just images of war in a secluded corner of Southeast Asia, nothing more. So hardly does anyone know the meaning of the name and the long established history of that remote country.

The name Vietnam came about when Emperor Gia Long desired to rename the country Nam Viet which was the combination of names of regions in Vietnam, including An Nam and Viet Thuong, and later change to Vietnam as seen today. There are many other assumptions about the meaning of the name and the most rational explanation is that the name is the fine combination of both geographical and ethnical factors.

In brief, Vietnam means the Viets of the South according to the second explanation or is synonymous with the reunification of different regions in Vietnam in accordance with the first explanation.

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Opening hours

Question: What are the opening hours of the St Joseph Cathedral, One Pillar Pagoda, Ho Chi Minh Mausoleum, Literature's Temple, History Museum, Hoa Lo Prison, Vietnamese Women's Museum, Keang nam Hanoi tower, Perfume Pagoda and Bamboo Wing?

Answer: Please find below the opening hours of the above tourist attractions:

• St. Joseph Cathedral: Opening hours for Catholic rituals

Weekdays: 5:30 am and 6:30 pm

Saturdays: 6:00 pm

Sundays: 5:00 am, 7:00 am, 9:00 am, 11:00 am, 4:00 pm, 6:00 pm

• Ho Chi Minh Mausoleum opens on Tue, Wed, Thu, Sat, Sun in the morning, from 8:00am to 11:00am

• Ho Chi Minh Museum opens every Tue, Wed, Thu, Sat, Sun and Mon + Fri morning.

• One Pillar Pagoda opens all days in week, in the morning from 6:00 am to 11:00 am, and in the afternoon from 2:00 pm to 5:00 pm

• Temple of Literature, Hoa Lo prison open daily from 8am to 5pm

• Keangnam Hanoi tower opens daily from 7am to 9pm

• Perfume Pagoda opens daily, you should visit at day time by joining one tour departing from Hanoi

• Bamboo Wing opens daily, it is located in Dai Lai Resort, Vinh Phuc Province. It is around 40km away from Hanoi.

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I’m moving to Vietnam in a few days and I need some information about the cell phone. So which network provider should I choose?

You can use your current phone with the sim card you buy in Vietnam like other international sim card. Vietnam now has only a number of service providers on mobile phone services with different advantages and disadvantages. Among those firms, Vinaphone, Mobiphone and Viettel are the three biggest service providers.

Vinaphone is reputed with the stable and high standard of network, while Mobiphone has better customer services, and Viettel focus more on promotion and competitive price. The price for a new prepaid account and sim card is normally from VND 50,000 to 100,000 based on the type of accounts (USD 2.43 to 4.86) and the price for using services is different for each firm, with the range from around VND 1,200 to 2,500 per minute (USD 0.06 to 0.122).

Fortunately, Viettel is currently offering a special package for the foreigner tourists name “Tourist” with more benefit and easiness to them to use phone in Vietnam. More information about this package can be obtained at the branches or stores of Viettel.

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Where can I find places with free wifi in Vietnam?

Believe it or not, it is a lot easier to find a free wireless network hotspots in Hanoi or Ho Chi Minh City than major cities in North America. In Vietnam, visitors can get free access to the Internet at some places:

1. Coffee shops:

Free Wi-fi is available at most coffee shops in Hanoi, Danang, Hoi An and  Ho Chi Minh City. A coffee shop is a great place when you are waiting for someone and need to access the Internet in the mean time. Or it can be a place for a short appointment with your clients as well. All you need to pay is your drink which varies from $1 to $2.5. If the Wi-fi is secured by passwords, don’t hesitate to ask the staff for it. They are willing to give you without any surcharge. Some suggestions: Trung Nguyen Coffee Shop, Highlands Coffee Shop, Gloria Jeans, Angel in U.S.

2. Fast food franchises:

At fast food franchises in Hanoi Ho Chi Minh City, customers can both have meals and finish their work on the Internet. KFC, Lotteria, Jolibee, Pizza Hut are four major franchises in Vietnam. 

3. Hotels and office buildings:

Some free wi-fi hotspots can also be found inside and outside hotels and office buildings. Check with your hotel receptionist and see if they have complimentary internet service. In case of office buildings, unlike coffee shops, these free wi-fi hot spots don’t offer a comfortable seat in an air-conditioned room with a tasty drink. Therefore, it might not be your choice at noon when the sun is shining too brightly or it is raining.

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I’m going to travel to Hanoi and want to taste some street food here. Can you please give me some suggestions?

Welcome to Hanoi.

There are variety of street food here which is offered by both vendors and small shops that utilize the pavement to accommodate customers.

Just walking around the Sword Lake or Hanoi Old Quarter for a while, tourists easily meet a number of vendors selling “bánh rán” (deep-fried glutinous rice donut), spiced fruit, “tào phớ” (tofu pudding), “cốm” (green young rice), boiled corn on the cob, or grilled sweet potatoes. Besides, one can enjoy “Phở” and other kinds of noodle for breakfast or lunch in various small shops. Some streets which is famous for its typical food located in Hanoi Old Quarter hat you should drop by is To Tich (selling sweetened mixed fruits), Ho Hoan Kiem (selling sweet, chilli and sour grated salad), Tam Thuong lane (selling deep-fried fermented pork roll).

Read The 5 street vendors you cannot miss in Hanoi for information.

Enjoy!

