frequently asked questions
You have two options to obtain your visa to Vietnam from Hong Kong:
Option 1. Apply for a visa at the Vietnamese consulate in Hong Kong:
Address: 15/F, Great Smart Tower, 230 Van Chai Road, Wan Chai
Tel: (852) 2591 4517 or (852) 2591 4510.
Visa forms may be obtained by sending a self-addressed, pre-stamped envelope or faxing to the Number: (852) 2591 4524.
Fee and Duration: Tourist visas cost between $30-80, depending on the length and number of entry.
Option 2: Apply for a visa-on-arrival. Note that this type of visa applies to air travel only, and it costs $45 - 85, depending on the duration of stay ad number of entries. The process of applying online at a travel agency is very fast and you do not have to show up at the embassy to submit the application.
I am intolerant of gluten products and therefore not able to eat foods containing wheat. I would appreciate your advice on whether gluten free meals are available in major cities Vietnam?
Thank you for writing to us. Gluten-free travellers will not have a hard time in Vietnam, because the main meal in Vietnam involves rice instead of wheat (see how rice is used in Vietnam). Major dishes such as "Pho" (beef noodle), "Nem" (spring rolls) are made purely from rice.
The concept of gluten allergy and gluten free meal are not popular in Vietnam at all. You may find these niche products, however, in the expat area of Hanoi (Xuan Dieu road) and Ho Chi Minh City (Pham Ngu Lao street).
The advice we have for you is to check with the hotel and restaurants to verify that the ingredients do not contain wheat (bot my in Vietnamese). If you stay at upper-scale hotels in Hanoi or in Ho Chi Minh City, check with the hotel chef or restaurant head to ensure a gluten free meal.
A few popular food that will contain gluten for sure that you should avoid (this may help with the Vietnamese vocabulary):
- Any food with a "banh" (including baguette, baked goods, ..)
- Any food with a "my" (including egg noogle, instant noodle)
- Any food with a "quay" (fried fritter dough)
- Any food with a "tam bot" (Vietnamese term for fried fish or meat with a flour coating)
We hope this is helpful to you and your family. Bon Voyage!
From China to Hanoi, you have some routes. Each of them has their own advantages:
1. Kunming - Hekou - Lao Cai - Hanoi:
Chinese side has no train in this route. From Kunming to Hekou border gate, if you travel by bus, it will take almost 10 hours, including lunch time. From Hekou to Lao Cai town, it lasts 10 minutes by motorbike/taxi. The next step is to go to Lao Cai railway station and find a train ticket to Hanoi (overnight train). So, it is about 790 km (490km by bus and 300km by train) from Kunming to Hanoi.
2. Nanning - PingXiang - Lang Son - Hanoi:
By bus: Huu Nghi Quan (Friendship Pass) is about 17km from Lang Son town. It is wise to arrive at Friendship Pass (customs and immigration) before 4:30 PM, because they do not stamp foreign passports after that time. After that you can take a minibus tour to Hanoi. It costs VND 60,000 ($3) for this trip and it takes 3,5-4 hours.
By train: Beijing - Nanning – Hanoi trip takes you about 40 hours. You will need to change the train at Dong Dang border town, since the rail width in China is 1,4m, while in Vietnam it is only 1m.
3. Nanning - DongXing - MongCai - Ha Long - Hanoi:
There are direct buses from Nanning to Halong Bay, which start 8:00 am in the morning, from River South Bus Centre (Jiang Nan Ke Yun Zhong Xing). The bus passes the border at DongXing border town instead of Gate of Friendship. Total bus travel time from Nanning to Halong bay is 9 hours and it costs VND 3,000,000 ($150). You can also go by express boat from MongCai to Halong Bay then by bus to Hanoi, but it takes longer.
Taking place every Sunday’s morning, Bac Ha is the local market where ethnic communities living in Lao Cai Province gather to exchange and trade goods. Bac Ha Market attracts tourists from all over Vietnam as well as foreigners for the original and diverse features of culture. People can visit Bac Ha Market by catching buses from Lao Cai Terminal or Sapa Terminal, as it is located 70km far from Lao Cai City and 80km from Sapa Town.
Every day, there are three buses departing from Lao Cai Terminal at 6 a.m., 11 a.m., and 1 p.m., with the fare around VND 70,000. In addition, passengers who travel by train can get off at Pho Lu station, which is only 50km far from the market; and then use local buses or motorbike service.
From Sapa, tourists have several alternatives to go to Bac Ha Market: buses or motorbike. There are direct buses from Sapa Terminal with the ticket price of VND 80,000; and it will take up to three hours to reach Bac Ha Market.
Tourists can also hire motorbike (Minsk is the most popular) for VND 100,000/day and enjoy the wildly picturesque sceneries on the way to Bac Ha. The route passes through Ban Phiet; then following Highway 70 for about 40-50km, turning left at the three-way crossroad leading to Bac Ha.
The safest place in the world can also be the most dangerous and vice versa. It also depends what you mean by “safe”.
In general, Vietnam is safe compared with most other Southeast Asian countries in terms of political stability. There is hardly any riots and absolutely no bomb attacks. The only concern is about road safety.
Protect yourself by taking a ride with trustable bus company, though they can be more expensive. Please see “safety” section for more details.
The best way for the tourists to get from Hanoi to Nha Trang is traveling by train or plane because of safety and comforts. For tourists who can afford the time and would like to enjoy beautiful scenes along the way, train is the best choice. The most prominent scene is Hai Van pass, the famous beauty spot between Hue and Da Nang. Traveling by train is the best way for tourists to appreciate the marvelous beauty of this pass, especially in the dawn or sunset. It takes you about 27 hours from Hanoi – Nha Trang by train.
For those who want to save time, they can take a flight from Hanoi to Nha Trang. It only takes about 1.5 hour, and Vietnam Airlines maintain frequent daily routes between these two cities. One way ticket is about $90 and Nha Trang Airport is about 40 minutes from downtown area.
Besides, tourists can travel by open tour bus offered by plenty of travel agencies in Hanoi Old Quarter.
Yes you need a visa for Vietnam. Only Singapore passport holder can come to Vietnam for a 30 day visit without a visa (see full list of countries with visa exemption agreement with Vietnam).
Australians can get a visa to Vietnam in 2 ways: applying for one at the embassy in Canberra or consulate in Sydney. An alternative option is get one on arrival (read full instructions about how Australians can get a visa for Vietnam).
Hope this helps.
Depending upon your service provider, there are different ways to adjust the Network Settings to use 3G on smart phones in Vietnam.
User name for ANP: mms
Password for ANP: mms
User name for ANP: mms
Password for ANP: mms
User name for ANP: (blank)
Password for ANP : (blank)
Beeline & Vietnammobile :
User name for ANP: (blank)
Password for ANP: (blank)
Please visit our page on visa exemption for Vietnamese American where we explain in details the process of obtaining a visa exemption for Vietnamese overseas. You can follow the link next to the Application form to fill out an e-form and make a hard copy of the completed form. The rest of the process is also fully explained on the page.
If you are sending something to Vietnam, you can leave the address in English or ask the recipients for the Vietnamese version. In general, the number of the house comes first and followed by lane number of street names, districts and cities.
Here are some useful words:
Quận/ Huyện: District
Ngách: smaller than lane unit
Số: House number
Khu đô thị: Apartment building complex
Example of an address:
Chu Ngoc H.
So 4, ngo 12, pho H.H, Dong Da, Hanoi.
Note: Vietnam does not have postal code.