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What medication should I bring along?

It is highly recommended that you bring a first-aid-kit with any of your trip. In addition, you might also want to include medication in case of diarrhea, sore-throat or those that you are on use. Consult your family doctor or a travel clinic for further details. If you head first to city centers such as Hanoi, Da Nang or Ho Chi Minh City, you can purchase your medication when you arrive.

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How do addresses in Vietnam work?

If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.

Here are some useful words:
Quận/ Huyện: District 
Phố: Street 
Đường: Road 
Ngõ: lane 
Ngách: smaller than lane unit 
Số: House number 
Khu đô thị: Apartment building complex

Example of an address:

Chu Ngoc H. 
So 4, ngo 12, pho H.H, Dong Da, Hanoi.   

Note: Vietnam does not have postal code.

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How do I book a flight ticket in Vietnam?

You can either seek assistance from a travel agency or book directly online. Travel agency sometimes has good deals for domestic and international travel. Otherwise, go to the airline website:

www.jetstars.com.vn
www.vietnamairlines.com.vn

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What to do on the long plane trip to Vietnam?

The long plan trip across the ocean can be a nightmare for many travellers, including those experienced ones. A plane trip to Vietnam, unless departing from Hong Kong or Southeast Asia, will be a great pain for some. For example, from Toronto or New York to Hanoi, it takes 17 hours onboard, excluding the transiting time. Here is what you can do to alleviate the long trip pain:

1. Read your travel guide book: Sections in the Lonely Planet such as History and Geography are often scantily skimmed when you arrive. The time on the plane, however, can be an ideal period to know more about Vietnam. Imagine when you talk to the locals, you can be proud to think of yourself as "just-not-another-tourist".

2. Start your travel dairy: the boring landscape inside an airplane, with neither internet nor your favourite baseball match, can be an ideal environment for reflection. Think about where you are now, what you have prepared for the trip and what you are expecting. You will have fun revisiting these pages upon returning to your home country.

3. Make your to-do list: what food do you want to try, where do you want to visit, what do you want to learn, whom will you be telling your story along the way. Making to-do list can be a great way to make yourself satisfied after the trip to Vietnam.

4. Talk to your seat-mate: you never know whom you are sitting next to, until you TRY. Break the ice and make a new friend. Why not? You are going to Vietnam, a most-likely-totally-foreign place anyway.

5. Sleep: Sleeping is the best way to kill time and to help you avoid jetlag later when you land. Avoid caffeinated drinks whenever possible.

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When is the best time to visit Vietnam?

It’s hard to answer exactly when is the best time to visit Vietnam because the country’s climate is very diverse. From the North to the Central then the South, ones may go through chilly mountaintops, sunny coastline, cool highland and steamy jungle. Thanks to this diversity and opposing monsoon pattern among the three region, there is always a high season somewhere in Vietnam throughout a year.

The North

The North is the coolest region of Vietnam where its seasons are clearly divided into four seasons: spring, summer, fall and winter. Amongst which, rainy season occur from summer to autumn while dry season falls between the other two. Winter in Northern Vietnam usually bring extremely cold but dry weather, especially in the Northwest altitudes like Spa, Dien Bien or Lao Cai where snow falling occasionally in sub-zero condition. Hanoi and its surrounding province like Ninh Binh, Hai Phong or Quang Ninh has a milder climate in winter but much hotter and wetter with high humidity (80% on average) in rainy season (May-October) should worry things.

Best time to visit the North: from October to April

Reason: when this area of Vietnam having its driest days and most favored temperature. This also includes your opportunity to enjoy the most festive time of a year in Vietnam when Tet Holiday takes place.

The Central

The central coastal area occupies the most beautiful beaches of Vietnam where monsoon season is opposed to that of the North. Hence, while the North having its dampest month, from June to October, this area going through its driest days and vice-versa. During its damp season, the area suffers from severe flood which damage uncountable properties and money annually. In general, although the Central Coast has both hot and cold season, its climate more likely to resemble steam climate of the South. 

In opposite to the great heat of the Central Coast, the Central Highland, expanding from the inland to Southern end of Truong Son Mountain (Annamite Range), possesses temperate climate with its precipitation double fold of the country’s average. Highland areas like Da Lat and Pleiku are the two best representative of this kind of weather. Dry months seem to be more favored by travelers, lasting from November to March.

Best time to visit the central: from June to October

Reason: to avoid constant rainy days and enjoy sunshine on beaches.

The South

The area includes Ho Chi Minh City and the vast Mekong Delta Zone is freaking hot with only one dry and one rainy season occurs between December-April and May-November respectively. Average temperature recorded in this steamy hot zone has been recorded is from 21 to 32 Degree Celsius. February and March should be ideal to visit Southern Vietnam since its heat is not too high while the rainfall stays at its lowest rate.

Best time to visit the South: February - April

Reason: dry and warm weather and many festivals will take place

Read more: Guide to Best time to visit Vietnam

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How to configure smart phone for 3G in Vietnam?

Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.

VinaPhone:

APN: m3-world
User name for ANP: mms
Password for ANP: mms

Mobifone:

APN: m-wap
User name for ANP: mms
Password for ANP: mms

Viettel:

APN: v-internet
User name for ANP: (blank)
Password for ANP : (blank)

Beeline & Vietnammobile :

APN: internet
User name for ANP: (blank)
Password for ANP: (blank)

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